Culver's is always amazing. Consistently great food.
Atmosphere: 5
Food: 5
Service: 5
Amy
Waited in line for probably 10 min 1 register open and a ton of employees doin other things. Line was out the door. People walked out They had probably 10 pending orders on drive thru. Place is a hot mess
Atmosphere: 3
Food: 5
Service: 1
Patty Kandiko
I love Culver’s! But occasionally I am disappointed with my order. The flavor of the day is as caramel cashew. I went with that but there was little to no Carmel in it. Plenty of cashews. Disappointed.
Atmosphere: 5
Food: 4
Service: 5
Wylde Katz ღ
Home of the ORIGINAL Culver's! Complete with time capsule! Crispy chicken sandwich meal and double swiss mushroom burgers were gr8 choices. Nice crispy fries.
Atmosphere: 5
Food: 5
Service: 5
John Clay
Great food but when we were waiting to order there were about six staff clustered behind the counter talking and only one cashier running a register whole four groups were waiting to order.
Atmosphere: 5
Food: 5
Service: 4
rosie pham
I’ve lived in this city my whole life, and I’ve been going to Culver’s just as long. Don’t get me wrong—the employees have always been very nice, and I’ve never had a problem until today.
My husband ordered an 8-piece buffalo chicken tender meal at the drive-thru, but instead we got cheese curds. This meal was meant to be for us after a long day visiting past family members for Labor Day. When we got home and realized the order was wrong, my husband went back to the store with the receipt and asked for a remake. Since we both have worked in customer service, we felt bad, but we let them handle the situation. One of the employees admitted they had messed up and said they were waiting for us to come back. He returned with a new batch of chicken tenders, but when I checked, they had given us regular tenders instead of buffalo—the ones we actually ordered. Normally this wouldn’t be a big deal if it was just for me and my husband, but we were serving family who specifically wanted buffalo tenders and even pitched in money to help pay for the meal.
This time, I went inside instead of my husband because he felt bad asking again. I explained the situation to a kind gentleman who was restocking. While I was talking to him, another worker stepped in and explained that they couldn’t take the regular tenders back but that they’d make a new batch of buffalo tenders. She was very sweet and understanding.
Unfortunately, the cook seemed upset and loudly said, “BRUH, FOR WHAT?!”—clear enough for me to hear. The worker explained to him that it wasn’t anyone’s fault, just a miscommunication. I left with the new tenders and, trusting they had finally fixed the mistake, didn’t check the box this time. But when I got home, my husband showed me that they were once again regular tenders.
At that point, I decided to just eat them because I didn’t want to go back a third time, but it was frustrating since family had paid for buffalo tenders, not regular ones. I called the store to explain, and the person who answered said he was there when I came in and insisted that I had asked for regular tenders. Why would I ask for regular tenders again when I literally had a box of them in my hand? He basically accused me of lying, which felt really unfair. On top of that, he claimed he “heard me,” even though he wasn’t the one talking to me directly.
When we went back again to finally get the right order, the two girls who had helped me earlier were outside taking out the trash. As we drove up to the drive thru with our windows down, we heard one of them say, “OMG, they’re right there!” and then the taller blonde girl with glasses burst out laughing with her. They were clearly talking about us. It was frustrating and disrespectful, especially because we had been trying our best to stay polite throughout the entire situation.
We’re not upset or rating this because we got the wrong order 3-4 times. It’s the customer service.
In the end, what should have been a simple order turned into a stressful and disappointing experience.
Atmosphere: 1
Food: 5
Service: 1
Adam Cummings
Lon went the extra mile at every part of our visit.
Service: 5
Bert Rodgers
Always very good pricey but 100% and at the original Culvers
Atmosphere: 5
Food: 5
Service: 5
Anne Scott
Great food as usual.
Atmosphere: 5
Food: 5
Service: 5
Thomas Burnett
Always a great place to have dinner. Reasonable for a family
We are from Texas and have the privilege of living by a Culvers. We had to stop at a Culvers in WI. Little did we know it would be the birth place! Fun. Excellent fast food and custard.
Heather Fleck
This location is one of the best Culver's locations that I have been to in the area. The staff are always friendly and willing to accomodate any request that is made. When we dine in, the food often gets to us quicker than we expected. When we go through drive-thru, they are always super quick to get us our food.
James Middleton
It's the original Culver's, it's the flagship and it shows.
Ben Wankerl
Forget ordering ahead. Yout better off and faster to go through the line or inside.
Update: 6/6/25, lowered 1 star 20+ minutes waiting in line for ordered ahead food is unacceptable.
Tina Mclaughlin
Just ordered and this is not the first time this has happened. We got our order taken within five minutes through the drive-through and ordered two concrete mixers and a cheese cart. Yes I know there is a school event going on, but it should not take 20 minutes to get two concrete mixers and a cheese curd and when you get your concrete mixers, it's just liquid. Then the girl says sorry it took so long our custard can't keep up with the busyness. OK well then the custard would be fresh not melted. She said short staff to I think on sports nights Maybe have a little bit more help.
