If the blonde hair lady with the face tattoo is working, do yourself a favor and walk out. Always in a bad mood and your sub will be made with zero care. They don’t accept valid coupons either
Atmosphere: 1
Food: 1
Service: 1
April
The lady that did my sandwich was an older lady and had a tattoo from where I saw. When asked about my toppings, I asked for cucumber which she gave me two pieces and I asked for lettuce and it was a pinch of lettuce so I asked for extra lettuce and she literally put two pieces of shredded lettuce. I asked for more and again another two piece. I finally just said forget. Even though I was the only customer in the store. Horrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Kk Lor
The lady with the tattoos is absolutely terrible!! Get a new manager immediately!!! The employees are amazing feel bad for them tho. There is one in particular that’s awesome don’t know what his name is. Get rid of this lady!!! I hope this place closes down
Atmosphere: 1
Food: 1
Service: 1
Jack Verhelst
Refused to take coupon. Same coupons as taken in the past.
Atmosphere: 2
Food: 3
Service: 2
Patty H
I went in this past Sunday and was pleasantly surprised to see a kind young man named Ryan working that morning. He greeted me with a smile that made me feel welcomed, and was very polite while taking my sub order.
After finishing cutting the sandwich, he wrapped it very nicely and asked if I would like a bag. As I was paying, he told me to have a great rest of my day with that pretty smile.
I was shocked because I risked coming in after seeing the reviews which don’t seem to good. But Ryan was very polite, the bread he baked was fresh and tasted delightful. I will be coming back this Sunday again!
Atmosphere: 4
Food: 4
Service: 5
Lincoln Lensmire
Not quite sure why tattoo lady even has the job. I believe her name was Shari. She is very disrespectful to me. I feel bad for the other workers I have interacted with there. They are very polite and make the place welcoming. Such a shame!
Brittni Wilmot
For one the store is not cleaned properly. The manager is rude and has no respect for anyone or anything. They give out hard Bread and the condiments look old. I advise not to go here....
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Lays Baked Original
Family K
We online ordered two Subway Club Subs. After submitting order, the restaurant called informing us that they had no cheese, turkey or roast beef. We asked if we can cancel order, have money put back on gift card, issue a new gift card with money on it, or open up register and give us cash. The employee told us no and that they were trying to work with us by forcing us to order different subs or we would lose our money. We asked to speak to a manager, she(tattoos)said she was the manager. She ruined our Christmas Eve. We would think Subway would want better management representing them and better solutions offered if they do not have a way to complete an order. If you look at the reviews for this specific franchise, the reviews have gone downhill.
Atmosphere: 1
Food: 1
Service: 1
Stefanie Strukel
Produce was old and wilted. Associate argued that it was still good and would not change the brown lettuce for my kids sandwich.
Atmosphere: 5
Service: 2
Kristin Swan
Usually have okay experiences here. Chery tried helping us today and wasn't very welcoming. Had 3 other people with me who felt it as well. The lettuce was so brown and looked gross, so I asked her if there was different lettuce. She said no, rudely. Like really? You're going to serve the brown lettuce? Lazy. We walked out. Won't be coming here again.
I reluctantly went against my better judgement and ate at Subway today. The lettuce was brown, the tomatoes were not fresh; nor was the bread that fell apart as I ate my sandwich. If you check the reviews of this location, you'll see that this seems to be the norm. Numerous reviews mention the Tattooed faced lady's garbage attitude, stale vegetables and bread, flat fountain soda, food-poisoning, and a list of other discouraging excuses they provide to disappointed customers. That's sad considering the Subway slogan is "Eat Fresh". Also, after reading reviews and seeing that this is a habitual trend, I sent an email to Division of Food and Recreational Safety, as well as Subway corporate.
Food: 1
Service: 1
Annamarie Reynoso
Sherry the manager made my subs. I asked for them to be toasted and she stated that the type of sub I got can not be toasted and then proceeded to make my subs sloppy on top of that didn’t even cut the foot long in half like they always do. She also had a horrible attitude seemed half asleep she needs to be looked into.
