Robotic waitress was a new interesting experience for me. Robotic waitress delivered food to the tables..
Atmosphere: 4
Food: 4
Service: 5
Allison \u0026 Tristan Legler
Incredible food. Fast service. Try their hot and sour soup - best I've EVER had.
Atmosphere: 5
Food: 5
Service: 5
sephoniac
I was feeling very ill and knew I needed to do was get something to eat and I would feel better. When I walked in I told the young lady at the counter I wasn’t feeling well and needed to sit down. I sat at the nearest table because I was feeling light headed. The table was dirty and had dishes all over it. She came to take my order and I asked her if she would clean the table. She said to me “ All you’re going to do is dirty it up again.” I was appalled as I asked her if she was serious? She said yes. She angrily came back to remove the dishes in a huff but left the table heavily stained with dries causes smeared over it. I agin asked if she could clean the table. She half wiped it and brought my food. This is the third rude interaction I’ve had with this young Asian girl. I asked her why was she being so rude to me as I have done nothing to you? She glared angrily at me and walked away. It’s my personal opinion that she does not like black people as I watched her many times be kind and respectful to white customers while taking great care to attend to them. Management will not do anything as I have spoken to them last year regarding her behavior towards me. I don’t trust eating there anymore as the last time I ate there I called in my order but when I arrived was told I hadn’t put in an order. The same young woman answered the phone and took the order. My food literally had black grease smeared on it. Being a chef myself i chose not to eat it. I don’t recommend this place if you’re someone of color. Also, I didn’t see the food until I got home. I believe that this young lady harbors a resentment towards me because I told on her some time ago. Nonetheless her behavior is appalling and as a customer of many years eating at Panda king I feel nothing will be done. Therefore I won’t be returning anymore.
Alisa Payne
Food lacked flavor but it sure was nice and hot. The place was clean and had a pleasant staff.
Atmosphere: 5
Food: 3
Service: 4
Sandy M
This was our 3rd visit here in the past few months. Previously my food was good but I must have just ordered the wrong thing this time. I ordered Szechwan Beef because I wanted to try something different this time. It was 95% cabbage and the rest was thinly sliced carrots and thinly sliced meat (they called it beef). I can say it was the worst thing I have ever had in an Asian restaurant. My husband had his usual Sweet and Sour Chicken that was OK. I will likely go back but will order something I’m more familiar with. They have a new robot that delivers the food to your table. I’m not sure what I think about that…must save on hiring a real person to do the job.
Ed Vater
The Szechuan Shrimp came quickly and was tasty. Wes was our server; he was very kind and outgoing. I greatly appreciated his attentiveness and genuine smile!
Stephanie Meierhofer
The food was great, staff was friendly, food came out fast and they have a cool robot that delivers the food to the table. We would go there again when in the area.
I Normally come to Panda King all the time. I’ve never had an issue, but today they were a little busy and they completely forgot one of our meals. I live 20 miles away and didn’t notice that they had forgot the meal until I got home. I called right away and then had to drive back. My issue is this was their mistake and not mine. I had to take an extra hour to get my food. The claim was it was busy, but when I was there it was not that busy, the manager had taken my order and had handed to me. I was not offered a refund or a free dinner for the next visit, all I got was an extra spring roll for my time. I wasn’t even asked if I like spring rolls?
Food: 3
Service: 1
Nathalie Mevissen
Would not have left a tip while paying (pay at counter upon ordering) if I knew we were were going to be served by a robot instead of a real person.
Atmosphere: 3
Food: 3
Service: 1
Christine VanHout
I had the Sesame Chicken and it was delicious! Great portions.
poor customer service and no concept of what spicy means
Michael Wang
perfect service and food. I like that robot. so cute and useful ,will come again
Atmosphere: 5
Food: 5
Service: 5
Jim Petrangelo
Great!
Atmosphere: 3
Food: 5
Service: 5
Jordan Riley
This is the best Chinese restaurant I’ve been to. It’s been my favorite for many years now. The staff is always friendly, the food is fast and delicious, I’ve never had a bad experience here. Recently they got new floors and the renovations look great and very welcoming. I’d recommend anyone to try it out!
