When I repeatadely pay for extra sauce and they barely put any sauce on at all...
Atmosphere: 3
Food: 4
Service: 1
Cheyenne
Pulled up to drive-through and got completely ignored, even though they were open
Atmosphere: 1
Food: 1
Service: 1
Alanna O'Connell
They closed way before they said they would be and then refused service after I placed my mobile order when I got there
Atmosphere: 1
Service: 1
aroundyourself life
Most tasty hamburger and icecream from all McDonalds in the world
Atmosphere: 5
Food: 5
Service: 5
EMT b
Most tasty hamburger and icecream from all McDonalds in the world
Atmosphere: 5
Food: 5
Service: 5
Renae Frisque
Around 7:00pm 8/8/25 I went to the drive-thru. There was 1 car in the left lane and I drove right up to the speaker in the right lane. I don't know how long the other car had been waiting before I got there. I don't know exactly how long I waited for someone to greet me, but my app code had expired so it was a minimum of 15 minutes. I'm not saying that's how long I waited for food. This was before anyone even spoke to me. Multiple cars pulled into the drive-thru lanes behind us and left before we were waited on. I was finally able to be waited on, but received no apology for the wait. I ordered a frappé and a fish sandwich. Didn't have to wait super long for my food, but longer than you should have to, especially since I wasn't waiting for fries to be made. My sandwich was ok, not great.
I have occasionally had good service and food that was prepared and packaged well, but more often than not my experience is lackluster at best. I go to this restaurant because it is less than 5 minutes from my house. Maybe I should drive to Grafton or Port Washington?
Atmosphere: 1
Food: 3
Service: 1
Ken and Jen Leo
2 stars was for the nice cashier. Showed up 3 minutes late for breakfast and they wouldn't let us order it. Then proceeded to wait 20 minutes for our 2 meals
I would really love for the owner or manager to reach out or respond to this review. I stopped by on a Saturday night and waited in the drive-through for 10 minutes plus. I went inside was not greeted. I asked if they were short staffed and she said yes extremely. It is a Saturday night, and I myself am a restaurant manager, so I understand the short staffing happens, but there needs to be clear communication or signs posted so that the people in the drive-through and the people inside know what is going on. I ended up going to Dairy Queen across the street and it was 1000 times better. I’m not one to write a review, but this is a frustrating situation for a Saturday night at only 9PM.
Atmosphere: 3
Food: 4
Service: 1
Laura Vertz
The wait for drive through was ridiculous. When we eventually got our food, it looked like the employees put ketchup on the outside of the bun, just for fun. The person who handed us the food was rude. And the very slow service seemed to be due to a bunch of employees standing around chatting and laughing.
Atmosphere: 2
Food: 2
Service: 1
John
Super simple drive through experience. Was greeted by a fantastic smile by the guy named Aki. Truly a great McDonald's.
Too much for that dry cool food
Atmosphere: 1
Food: 1
Service: 1
I found a hair in my burger, never coming back
Atmosphere: 1
Food: 1
Service: 1
Worst customer service I've had, maybe ever?
Atmosphere: 1
Food: 1
Service: 1
When I repeatadely pay for extra sauce and they barely put any sauce on at all...
Atmosphere: 3
Food: 4
Service: 1
Pulled up to drive-through and got completely ignored, even though they were open
Atmosphere: 1
Food: 1
Service: 1
They closed way before they said they would be and then refused service after I placed my mobile order when I got there
Atmosphere: 1
Service: 1
Most tasty hamburger and icecream from all McDonalds in the world
Atmosphere: 5
Food: 5
Service: 5
Most tasty hamburger and icecream from all McDonalds in the world
Atmosphere: 5
Food: 5
Service: 5
Around 7:00pm 8/8/25 I went to the drive-thru. There was 1 car in the left lane and I drove right up to the speaker in the right lane. I don't know how long the other car had been waiting before I got there. I don't know exactly how long I waited for someone to greet me, but my app code had expired so it was a minimum of 15 minutes. I'm not saying that's how long I waited for food. This was before anyone even spoke to me. Multiple cars pulled into the drive-thru lanes behind us and left before we were waited on. I was finally able to be waited on, but received no apology for the wait. I ordered a frappé and a fish sandwich. Didn't have to wait super long for my food, but longer than you should have to, especially since I wasn't waiting for fries to be made. My sandwich was ok, not great.
I have occasionally had good service and food that was prepared and packaged well, but more often than not my experience is lackluster at best. I go to this restaurant because it is less than 5 minutes from my house. Maybe I should drive to Grafton or Port Washington?
Atmosphere: 1
Food: 3
Service: 1
2 stars was for the nice cashier. Showed up 3 minutes late for breakfast and they wouldn't let us order it. Then proceeded to wait 20 minutes for our 2 meals
Restaurantji Recommends
Horrible.
RAW CHICKEN NUGGIES I WILL NEVER FORGIVE
I would really love for the owner or manager to reach out or respond to this review. I stopped by on a Saturday night and waited in the drive-through for 10 minutes plus. I went inside was not greeted. I asked if they were short staffed and she said yes extremely. It is a Saturday night, and I myself am a restaurant manager, so I understand the short staffing happens, but there needs to be clear communication or signs posted so that the people in the drive-through and the people inside know what is going on. I ended up going to Dairy Queen across the street and it was 1000 times better. I’m not one to write a review, but this is a frustrating situation for a Saturday night at only 9PM.
Atmosphere: 3
Food: 4
Service: 1
The wait for drive through was ridiculous. When we eventually got our food, it looked like the employees put ketchup on the outside of the bun, just for fun. The person who handed us the food was rude. And the very slow service seemed to be due to a bunch of employees standing around chatting and laughing.
Atmosphere: 2
Food: 2
Service: 1
Super simple drive through experience. Was greeted by a fantastic smile by the guy named Aki. Truly a great McDonald's.
Atmosphere: 3
Food: 3
Service: 4
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