Dairy Queen Grill & Chill

The staff is always great

Atmosphere: 5

Food: 5

Service: 5

Directly asked for buffalo sauce and they didnt give it to us

Great hamburgers, chicken strips and other stuff. the cheese curds are great too. always fresh and hot food unlike other places in this little town.

Food: 5

Rude- TERRIBLE attendants in drive thru

Tried to order a chocolate ice cream cake, drive thru attendant asked me to repeat what I wanted 4 times. I asked him what sizes they had in the brownie one. Then I ordered a small cone , When he finally seemed to understand what I wanted … he said pull up to the window for your total.

Then they only handed me the cone … when I asked about the cake they Said “ YOU TOOK off” before he could finish my order and he didn’t hear me ask for any cake..??!

Then I was handed over to another staff who said they did not have any cakes. ??

Terrible service .

Service: 1

Crew was friendly. Food was good.

Atmosphere: 5

Food: 5

Service: 5

It's ridiculous how you pay $4-7 for a blizzard and they REGULARLY...I mean 9 out of 10 times... only fill the blizzard cups an 1/2 to an inch below the top of the cup. IlEvery other DQ around the area (Hudson, Baldwin, etc) will fill it over the top by 1/2 inch or more! We bought 5 blizzards tonight and they were ALL 1/2 Inch below the top. What a rip off. Do better River Falls DQ!

Atmosphere: 3

Food: 1

Service: 2

Cleanliness and service concerns. Certain employees swearing in front of customers/children, making fun of drive thru customers behind their back. The owner has always been known in this town as being toxic.

Fast service and great food

Atmosphere: 5

Food: 5

Service: 5

No handicap accessible doors. On free cone day they have a small sign saying with purchase at the register, even though they are not a mall location! Other days my food is typically cold and the chicken tender are tiny! Maybe just stick to ice cream.

First time ever going to the one in River Falls since I moved here and it was a poor experience.

The dipped cone is shown as I received it. Very sloppy looking, no curl, and not even completely covered, overall just sad.

Edit: You are telling me to use the link you provided to contact, yet there is no form or anything on that page and no way to contact.

This was the worst 😫 I had a burger and pretzel stick and the burger was edible but the pretzels were so hard the cheese was like glue

Would not recommend. I typically love DQ grill and chill, but after ordering a chicken strip basket and pretzel sticks I am completely turned off. Will not go to this location again. My pretzel sticks were hard as a rock on the ends, cheese was as thick as frosting, and chicken strips were cold as well as the fries. I could tell my entire basket was leftover food that was grabbed and not even reheated if necessary. As a food service manager myself these temps should be known before providing to customers especially if they have been sitting out. To top it off my fries were cold and rubbery. Very disappointed.

They Stopped serving food an hour before they close. They were just trying to close early, it’s crazy because people go there for food!? Very rude and short with me.

They are not hiring.

Parking: The "now hiring" sign is outdated. Gotta wait until summer.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Banana Split

the employees were very nice and the food was delicious top tier dq quality, it was just run down

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Chicken Strips