There was 3 staff on this afternoon, the computers were down, and stock was low on everything. Despite all of it the employees were nice, respectful, and trying to keep the place running with the little they had. We’re happy with our meals and how well everyone was handling a very stressful situation.
Atmosphere: 5
Food: 5
Service: 5
Lori Jacobson
Went in yesterday ,ordered a sandwich moved down to the veggie section and there was ice on the containers I said your veggies are freezing she said only the ones on the side are frozen. That was the worst answer I've heard.Not we.have a repair ordered or yes I told my manager.so it's not fresh it's fresh frozen.
Service: 1
Jasper Bellanger
we were first in line but they put our sandwhich to the side for it to get cold and they took everyone elses orders
Atmosphere: 1
Food: 5
Service: 1
Dustin Richison
I hate to do this but I had to,my wife and I went there to pick up a quick bite to eat for dinner and where do I start,the staff seemed extremely underwhelmed to have customers,we asked for the Italian bread at 5pm in the evening and they said they were out of it,this was on a Sunday.The bread they had was old and stale and crunchy and we didn't get it toasted.The churro my wife ordered was just thrown into a bag with nothing on it thats supposed to be on This was horrible and management should really check in to see how terrible this place and it's staff is.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cinnabon Footlong Churro
tommy
The last 3 times we have been there they have run out of bread. And the little bread that they did have was stale.
Montie Guerrero
I waited 20 minutes for my food had to call the store because the guy was in the bathroom and the girl had headphones on doing dishes and I should have got my meal free. I am disappointed
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cookies
Mari Rush
No white bread. Used dirty knife to cut our sandwiches.
Atmosphere: 4
Food: 4
Service: 5
Shawn Talbert
Walked in as zero cars in parking lot and was utterly mess on counter and no food as they said they had no bread. Seemed poorly ran.
Atmosphere: 1
Food: 1
Service: 1
Shanna Rust
Best cookies ever
Kid-friendliness: Very kind employees ☺️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Taylor Russell
Literally the most careless employees/management ever. Can’t even refund correctly. Also nobody washes their hands btw.
Went into the store at 9:30 to grab everyone at home with sandwich. The door and website both state that they are open until 10:00. When we walked in all of the food was put away already. You are basically told they were closed and couldn't make us any food.. we used to go to this one a lot but the quality has gone downhill so we usually drive to The balsam Lake location instead, but we were running late today because we were getting ready for a 2-month stay in the hospital for my 7 year old son's high-dose chemo
Atmosphere: 3
Food: 1
Service: 1
Dudes Daughter F
This location is terrible I have been there multiple time usually by 5 pm-and they always say they have no Italian herb and cheese bread, no meatballs for meat ball subs no chipotle sauce- literally only white or wheat bread. Then they say you can to Walmart location they prob have some - I’m not going to drive over to Walmart. Also the place is dirty I had a female staff member cut my sandwich with a dirty knife that she swirled in dirty water to “wash” it it was disgusting. Please do better train your staff better to care- I literally walked out- I will go any other location Osceola, north branch, even Cambridge! But St croix falls location is a Dive. And the staff doesn’t care make sure your food is stocked place is clean! Do better.
Atmosphere: 1
Food: 1
Service: 1
paige 456
The worst subway ever only teens work there not one adult. cross contamination, poor management ugly staff, poor hygiene, incompetent workers, awful food, bread hard, veggies
Atmosphere: 1
Food: 1
Service: 1
Warrior 89
Girls were nice!
Atmosphere: 5
Food: 5
Service: 5
Carina Hafner
Food was fine and the employees were friendly, but the guy putting the toppings on my sub had gloves on when ringing two other people out and handling money, then kept the same gloves on to put all the toppings on mine. I should've said something..... but isn't that common sense?
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Spicy Italian and Steak & Cheese
There was 3 staff on this afternoon, the computers were down, and stock was low on everything. Despite all of it the employees were nice, respectful, and trying to keep the place running with the little they had. We’re happy with our meals and how well everyone was handling a very stressful situation.
Atmosphere: 5
Food: 5
Service: 5
Went in yesterday ,ordered a sandwich moved down to the veggie section and there was ice on the containers I said your veggies are freezing she said only the ones on the side are frozen. That was the worst answer I've heard.Not we.have a repair ordered or yes I told my manager.so it's not fresh it's fresh frozen.
Service: 1
we were first in line but they put our sandwhich to the side for it to get cold and they took everyone elses orders
Atmosphere: 1
Food: 5
Service: 1
I hate to do this but I had to,my wife and I went there to pick up a quick bite to eat for dinner and where do I start,the staff seemed extremely underwhelmed to have customers,we asked for the Italian bread at 5pm in the evening and they said they were out of it,this was on a Sunday.The bread they had was old and stale and crunchy and we didn't get it toasted.The churro my wife ordered was just thrown into a bag with nothing on it thats supposed to be on This was horrible and management should really check in to see how terrible this place and it's staff is.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cinnabon Footlong Churro
The last 3 times we have been there they have run out of bread. And the little bread that they did have was stale.
I waited 20 minutes for my food had to call the store because the guy was in the bathroom and the girl had headphones on doing dishes and I should have got my meal free. I am disappointed
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cookies
No white bread. Used dirty knife to cut our sandwiches.
Atmosphere: 4
Food: 4
Service: 5
Walked in as zero cars in parking lot and was utterly mess on counter and no food as they said they had no bread. Seemed poorly ran.
Atmosphere: 1
Food: 1
Service: 1
Best cookies ever
Kid-friendliness: Very kind employees ☺️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Literally the most careless employees/management ever. Can’t even refund correctly. Also nobody washes their hands btw.
Service: 1
Restaurantji Recommends
Went into the store at 9:30 to grab everyone at home with sandwich. The door and website both state that they are open until 10:00. When we walked in all of the food was put away already. You are basically told they were closed and couldn't make us any food.. we used to go to this one a lot but the quality has gone downhill so we usually drive to The balsam Lake location instead, but we were running late today because we were getting ready for a 2-month stay in the hospital for my 7 year old son's high-dose chemo
Atmosphere: 3
Food: 1
Service: 1
This location is terrible I have been there multiple time usually by 5 pm-and they always say they have no Italian herb and cheese bread, no meatballs for meat ball subs no chipotle sauce- literally only white or wheat bread. Then they say you can to Walmart location they prob have some - I’m not going to drive over to Walmart. Also the place is dirty I had a female staff member cut my sandwich with a dirty knife that she swirled in dirty water to “wash” it it was disgusting. Please do better train your staff better to care- I literally walked out- I will go any other location Osceola, north branch, even Cambridge! But St croix falls location is a Dive. And the staff doesn’t care make sure your food is stocked place is clean! Do better.
Atmosphere: 1
Food: 1
Service: 1
The worst subway ever only teens work there not one adult. cross contamination, poor management ugly staff, poor hygiene, incompetent workers, awful food, bread hard, veggies
Atmosphere: 1
Food: 1
Service: 1
Girls were nice!
Atmosphere: 5
Food: 5
Service: 5
Food was fine and the employees were friendly, but the guy putting the toppings on my sub had gloves on when ringing two other people out and handling money, then kept the same gloves on to put all the toppings on mine. I should've said something..... but isn't that common sense?
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Spicy Italian and Steak & Cheese
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