Jersey Mike's Subs
3625 Market Lane, Kenosha
(262) 764-6006
Recent Reviews
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A great place to go if you want to get a sub for the game. Or you don't feel like cooking supper..
I always get The spicy Italian Mike's way. You can't go wrong.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Giant Supreme 19
Great cheese steak
Atmosphere: 3
Food: 5
Service: 5
Sandwich wasn't cut completely through, but I managed!
Dietary restrictions: Gluten-free bread option.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Usually, I'm a big fan of Jersey Mike's. However, this night, I stopped by at 8:40pm to fine the doors locked and to guys cleaning behind the counter. I looked at the door, and it clearly stated that I was open to 9. I checked my phone just to make sure of the time and it was 8:40.
Service: 1
It is a sub above
Atmosphere: 3
Food: 3
Service: 3
I love Jersey Mike's, and we hit them all over the country. Usually it's an all around 5 star experience. I would blame poor overall management. Dirty table tops, trash on the floor, restrooms out of paper towels and hand soap. The kid wiping his nose on his sleeve while making sandwiches is either a lack of training, common sense or both. Prep surface looks like it hasn't been cleaned in awhile. And finding baking paper in your sandwich.... It just kind of fits with the rest of the sloppy operation.
Sorry guys, I love Jersey Mike's, but you guys need to step your game here.
Atmosphere: 1
Food: 5
Service: 2
Lady taking orders was very rude , ask other guest to speak up. Overall a bad experience.
I'm 0-2 here. I went the first time and they tried taking three orders at once. They messed up our sandwiches and then tried charging us for other people's food. I went back and figured I'd try the app and work around that. Instead I sat there and watched them making sandwiches for people who came in after me knowing I was there for a mobile order. On top of that, they have the nerve to say it's my fault for using the app when I'm around the corner.
Atmosphere: 2
Food: 4
Service: 2
Shout out to Shawn! He made everyone who walked in feel important! The service was amazing! If I had a business id want him as the face of it! My family and I will definitely be back!
Kid-friendliness: Once again Shawn was awesome towards my kids!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey and Provolone
I consider them to serve gourmet cold sandwiches. My favorite sandwiche
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Italian
Restaurantji Recommends
This is a fantastic Jersey Mike's location. The staff are very proactive in taking care of you and updating you on mobile or larger orders.The staff were very prompt, professional and made our sandwiches just as we ordered them with no issues.The store is very clean and is a very conveniently located. Will definitely return to this location when in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Italian, Turkey and Provolone
I ordered on the app 16min before arriving. As I arrived EXACTLY at the quoted pick up time...I entered and was told by the employee, who took time to wrap up his side conversation with his co worker, that he would now START my order. Whats the point of pre ordering and paying?? Then I watched him literally rush through my sandwich to the point where when I got it, the cheese in my philly was still whole slices as it hadnt even been given time to melt into the philly. Also, I paid an extra $2+ for bacon which he forgot in his rush as well. Meanwhile, the restaurant was empty, the counters were a mess, and they had zero other pick up orders on the shelf. So even in trying to understand if they were busy or short staffed, I couldnt see signs of anything other then...carelessness. I already feel ridiculous paying almost $20 for a 6in sandwich and a bag of chips. Let alone w this service, I cant justify visiting JM anymore.
Wasn't greeted upon entering the employees wasn't pleasant they sounded like they didn't want to be there. The front line was filthy bread crumbs and lettuce all over the place the restaurant wasn't even busy when I walked in, on down time you would think the employees would at least clean and make the line look appealing, overall everyone who worked there acted like they didn't want to be there. The sandwhich was ok I had better, I don't think I'll be back to this location, I had better. This location need to work on customer service skills.
Atmosphere: 1
Food: 2
Service: 1
Terrible staff. All in a rush to get you out of there and not friendly. Did not hear me ask for gluten free bread & when I went to pay, I asked which sandwich was gluten free, they threw a fit at me and made it my fault (they gave me rosemary bread instead of gluten free). Then asked if it was a medical issue or a preference. I have celiac and why would it matter. They just did not want to make me a new sandwich.
Service: 1
It was nice. Nothing special.
Atmosphere: 4
Food: 4
Service: 5
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