I have been going to this Starbucks for about 7 years and have never had a bad experience. Every barista is so kind and positive, and lately, they have been writing kind messages on the cups. I know it doesn’t seem like much, but the small gestures really do contribute to someone’s day. Best Starbucks experiences are right here in Shorewood! Love you guys!
Atmosphere: 5
Food: 5
Service: 5
Ryan
Most incompetent Starbucks ever, they don’t know the correct recipe for the holiday drinks. Every other Starbucks makes them correctly except this one. I got a gingerbread latte and instead I could tell they used their disgusting eggnog. Waste of nearly $8. And while I was waiting for my drink the employees were loudly talking bad about their other coworkers and customers. Avoid this location
Krista Guckenberger
I dont know whose making thier chai tea's lately, but they've been watering them down (when you specifically ask for no water added), or having WAY too much milk instead. Im literally just drinking oatmilk with a splash of chai (which is nasty).
Edit: I appreciate the starbucks response, however, in the morning I dont have time to sit there and wait for a drink to be remade, I need to get to work 35mins away. Please concentrate on re-training your staff to read a drink ticket fully, and make someones drink correct in the first place. There too expensive to have the same order made poorly week after week after week. The OTHER locations dont do this, btw. So its really a location issue.
Food: 1
Bradley Rice
The barista was funny and quick
Atmosphere: 5
Food: 5
Service: 5
Brittany Williams
It's my favorite place to visit on Saturday mornings. This store is always clean and well maintained. The team is very welcoming, and my order has been on point every time. It was only one time that they ran out of regular ice coffee. I was recommended an ice Americano made with my exact ingredients, and it was a hit. This place is a great start for my Saturday. Love it!
Elizabeth Hoff
Horrible service. Completely mismanaged. Walked into an empty store and ordered a drink. They made about 20 drinks for online orders ahead of me with no one there. Then a staff member looked at me realizing they never made my drink. Asked what I ordered! I asked to cancel my order and that I needed to go. They rushed and made my drink. I stated this is the second time this has happened to me and wouldn’t be coming back. The same person who never made my drink stayed “that is your prerogative “!!!
There were 4 people working. 1 being a manager, and clearly Couldn’t figure out how to divide work amongst the staff.
Displaying a complete lack of accountability and blame deflected on a customer who spoke up.
Hostile customer services practices by staff towards customers.
Forced to tip before even paying!
My drink was 3/4 ice 1/4 drink for 7$.
Ripping off customers.
Atmosphere: 1
David
Never had a problem with this location I’m sure I’ll be back.
Atmosphere: 3
Food: 3
Service: 5
Zee
Very rude, had a few people stand there and wait for their food order as they talked and then remembered once someone mentioned our food after having our coffee for 5-10 mins.
Google Brandon
Nice,cozy and peaceful, just a good experience to enjoy a nice cup of coffee on a snowy day.
alora
ordered 2 java chip frappes for me and my boyfriend through doordash and they tasted like water today. i’ve never had an issue before so this was disappointing.
Very quick service and the place is always spotless
Marcella Bentley
Keep up the good work,
Atmosphere: 5
Food: 5
Service: 5
Phillip Harrison
I travel nationwide, and Starbucks seems to be the only place with soy. for coffee ☕️ 😋. Other creamers do not come lose to providing the body and flavor of a creamer. The mouth feel of coconut creamers is greasy, almond has zero body, and the same for oat milk/cream. and these all usually have massive sweeteners in them.making them.WAY too sweet.
Dietary restrictions: Dairy
Parking: Great coffee ☕️ 😋
Atmosphere: 3
Food: 5
Service: 4
Hanumantha rao Chennadi
This is the worst sturbucks i went ever because I ordered an refresher which is very bad drink its look like normal water it’s not an refresher drink
Atmosphere: 3
Food: 2
Service: 1
Marni Feldman
super small entry. parking is very little. staff was overwhelmed.
I have been going to this Starbucks for about 7 years and have never had a bad experience. Every barista is so kind and positive, and lately, they have been writing kind messages on the cups. I know it doesn’t seem like much, but the small gestures really do contribute to someone’s day. Best Starbucks experiences are right here in Shorewood! Love you guys!
Atmosphere: 5
Food: 5
Service: 5
Most incompetent Starbucks ever, they don’t know the correct recipe for the holiday drinks. Every other Starbucks makes them correctly except this one. I got a gingerbread latte and instead I could tell they used their disgusting eggnog. Waste of nearly $8. And while I was waiting for my drink the employees were loudly talking bad about their other coworkers and customers. Avoid this location
I dont know whose making thier chai tea's lately, but they've been watering them down (when you specifically ask for no water added), or having WAY too much milk instead. Im literally just drinking oatmilk with a splash of chai (which is nasty).
Edit: I appreciate the starbucks response, however, in the morning I dont have time to sit there and wait for a drink to be remade, I need to get to work 35mins away. Please concentrate on re-training your staff to read a drink ticket fully, and make someones drink correct in the first place. There too expensive to have the same order made poorly week after week after week. The OTHER locations dont do this, btw. So its really a location issue.
Food: 1
The barista was funny and quick
Atmosphere: 5
Food: 5
Service: 5
It's my favorite place to visit on Saturday mornings. This store is always clean and well maintained. The team is very welcoming, and my order has been on point every time. It was only one time that they ran out of regular ice coffee. I was recommended an ice Americano made with my exact ingredients, and it was a hit. This place is a great start for my Saturday. Love it!
Horrible service. Completely mismanaged. Walked into an empty store and ordered a drink. They made about 20 drinks for online orders ahead of me with no one there. Then a staff member looked at me realizing they never made my drink. Asked what I ordered! I asked to cancel my order and that I needed to go. They rushed and made my drink. I stated this is the second time this has happened to me and wouldn’t be coming back. The same person who never made my drink stayed “that is your prerogative “!!!
There were 4 people working. 1 being a manager, and clearly Couldn’t figure out how to divide work amongst the staff.
Displaying a complete lack of accountability and blame deflected on a customer who spoke up.
Hostile customer services practices by staff towards customers.
Forced to tip before even paying!
My drink was 3/4 ice 1/4 drink for 7$.
Ripping off customers.
Atmosphere: 1
Never had a problem with this location I’m sure I’ll be back.
Atmosphere: 3
Food: 3
Service: 5
Very rude, had a few people stand there and wait for their food order as they talked and then remembered once someone mentioned our food after having our coffee for 5-10 mins.
Nice,cozy and peaceful, just a good experience to enjoy a nice cup of coffee on a snowy day.
ordered 2 java chip frappes for me and my boyfriend through doordash and they tasted like water today. i’ve never had an issue before so this was disappointing.
Restaurantji Recommends
Very quick service and the place is always spotless
Keep up the good work,
Atmosphere: 5
Food: 5
Service: 5
I travel nationwide, and Starbucks seems to be the only place with soy. for coffee ☕️ 😋.
Other creamers do not come lose to providing the body and flavor of a creamer. The mouth feel of coconut creamers is greasy, almond has zero body, and the same for oat milk/cream. and these all usually have massive sweeteners in them.making them.WAY too sweet.
Dietary restrictions: Dairy
Parking: Great coffee ☕️ 😋
Atmosphere: 3
Food: 5
Service: 4
This is the worst sturbucks i went ever because I ordered an refresher which is very bad drink its look like normal water it’s not an refresher drink
Atmosphere: 3
Food: 2
Service: 1
super small entry. parking is very little. staff was overwhelmed.
Atmosphere: 3
Food: 3
Service: 3
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