Kid-friendliness: Lots of booster seats and high chairs for kids and a kids menu
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mongolian Beef, Sesame Chicken, General TSO's Chicken
Robotic waitress was a new interesting experience for me. Robotic waitress delivered food to the tables..
Atmosphere: 4
Food: 4
Service: 5
Incredible food. Fast service. Try their hot and sour soup - best I've EVER had.
Atmosphere: 5
Food: 5
Service: 5
I was feeling very ill and knew I needed to do was get something to eat and I would feel better. When I walked in I told the young lady at the counter I wasn’t feeling well and needed to sit down. I sat at the nearest table because I was feeling light headed. The table was dirty and had dishes all over it. She came to take my order and I asked her if she would clean the table. She said to me “ All you’re going to do is dirty it up again.” I was appalled as I asked her if she was serious? She said yes. She angrily came back to remove the dishes in a huff but left the table heavily stained with dries causes smeared over it. I agin asked if she could clean the table. She half wiped it and brought my food. This is the third rude interaction I’ve had with this young Asian girl. I asked her why was she being so rude to me as I have done nothing to you? She glared angrily at me and walked away. It’s my personal opinion that she does not like black people as I watched her many times be kind and respectful to white customers while taking great care to attend to them. Management will not do anything as I have spoken to them last year regarding her behavior towards me. I don’t trust eating there anymore as the last time I ate there I called in my order but when I arrived was told I hadn’t put in an order. The same young woman answered the phone and took the order. My food literally had black grease smeared on it. Being a chef myself i chose not to eat it. I don’t recommend this place if you’re someone of color. Also, I didn’t see the food until I got home. I believe that this young lady harbors a resentment towards me because I told on her some time ago. Nonetheless her behavior is appalling and as a customer of many years eating at Panda king I feel nothing will be done. Therefore I won’t be returning anymore.
Food lacked flavor but it sure was nice and hot. The place was clean and had a pleasant staff.
Atmosphere: 5
Food: 3
Service: 4
This was our 3rd visit here in the past few months. Previously my food was good but I must have just ordered the wrong thing this time. I ordered Szechwan Beef because I wanted to try something different this time. It was 95% cabbage and the rest was thinly sliced carrots and thinly sliced meat (they called it beef). I can say it was the worst thing I have ever had in an Asian restaurant. My husband had his usual Sweet and Sour Chicken that was OK. I will likely go back but will order something I’m more familiar with. They have a new robot that delivers the food to your table. I’m not sure what I think about that…must save on hiring a real person to do the job.
The Szechuan Shrimp came quickly and was tasty. Wes was our server; he was very kind and outgoing. I greatly appreciated his attentiveness and genuine smile!
The food was great, staff was friendly, food came out fast and they have a cool robot that delivers the food to the table. We would go there again when in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Roll, Crab Rangoon, General TSO's Chicken, Bourbon Chicken
I Normally come to Panda King all the time. I’ve never had an issue, but today they were a little busy and they completely forgot one of our meals. I live 20 miles away and didn’t notice that they had forgot the meal until I got home. I called right away and then had to drive back. My issue is this was their mistake and not mine. I had to take an extra hour to get my food. The claim was it was busy, but when I was there it was not that busy, the manager had taken my order and had handed to me. I was not offered a refund or a free dinner for the next visit, all I got was an extra spring roll for my time. I wasn’t even asked if I like spring rolls?
Food: 3
Service: 1
Would not have left a tip while paying (pay at counter upon ordering) if I knew we were were going to be served by a robot instead of a real person.
Atmosphere: 3
Food: 3
Service: 1
I had the Sesame Chicken and it was delicious! Great portions.
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
Food was great, service was friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
poor customer service and no concept of what spicy means
perfect service and food. I like that robot. so cute and useful ,will come again
Atmosphere: 5
Food: 5
Service: 5
Great!
Atmosphere: 3
Food: 5
Service: 5
This is the best Chinese restaurant I’ve been to. It’s been my favorite for many years now. The staff is always friendly, the food is fast and delicious, I’ve never had a bad experience here. Recently they got new floors and the renovations look great and very welcoming. I’d recommend anyone to try it out!
Kid-friendliness: Lots of booster seats and high chairs for kids and a kids menu
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mongolian Beef, Sesame Chicken, General TSO's Chicken
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