Culver's is always amazing. Consistently great food.
Atmosphere: 5
Food: 5
Service: 5
Waited in line for probably 10 min
1 register open and a ton of employees doin other things. Line was out the door. People walked out
They had probably 10 pending orders on drive thru. Place is a hot mess
Atmosphere: 3
Food: 5
Service: 1
I love Culver’s! But occasionally I am disappointed with my order. The flavor of the day is as caramel cashew. I went with that but there was little to no Carmel in it. Plenty of cashews. Disappointed.
Atmosphere: 5
Food: 4
Service: 5
Home of the ORIGINAL Culver's! Complete with time capsule!
Crispy chicken sandwich meal and double swiss mushroom burgers were gr8 choices. Nice crispy fries.
Atmosphere: 5
Food: 5
Service: 5
Great food but when we were waiting to order there were about six staff clustered behind the counter talking and only one cashier running a register whole four groups were waiting to order.
Atmosphere: 5
Food: 5
Service: 4
I’ve lived in this city my whole life, and I’ve been going to Culver’s just as long. Don’t get me wrong—the employees have always been very nice, and I’ve never had a problem until today.
My husband ordered an 8-piece buffalo chicken tender meal at the drive-thru, but instead we got cheese curds. This meal was meant to be for us after a long day visiting past family members for Labor Day. When we got home and realized the order was wrong, my husband went back to the store with the receipt and asked for a remake. Since we both have worked in customer service, we felt bad, but we let them handle the situation. One of the employees admitted they had messed up and said they were waiting for us to come back. He returned with a new batch of chicken tenders, but when I checked, they had given us regular tenders instead of buffalo—the ones we actually ordered. Normally this wouldn’t be a big deal if it was just for me and my husband, but we were serving family who specifically wanted buffalo tenders and even pitched in money to help pay for the meal.
This time, I went inside instead of my husband because he felt bad asking again. I explained the situation to a kind gentleman who was restocking. While I was talking to him, another worker stepped in and explained that they couldn’t take the regular tenders back but that they’d make a new batch of buffalo tenders. She was very sweet and understanding.
Unfortunately, the cook seemed upset and loudly said, “BRUH, FOR WHAT?!”—clear enough for me to hear. The worker explained to him that it wasn’t anyone’s fault, just a miscommunication. I left with the new tenders and, trusting they had finally fixed the mistake, didn’t check the box this time. But when I got home, my husband showed me that they were once again regular tenders.
At that point, I decided to just eat them because I didn’t want to go back a third time, but it was frustrating since family had paid for buffalo tenders, not regular ones. I called the store to explain, and the person who answered said he was there when I came in and insisted that I had asked for regular tenders. Why would I ask for regular tenders again when I literally had a box of them in my hand? He basically accused me of lying, which felt really unfair. On top of that, he claimed he “heard me,” even though he wasn’t the one talking to me directly.
When we went back again to finally get the right order, the two girls who had helped me earlier were outside taking out the trash. As we drove up to the drive thru with our windows down, we heard one of them say, “OMG, they’re right there!” and then the taller blonde girl with glasses burst out laughing with her. They were clearly talking about us. It was frustrating and disrespectful, especially because we had been trying our best to stay polite throughout the entire situation.
We’re not upset or rating this because we got the wrong order 3-4 times. It’s the customer service.
In the end, what should have been a simple order turned into a stressful and disappointing experience.
Atmosphere: 1
Food: 5
Service: 1
Lon went the extra mile at every part of our visit.
Service: 5
Always very good pricey but 100% and at the original Culvers
Atmosphere: 5
Food: 5
Service: 5
Great food as usual.
Atmosphere: 5
Food: 5
Service: 5
Always a great place to have dinner. Reasonable for a family
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We are from Texas and have the privilege of living by a Culvers. We had to stop at a Culvers in WI. Little did we know it would be the birth place! Fun. Excellent fast food and custard.
This location is one of the best Culver's locations that I have been to in the area. The staff are always friendly and willing to accomodate any request that is made. When we dine in, the food often gets to us quicker than we expected. When we go through drive-thru, they are always super quick to get us our food.
It's the original Culver's, it's the flagship and it shows.
Forget ordering ahead. Yout better off and faster to go through the line or inside.
Update: 6/6/25, lowered 1 star 20+ minutes waiting in line for ordered ahead food is unacceptable.
Just ordered and this is not the first time this has happened. We got our order taken within five minutes through the drive-through and ordered two concrete mixers and a cheese cart. Yes I know there is a school event going on, but it should not take 20 minutes to get two concrete mixers and a cheese curd and when you get your concrete mixers, it's just liquid. Then the girl says sorry it took so long our custard can't keep up with the busyness. OK well then the custard would be fresh not melted. She said short staff to I think on sports nights Maybe have a little bit more help.
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