It was my first and last time coming to this company The coffee was good The bagel was nasty it looked like they used cheese whiz for the cheese it was it wasn't very good so don't order the sausage egg and cheese bagel maybe I'll try it again and review it but
David Meichtry
Very nice place but a bit pricey.
Atmosphere: 4
Food: 4
Service: 4
Katrina Davison
I picked up a large hot chocolate order this morning to drop off at work unplanned and the service was amazing and I appreciate the positive attitude and just the warm environment. The employees at United alloy Janesville appreciated it so thank you for making it happen on this very cold day
Atmosphere: 5
Service: 5
Lori Collette
I love this Dunkin location! Kelly, Damien, Demi, are all so friendly. The inside is clean, and the drive thru is fast.
Lance R
Went for my annual Halloween bucket. Very slow to be waited on and didn't ask what ones I wanted. I did say variety but didn't get them all. Just a few different flavors.
Atmosphere: 4
Food: 3
Service: 3
Jennifer Heck
The customer service here is terrible. Workers are rude and often mess up orders.
Atmosphere: 1
Food: 3
Service: 1
charles Hoagland
Terrible customer service came here for a drink and they made our order entirely wrong and didn’t want to fix it. Terrible attitude and the manager was terrible as well. Don’t ever go to this location.
Atmosphere: 1
Food: 1
Service: 1
Muhammad Yameen
Nice & supportive staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sprinkled Vanilla Donut, Iced Macchiato, Caramel Iced Macchiato, Light Dunkin' Refresher, Braided Apple Pie
Evie
Not many people inside, they messed up my order 😒 😕, but otherwise the food was great.
Atmosphere: 2
Food: 4
Service: 1
Monica Lucid
They usually get my drink right. One time they didn't then it was loaded with sugar and I'm diabetic. They did give me a new one. I almost always go through the drive-thru and they never give me the total at the order screen which really annoys me. There's one person who works there who gives me the total and when she does I give a tip. Update 8-4-25: they got my order correct this time. But didn't give me the total at the order screen. So i was wondering if the price had gone up because prices are going up at other places. Really annoying. And it seems like it's only this location...
I went to get my coffee tasted like watered down coffee I asked for a fix the manager started arguing with me about my coffee and gave me a refund and gave me my money back without a coffee and refused to give me a coffee and started to argue with me smh worst service ever and she was a manger
Atmosphere: 1
Food: 1
Service: 1
Google Account
That sabrina carpenter makes one hell of a drink!
Atmosphere: 4
Food: 4
Service: 5
Courtney Erickson
As a customer I was waiting for my food around the weekend of the Fourth of July, there were mostly trainees working and a young manager or such, the manager was taking orders for drive through and the others were making drinks, you could tell the customer was fairly upset, when they came to the drive through one of the possible trainees was moved so the manager could deal with the situation safely, it was quite intimidating to watch the customer pry open the window and threaten the worker, after they finally left I noticed they parked outside in the lot, after they left the manager was a little shaken and the others seemed confused and maybe scared, they continued to work and serve as is even after the offsetting situation, I did rate the atmosphere a little low but it was not due to the workers. I am surprised at how well the manager worked to get the customers to leave and he even locked the window after the man pried it open.
Atmosphere: 3
Food: 5
Service: 5
Stacey Weise
For some reason, I don't get the best service at this location.
Atmosphere: 4
Food: 4
Service: 3
C Bergan
Excellent catering options for coffee for a large event! Boxes of Joe to Go! Appreciate the great customer service!
It was my first and last time coming to this company The coffee was good The bagel was nasty it looked like they used cheese whiz for the cheese it was it wasn't very good so don't order the sausage egg and cheese bagel maybe I'll try it again and review it but
Very nice place but a bit pricey.
Atmosphere: 4
Food: 4
Service: 4
I picked up a large hot chocolate order this morning to drop off at work unplanned and the service was amazing and I appreciate the positive attitude and just the warm environment. The employees at United alloy Janesville appreciated it so thank you for making it happen on this very cold day
Atmosphere: 5
Service: 5
I love this Dunkin location! Kelly, Damien, Demi, are all so friendly.
The inside is clean, and the drive thru is fast.
Went for my annual Halloween bucket. Very slow to be waited on and didn't ask what ones I wanted. I did say variety but didn't get them all. Just a few different flavors.
Atmosphere: 4
Food: 3
Service: 3
The customer service here is terrible. Workers are rude and often mess up orders.
Atmosphere: 1
Food: 3
Service: 1
Terrible customer service came here for a drink and they made our order entirely wrong and didn’t want to fix it. Terrible attitude and the manager was terrible as well. Don’t ever go to this location.
Atmosphere: 1
Food: 1
Service: 1
Nice & supportive staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sprinkled Vanilla Donut, Iced Macchiato, Caramel Iced Macchiato, Light Dunkin' Refresher, Braided Apple Pie
Not many people inside, they messed up my order 😒 😕, but otherwise the food was great.
Atmosphere: 2
Food: 4
Service: 1
They usually get my drink right. One time they didn't then it was loaded with sugar and I'm diabetic. They did give me a new one. I almost always go through the drive-thru and they never give me the total at the order screen which really annoys me. There's one person who works there who gives me the total and when she does I give a tip.
Update 8-4-25: they got my order correct this time. But didn't give me the total at the order screen. So i was wondering if the price had gone up because prices are going up at other places. Really annoying. And it seems like it's only this location...
Food: 4
Service: 3
Restaurantji Recommends
I went to get my coffee tasted like watered down coffee I asked for a fix the manager started arguing with me about my coffee and gave me a refund and gave me my money back without a coffee and refused to give me a coffee and started to argue with me smh worst service ever and she was a manger
Atmosphere: 1
Food: 1
Service: 1
That sabrina carpenter makes one hell of a drink!
Atmosphere: 4
Food: 4
Service: 5
As a customer I was waiting for my food around the weekend of the Fourth of July, there were mostly trainees working and a young manager or such, the manager was taking orders for drive through and the others were making drinks, you could tell the customer was fairly upset, when they came to the drive through one of the possible trainees was moved so the manager could deal with the situation safely, it was quite intimidating to watch the customer pry open the window and threaten the worker, after they finally left I noticed they parked outside in the lot, after they left the manager was a little shaken and the others seemed confused and maybe scared, they continued to work and serve as is even after the offsetting situation, I did rate the atmosphere a little low but it was not due to the workers. I am surprised at how well the manager worked to get the customers to leave and he even locked the window after the man pried it open.
Atmosphere: 3
Food: 5
Service: 5
For some reason, I don't get the best service at this location.
Atmosphere: 4
Food: 4
Service: 3
Excellent catering options for coffee for a large event! Boxes of Joe to Go! Appreciate the great customer service!
Atmosphere: 5
Food: 5
Service: 5
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