Waited twenty minutes for jalapeño bites just to have old fries served with it other than that the customer service was good
Brian Hieb
My family went for supper at this Arby's in Tomah, WI. on October 18, 2024. What we saw was disgusting for a place that serves food and should be investigated by the local health department.
This Arby's doesn't want you to have good hygiene and they discourage you from washing your hands in the bathroom or being clean.
As I was using the urinal an Arby's manager guy came out the the bathroom stall after he just went number 2 and flushed the toilet. He walked out of the bathroom stall and right out the door without washing his hands, which is gross by it self. Then I seen this manager guy helping to prepare fries, drinks and putting the food on the trays.
Then my wife pointed out the sign on the bathroom door. It says No Personal Hygiene in The Restrooms (Personal Hygiene Includes washing hands and face). Now I know why this manager guy did not wash his hands, this Arby's doesn't want you to wash your hands and doesn't want you using good hygiene in their bathroom.
For a food establishment to post a sign on the bathroom door telling their customers not to be hygiene is just asking for germs, disease, contaminate the food and make the customers ill. I hope that no one that eat there tonight gets really sick. That should be a lawsuit waiting to happen and the health department should be looking into this.
I glad our family already had our food and were already done eating. Won't be going back to this Arby's ever again.
Please look at the attached photos, this is not expectable from a food establishment in any way, they seriously need to be investigated.
I have video but this site doesn't let me post it.
Other issues we had while eating here that night: The wait staff talks to much and doesn't pay attention to the lobby being clean, numerous tables not cleaned off. While ordering our food, a customer (who must have also been an off duty employee) where fighting about the customer (employee) still being there because his shift was done, the customer (employee) told the other employee he would call management if she kept saying stuff to him like that, not sure what it was all about, but seemed like us as customers did not need to hear their argument.
The bathroom was dirt, with toilet paper all over the floor in the stall, garbage over flowing and need to be taken out, this with the fact that numerous tables not cleaned off, yet employees had time to talk and fight.
Steer clear of this Arby's!
Atmosphere: 1
Food: 2
Service: 1
Sean Zakarian
Food is fresh but it's a toss up if you get all the food you ask for in drive through. If you get any fried chicken like tenders expect to be "parked" for at least 5 minutes.
Food was OK. They screwed up the drinks. Staff was very rude to us. Brought it to staffs attention and they got attitude with me about their attitude. Soft skills need some fine tuning.
Atmosphere: 1
Food: 3
Service: 1
Chris
You know I think it must be a personal preference. I officially do not like Arby's meats. They are so slimy and processed it's super gross. The service was great and the food looked like it should. I just don't think that that is what "should" should be...you know? There used to be this orange shake, pretty sure it was Arby's that had that. Those were amazing. No more processed deli meats. It will be added to the list right under no eating chickens that didn't have feathers on their bellies. XOXOXO
was going to have Dr pepper to drink and it wasn't testing like Dr pepper so she went to the corner and let them know that there's something wrong with the Dr pepper and the female driver thow cashier Rudely said there's was nothing wrong with it. So asked for a new cup and she coped an bigger adducted and then they was talking sexual.
Food served fast. Roast beef was good as always, but the cheesy bacon burger was the worst sandwich I've ever had. I think it may have been made out of wood. I'll have nightmares of that burger for the 20 years.
Atmosphere: 5
Food: 3
Service: 5
Rebecca DeJerld
So far, the most consistent fast food restaurant in town.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef, Classic Beef 'N Cheddar
GREAT SERVICE AND FRESH
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef, Classic Roast Beef
No military discount
Waited twenty minutes for jalapeño bites just to have old fries served with it other than that the customer service was good
My family went for supper at this Arby's in Tomah, WI. on October 18, 2024. What we saw was disgusting for a place that serves food and should be investigated by the local health department.
This Arby's doesn't want you to have good hygiene and they discourage you from washing your hands in the bathroom or being clean.
As I was using the urinal an Arby's manager guy came out the the bathroom stall after he just went number 2 and flushed the toilet. He walked out of the bathroom stall and right out the door without washing his hands, which is gross by it self. Then I seen this manager guy helping to prepare fries, drinks and putting the food on the trays.
Then my wife pointed out the sign on the bathroom door. It says No Personal Hygiene in The Restrooms (Personal Hygiene Includes washing hands and face). Now I know why this manager guy did not wash his hands, this Arby's doesn't want you to wash your hands and doesn't want you using good hygiene in their bathroom.
For a food establishment to post a sign on the bathroom door telling their customers not to be hygiene is just asking for germs, disease, contaminate the food and make the customers ill. I hope that no one that eat there tonight gets really sick. That should be a lawsuit waiting to happen and the health department should be looking into this.
I glad our family already had our food and were already done eating. Won't be going back to this Arby's ever again.
Please look at the attached photos, this is not expectable from a food establishment in any way, they seriously need to be investigated.
I have video but this site doesn't let me post it.
Other issues we had while eating here that night:
The wait staff talks to much and doesn't pay attention to the lobby being clean, numerous tables not cleaned off.
While ordering our food, a customer (who must have also been an off duty employee) where fighting about the customer (employee) still being there because his shift was done, the customer (employee) told the other employee he would call management if she kept saying stuff to him like that, not sure what it was all about, but seemed like us as customers did not need to hear their argument.
The bathroom was dirt, with toilet paper all over the floor in the stall, garbage over flowing and need to be taken out, this with the fact that numerous tables not cleaned off, yet employees had time to talk and fight.
Steer clear of this Arby's!
Atmosphere: 1
Food: 2
Service: 1
Food is fresh but it's a toss up if you get all the food you ask for in drive through. If you get any fried chicken like tenders expect to be "parked" for at least 5 minutes.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Chicken Tenders, Mozzerella Sticks, Curly Fries, Reuben, Arby's Signature Sandwiches
Great location. Clean, quick. Like the 2/$7 deal. Forget McDonald's.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Classic Roast Beef
Food was OK. They screwed up the drinks. Staff was very rude to us. Brought it to staffs attention and they got attitude with me about their attitude. Soft skills need some fine tuning.
Atmosphere: 1
Food: 3
Service: 1
You know I think it must be a personal preference. I officially do not like Arby's meats. They are so slimy and processed it's super gross. The service was great and the food looked like it should. I just don't think that that is what "should" should be...you know? There used to be this orange shake, pretty sure it was Arby's that had that. Those were amazing. No more processed deli meats. It will be added to the list right under no eating chickens that didn't have feathers on their bellies. XOXOXO
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Curly Fries, Classic Roast Beef
was going to have Dr pepper to drink and it wasn't testing like Dr pepper so she went to the corner and let them know that there's something wrong with the Dr pepper and the female driver thow cashier Rudely said there's was nothing wrong with it. So asked for a new cup and she coped an bigger adducted and then they was talking sexual.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Curly Fries, Roast Beef, Classic Roast Beef
Decent food, slow service
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Arby's Signature Sandwiches
Restaurantji Recommends
Worse gyro I've ever tried
Food served fast. Roast beef was good as always, but the cheesy bacon burger was the worst sandwich I've ever had. I think it may have been made out of wood. I'll have nightmares of that burger for the 20 years.
Atmosphere: 5
Food: 3
Service: 5
So far, the most consistent fast food restaurant in town.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef, Classic Beef 'N Cheddar
Great FRESH FOOD ?
Atmosphere: 5
Food: 5
Service: 5
Food wasn't very good at this Arby's.
Atmosphere: 3
Food: 2
Service: 3
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