Atmosphere: 1
Food: 1
Service: 1
SoySauce
DO NOT EAT HERE! The lady with tattoos is very disrespectful and short tempered. She became very confrontational with a customer in front of me and scolded a young worker for a minor mistake. In addition, the vegetables looked discolored and the bread was stale. Overall, this was a very poor experience.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Doritos Nacho Cheese, Lays Baked Original
Tony Kunstman
Horrible experience! The lady making our food seemed generally annoyed that we were even there to start. We were told we had 2 options for bread because that’s all they had. Rather than asking per sandwich we were asked what the whole order was at once. IE “what kind of sandwiches” then “what cheese” and that’s fine if we even knew what your starting with. My wife and I kept looking at each other wondering which sandwich she was referring to when asking because she was trying to bulk everything. Even veggies was stressful because we didn’t know which sandwich was being worked on. Then when I asked for extra mayo I was told the mayo in the bottle was all they had. Telling what we wanted for each “meal” was a disaster for us because we were talked to like we were stupid for not knowing how their meals work. She also spent half the time taking gloves off to enter each sandwich into the computer like remembering 2 kids ham and cheese, a club, and a ham and turkey was too much to remember. Oh AND she couldn’t even figure out how to close a sub and cut it!! Mine wasn’t even cut 1/3 of the way through because she tried to cut it while open!!
Overall the staff was terrible with customer service. The experience was dreadful. Even though we were the only people there I felt rushed and the sub making process was done half assed causing confusion. Won’t be going back
Unrelated to the service, the audacity to have your point of sale card reader ask for tips while you have a sign on your door hiring at a starting wage of $15/hr is ridiculous. Whomever owns this Subway should be ashamed, and if Subway Co promotes this, you should be ashamed as well.
I WILL NOT RETURN TO SUBWAY!
I worked there at a teen/young adult and nothing I saw today was how we were trained.
Collin C
I miss the old management. The gentleman working today was nice, but the lady was short with both me and also the lady in line ahead of me. There was no ghost pepper bread left at noon. The onions were apparently missed on garbage day. I think I got almost a whole bad onion on my sandwich. The nacho cheese was disgusting. The lady refused my $3.99 6-inch coupon, but I have used it several times here before. She stated that coupons will just not work at any of their managed locations. Why am I still receiving them in the mail? I won't be back to spend another $10 on an old crusty sub and to be disrespected.
If the blonde hair lady with the face tattoo is working, do yourself a favor and walk out. Always in a bad mood and your sub will be made with zero care. They don’t accept valid coupons either
Atmosphere: 1
Food: 1
Service: 1
The lady that did my sandwich was an older lady and had a tattoo from where I saw. When asked about my toppings, I asked for cucumber which she gave me two pieces and I asked for lettuce and it was a pinch of lettuce so I asked for extra lettuce and she literally put two pieces of shredded lettuce. I asked for more and again another two piece. I finally just said forget. Even though I was the only customer in the store. Horrible customer service.
Atmosphere: 1
Food: 1
Service: 1
The lady with the tattoos is absolutely terrible!! Get a new manager immediately!!! The employees are amazing feel bad for them tho. There is one in particular that’s awesome don’t know what his name is. Get rid of this lady!!! I hope this place closes down
Atmosphere: 1
Food: 1
Service: 1
Refused to take coupon. Same coupons as taken in the past.
Atmosphere: 2
Food: 3
Service: 2
I went in this past Sunday and was pleasantly surprised to see a kind young man named Ryan working that morning. He greeted me with a smile that made me feel welcomed, and was very polite while taking my sub order.
After finishing cutting the sandwich, he wrapped it very nicely and asked if I would like a bag. As I was paying, he told me to have a great rest of my day with that pretty smile.
I was shocked because I risked coming in after seeing the reviews which don’t seem to good. But Ryan was very polite, the bread he baked was fresh and tasted delightful. I will be coming back this Sunday again!
Atmosphere: 4
Food: 4
Service: 5
Not quite sure why tattoo lady even has the job. I believe her name was Shari. She is very disrespectful to me. I feel bad for the other workers I have interacted with there. They are very polite and make the place welcoming. Such a shame!
For one the store is not cleaned properly. The manager is rude and has no respect for anyone or anything. They give out hard Bread and the condiments look old. I advise not to go here....
