Subway

2212 Glacier Dr, St Croix Falls
(715) 483-2774

Recent Reviews

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Maria Stephenson

I placed an online order at 1845. At 1905, the app tells me my order is ready. I'm looking around but don't see any bags set out anywhere so I go to the front to ask. I understand that it was busy but people are coming in and getting their food now meanwhile, when I ask about my order, the kid tells me they haven't started on it. I wait some more, it looked like they started on it soon after they talked to me. At this point, it is now 30 minutes from the time I placed the order and still no food. At this point, one of the kids comes to me and says, "After these people get their food, we're closed. You'll have to go to the main subway to get your food." And hands me the receipt. Shortly after this, the same kid came out amd told me they already were working on the order. Then, one of the kids must have been leaving for the night because she looks over at her mom and asks if she wants any cookies. Then, without gloves, she grabs a couple cookies and leaves (she also hadn't been wearing a hair net or hat or anything btw when she was preparing people's food). Finally, as I'm watching them make our food, I see the counter (where they put together the sandwiches) and it's disgusting. Crumbs and drippings all over. The kid who's making my sandwich has my receipt right alongside the sandwich. At that point, he's got this stained, dirty receipt and drooping it over open food containers as he puts toopings on the sandwich. After he put the chicken on, he threw the container across the room somewhere. We got our food at 1930, 45 minutes after we ordered. Overall, horrible experience. I think it's irresponsible to have four very young kids alone to run a subway. There has got to be some kind of level of standards upheld here. This was disgusting.

Ken

There so kind here I love it

Atmosphere: 5

Food: 5

Service: 5

Ryan Walsh

This place is hot trash food is junk and customer service is trash. Time to shut it down.

Atmosphere: 1

Food: 1

Service: 1

britney robinette

would rate 0 stars if i could. i work at walmart and sometimes i like to eat at subway on my 15s, except now i can’t even do that because it takes them over 5 minutes to come out from the back. and when they do finally come out from the back, i don’t get any apology for making me wait. when i sometimes have my lunch at subway and sit in the restaurant, i see SEVERAL people who walk away before even ordering because they never come out. i was even one of those people today. the sandwiches are made sloppily and its always a mess around the store. one time they even fed me an undercooked pizza and the meat or dough caused me to get food poisoning. i wish i could recommend this place to people, but its god awful. dont go here unless you want to wait and have horrible attitude kids helping you

Atmosphere: 1

Food: 1

Service: 1

amanda haugen

I ordered take out from here. When I showed up I could see my order was ready. I stood there for at least 5 minutes without any staff checking if there was customers.
Another customer made the comment "wow, this is a good way to lose buisness" and he is right. If I would not have already paid online I would have left. I also tipped when I ordered. I will never tip ahead of time again at any location.
When the employee finally came out, I told her that I had been standing there for quite a while. She just looked at me like I was an idiot and didn't say anything. Not an apology or anything.
Then she handed me my food and said "have a great day" in a condescending and snotty tone.
I will never go to that location again since this is how customers are treated. I would have left no stars but have to leave at least 1 to leave a review.
There was also a long hair in the footlong cookie I ordered. I see the bad reviews for this site and now I know why.

Do better. This was ridiculous.

Atmosphere: 1

Food: 1

Bewly isepic

anna doing good even tho she new fr

Atmosphere: 5

Food: 4

Service: 5

Lillian Bohn

Ordered our food sat down to eat an one of the employees.come up to us a said hey were closing in 10 mins it was 725pm when i lloked at the hours posted in the stores the hours say 8pm at about 732 the employee goes hey were closing you guys need to leave honestly dont care to ever come

Atmosphere: 1

Food: 3

Chris Wyttenbach

I have been to probably close to 100 different Subways over the years.I gave this one several tries and must say it is the worst I have even been too.not fresh,dirty and unprofessional.

Atmosphere: 1

Food: 2

Service: 1

Kathy Marlow

I don't like to say anything negative,but when I was there a month ago and got a sandwich. There were flies everywhere and the guy behind the counter was very nice,but he hadn't whipped down anything and the fixens for the sandwiches was no where near fresh. I understand in the fall there are flies and your near the doors that go out side this was ridiculous. I haven't been able to eat a subway since

Service: 1

Isaac Lindholm

Kid-friendliness: The kid Dayton served me and he was very polite and welcoming. If I owned a business I would hire him in a second

Atmosphere: 5

Food: 5

Service: 5

Dusing Carter

They were super nice

Kid-friendliness: Everyone was super nice

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meatball Marinara, Bacon Egg

Jodi Armstrong

If I could give no stars I would the counter was filthy food all over the young man making the subs was going to make my husband's sub right on the dirty stainless steel I said u may wanna get a cutting board first I will refuse to eat at a place that don't take the time to clean its not hard

Addie Snook

We ordered online and came in to get the food and the worker insisted we only had one drink and i said i was going to go ask about it and he “suddenly” saw we had two. He also got the wrong kind of bread on one of our sandwiches and didn’t cut two of them. Overall a very careless worker and a bad experience. EDIT: After we finished eating we realized he put no vinegar or oil my sandwich. We also ordered 7 cookies and he only gave us 3.

Google user

Never again. Nothing but multiple bad experiences hoping the next time isn’t as bad as the last but they know how to disappoint here. Had a nasty hair in our sandwich along with it being on the wrong bread we had asked for. And when asked about it they said they don’t carry it anymore… so why is it able to be ordered off the app and why do other locations still carry it? Then just thrown on a different bread that looks like absolute trash and is falling apart, without even asking if we had another preference. Save your money and go somewhere else, this place does not deserve business with how they operate!!

erin phillips

Bread is dry af

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