Customer service is trash. Reached out to a customer on her personal account stating she wasn’t welcome after she was upset her order was made wrong.
Bryelle Schultz
i usually go to the north side biggby. they're more friendly and seem to care/like their job. (Esther is my favorite!) today i went to the south side location and ordered two drinks and two bragles. one of my bragles had paper in it so i had to return to the store to get it remade. the barista who took care of me didn't seem apologetic or sincere.
Atmosphere: 2
Food: 2
Service: 1
kimberly kramer
Fantastic selections, and a very happy crew! Thanks for being there for my morning wake up!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Frozen Latte
Jennifer J
PSL akin to gas station latte, just meh. I dumped out more than half. Staff was friendly. Drive through is tight and location stinks. Bagel served not toasted with cream cheese packet. Not what I was expecting.
Atmosphere: 2
Food: 2
Service: 3
Brian Hildebrand
I absolutely love coming here! My fur babies also love coming here! Always friendly, great coffee, wide range of flavorings, great atmosphere. Speaking of fur babies, I recently had to have my baby Shianne put to sleep, the staff here were truly there for me and showed they cared...they even provided Shianne with her last meal and dessert, that means the world to me that they went above and beyond for us... I LOVE YOU GUYS!!!
It is a drive through coffee place. Only got coffee. The coffee was good.
Atmosphere: 2
Food: 3
Service: 4
Miranda Parker
Saw there was a drive thru line. Saw the inside empty and figured the business takes customers as they come. I was waiting for almost 5 mins inside and she just saws "sorry the drive thru is really busy I'm going to do them first." I'm like wait you're going to do the whole drive thru before you help me??? She said yes so I left. NEVER wasting my time again.
I usually get delivery, but happened to be in the area so I stopped by! Food and coffee is always very tasty. I kind of got mean girl energy from the 2 ladies who helped me in the drive thru though. One of them laughed at me when I handed her a tip, it felt kind of condescending? The other was patient at the speaker but felt short with me in person when handing me my stuff :(
Atmosphere: 3
Food: 5
Service: 2
M J
I tried their Butter Bear coffe it's a delicious blend of caramel and butterscotch..Just absolutely amazing
Tidy Car
I definitely dig the staff. Everybody is super friendly. New flavors monthly keeps things interesting.
Atmosphere: 5
Food: 5
Service: 5
Chuck Dettlaff
Coffee above average. Quick service. Ciabatta breakfast sandwich was good.
Atmosphere: 4
Food: 5
Service: 5
Sanela Hadrovic
Great place. Owner is an amazing person. Very smart with a big heart.
Love my morning coffee from Biggby..
Customer service is trash. Reached out to a customer on her personal account stating she wasn’t welcome after she was upset her order was made wrong.
i usually go to the north side biggby. they're more friendly and seem to care/like their job. (Esther is my favorite!) today i went to the south side location and ordered two drinks and two bragles. one of my bragles had paper in it so i had to return to the store to get it remade. the barista who took care of me didn't seem apologetic or sincere.
Atmosphere: 2
Food: 2
Service: 1
Fantastic selections, and a very happy crew! Thanks for being there for my morning wake up!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Frozen Latte
PSL akin to gas station latte, just meh. I dumped out more than half. Staff was friendly. Drive through is tight and location stinks. Bagel served not toasted with cream cheese packet. Not what I was expecting.
Atmosphere: 2
Food: 2
Service: 3
I absolutely love coming here! My fur babies also love coming here! Always friendly, great coffee, wide range of flavorings, great atmosphere. Speaking of fur babies, I recently had to have my baby Shianne put to sleep, the staff here were truly there for me and showed they cared...they even provided Shianne with her last meal and dessert, that means the world to me that they went above and beyond for us... I LOVE YOU GUYS!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel, Donut Holes, Turkey Bagel Sandwich, Banana Mango Creme Freeze, Red Bull Mocktail
Awesome little cafe/coffee shop. People here are awesome. Drinks and breakfast hit just the right spot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donut Holes, Bacon Egg and Cheese Bragel, Turkey Bagel Sandwich
It is a drive through coffee place. Only got coffee. The coffee was good.
Atmosphere: 2
Food: 3
Service: 4
Saw there was a drive thru line. Saw the inside empty and figured the business takes customers as they come. I was waiting for almost 5 mins inside and she just saws "sorry the drive thru is really busy I'm going to do them first." I'm like wait you're going to do the whole drive thru before you help me??? She said yes so I left. NEVER wasting my time again.
Service: 1
They serve up nice Large Lattes!
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
I usually get delivery, but happened to be in the area so I stopped by! Food and coffee is always very tasty. I kind of got mean girl energy from the 2 ladies who helped me in the drive thru though. One of them laughed at me when I handed her a tip, it felt kind of condescending? The other was patient at the speaker but felt short with me in person when handing me my stuff :(
Atmosphere: 3
Food: 5
Service: 2
I tried their Butter Bear coffe it's a delicious blend of caramel and butterscotch..Just absolutely amazing
I definitely dig the staff. Everybody is super friendly. New flavors monthly keeps things interesting.
Atmosphere: 5
Food: 5
Service: 5
Coffee above average. Quick service. Ciabatta breakfast sandwich was good.
Atmosphere: 4
Food: 5
Service: 5
Great place. Owner is an amazing person. Very smart with a big heart.
Atmosphere: 5
Food: 5
Service: 5
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