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Lays Baked Original
We online ordered two Subway Club Subs. After submitting order, the restaurant called informing us that they had no cheese, turkey or roast beef. We asked if we can cancel order, have money put back on gift card, issue a new gift card with money on it, or open up register and give us cash. The employee told us no and that they were trying to work with us by forcing us to order different subs or we would lose our money. We asked to speak to a manager, she(tattoos)said she was the manager. She ruined our Christmas Eve. We would think Subway would want better management representing them and better solutions offered if they do not have a way to complete an order. If you look at the reviews for this specific franchise, the reviews have gone downhill.
Atmosphere: 1
Food: 1
Service: 1
Produce was old and wilted. Associate argued that it was still good and would not change the brown lettuce for my kids sandwich.
Atmosphere: 5
Service: 2
Usually have okay experiences here. Chery tried helping us today and wasn't very welcoming. Had 3 other people with me who felt it as well. The lettuce was so brown and looked gross, so I asked her if there was different lettuce. She said no, rudely. Like really? You're going to serve the brown lettuce? Lazy. We walked out. Won't be coming here again.
Atmosphere: 1
Service: 1
Restaurantji Recommends
I reluctantly went against my better judgement and ate at Subway today. The lettuce was brown, the tomatoes were not fresh; nor was the bread that fell apart as I ate my sandwich. If you check the reviews of this location, you'll see that this seems to be the norm. Numerous reviews mention the Tattooed faced lady's garbage attitude, stale vegetables and bread, flat fountain soda, food-poisoning, and a list of other discouraging excuses they provide to disappointed customers. That's sad considering the Subway slogan is "Eat Fresh". Also, after reading reviews and seeing that this is a habitual trend, I sent an email to Division of Food and Recreational Safety, as well as Subway corporate.
Food: 1
Service: 1
Sherry the manager made my subs. I asked for them to be toasted and she stated that the type of sub I got can not be toasted and then proceeded to make my subs sloppy on top of that didn’t even cut the foot long in half like they always do. She also had a horrible attitude seemed half asleep she needs to be looked into.
Atmosphere: 1
Food: 1
Service: 1
DO NOT EAT HERE! The lady with tattoos is very disrespectful and short tempered. She became very confrontational with a customer in front of me and scolded a young worker for a minor mistake. In addition, the vegetables looked discolored and the bread was stale. Overall, this was a very poor experience.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Doritos Nacho Cheese, Lays Baked Original
Horrible experience! The lady making our food seemed generally annoyed that we were even there to start. We were told we had 2 options for bread because that’s all they had. Rather than asking per sandwich we were asked what the whole order was at once. IE “what kind of sandwiches” then “what cheese” and that’s fine if we even knew what your starting with. My wife and I kept looking at each other wondering which sandwich she was referring to when asking because she was trying to bulk everything. Even veggies was stressful because we didn’t know which sandwich was being worked on. Then when I asked for extra mayo I was told the mayo in the bottle was all they had. Telling what we wanted for each “meal” was a disaster for us because we were talked to like we were stupid for not knowing how their meals work. She also spent half the time taking gloves off to enter each sandwich into the computer like remembering 2 kids ham and cheese, a club, and a ham and turkey was too much to remember. Oh AND she couldn’t even figure out how to close a sub and cut it!! Mine wasn’t even cut 1/3 of the way through because she tried to cut it while open!!
Overall the staff was terrible with customer service. The experience was dreadful. Even though we were the only people there I felt rushed and the sub making process was done half assed causing confusion. Won’t be going back
Unrelated to the service, the audacity to have your point of sale card reader ask for tips while you have a sign on your door hiring at a starting wage of $15/hr is ridiculous. Whomever owns this Subway should be ashamed, and if Subway Co promotes this, you should be ashamed as well.
I WILL NOT RETURN TO SUBWAY!
I worked there at a teen/young adult and nothing I saw today was how we were trained.
I miss the old management. The gentleman working today was nice, but the lady was short with both me and also the lady in line ahead of me. There was no ghost pepper bread left at noon. The onions were apparently missed on garbage day. I think I got almost a whole bad onion on my sandwich. The nacho cheese was disgusting. The lady refused my $3.99 6-inch coupon, but I have used it several times here before. She stated that coupons will just not work at any of their managed locations. Why am I still receiving them in the mail? I won't be back to spend another $10 on an old crusty sub and to be disrespected.
Atmosphere: 2
Food: 1
Service: 1
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