Pizza Hut
11888 Velp Ave, Suamico
(920) 497-1745
Recent Reviews
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I have ordered from this location and it’s always been great. This last time not at all. Pizza was way over cooked. Asked for extra sauce and extra cheese - didn’t get. The stuffed crust was hard and not edible. My boneless wings I got were fry-ordered the Buffalo mild. Usually they come drenched in sauce which I love but This time has about a drop of sauce per wing and they were over cooked and rubbery. Like I said, usually this location is top notch but this time it was disgustingly disappointing. Tried to call to let them know about the quality and was told that Since it was delivered via door dash (ordered through the Pizza Hut app) that they weren’t responsible for the quality of the food and I got hung up on.
Atmosphere: 1
Food: 1
Service: 1
How is this what you advertised? Lmfao
Atmosphere: 1
Food: 1
Service: 1
Ordered a 3 topping pizza. Only got pepperoni. Used the “contact us” tab online. They said the store manager would reach out to me within 3 days. I sent another message 2 weeks later. The initial message was Nov 9th the day we ordered. I wasn’t looking for anything free. I just wanted to see them acknowledge the mistake and make sure they teach the employees to be better. If management cannot follow up with a simple complaint, I can get pizza elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Complicated order, filled precisely! Great job!
Really? Do I have to work on cutting my own pizza?
Atmosphere: 5
Food: 3
Service: 4
Every single experience here is delicious. Consistent. Accurate. Fast. Convenient drive through. They are doing things right here.
Atmosphere: 5
Food: 5
Service: 5
Food has always been amazing. One of the best Pizza Huts.
Atmosphere: 5
Food: 5
Service: 5
Avoid here, they just don't care how long they make you wait
Service: 1
I had a pizza delivered that looked well done. And the pepperonis were nearly burnt. I also found a hair in my pizza. When I tried calling Pizza Hut they picked up the phone and hung on me over 10 times. When I finally got through the manager was inconsiderate and passively rude. And I asked him as a manager was he happy with the level of customer service provided and he said most definitely.
Food: 1
Service: 1
This is the THIRD time I've been charged for a two liter soda that I never received. Then, when I call to talk to someone, I'm transferred to a call center in India or some place and now I've been on hold 13 minutes. NEVER coming back. No wonder no one goes here.
Restaurantji Recommends
We ordered pizza for the Super Bowl, and it was ready on time. Our pizzas were so delicious! We will definitely be back.
Ordered pick up and was ready to go as stated on the app.
Pizza was a quick meal.
To the exception of door dash being a horrible third party delivery, the man i picked up from tonight had excellent service and will be returning
Atmosphere: 5
Food: 5
Service: 5
Pepperoni pizza, half black olives. Approx. 12 total black olives. Seriously?!?
Atmosphere: 5
Food: 3
Service: 4
I've never had an authentic New York style pizza boy they didn't disappoint probably I don't know I've never been to New York it was better than normal I'm happy with that.
Atmosphere: 5
Food: 5
Service: 5
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