We stopped for breakfast around 11 am. We had a table of 9. The server acknowledged us and seemed nice, but then it took a while to get our order taken. He seemed a little busy, but I think we were his only table as only a few other customers came in and were waited on by other servers. We were not acknowledged anymore while we waited over 90 minutes for our food. We saw the staff dancing around in the back kitchen. Smiling and being silly. We also watched plates pile up and everyone else being served around us. We waited patiently. Finally, at 12:30 pm, I told the server to please bring out whatever food that was sitting under the heat lamp. About 5 plates have been sitting up there since around noon. So he finally brought the food!! A few plates at a time. The eggs were cold. The steak my daughter ordered was cold and tough. The broccoli ice cold. We found a hair in the hamburger that my daughter's friend ordered. All of our food was cold and stale looking. The pancakes were burnt black, but yet cold. The bacon wasn't even cooked and looked like it just came out the fridge. Soggy and cold. We weren't asked if we wanted refills of drinks. We weren't told anything while we waited 90 minutes. We weren't even looked at until I yelled to the server to bring whatever was under that heat lamp. The manager finally came over after I told the server most of our problems, and said he'd give us all a little discount, about 10% off the bill. While some of us still ate it, Half the food was still sitting on the table as we got up to leave. We were so hungry, and were left still hungry! Never again! This was the worst experience I ever had and my guests were very upset. We were on vacation and had many plans for the day that got ruined because of this place! Staff was just goofing around and some server stood up on the kitchen counter hovering over the food under the heat lamp, while she was trying to plug in their computer system. I just can't believe this place is even open!
Mathies Darcel
Absolutely ya'll are always so amazing and do everything u can to make sure that ur guests are comfortable and u do a great job at keeping up with drinks n stuff pls give allcea a raise �
Brooke Newmier
Our server went missing during our meal and we couldn’t find him, our food was overcooked…
We spent 15 minutes trying to find someone just to get boxes and pay for our food… we didn’t even get boxes… I’ve never had such a terrible dining experience. I’d rather eat McDonalds.
Davee Anne Zimmerman
The staff is just fabulous! Mercedese, the manager, is the best of the best. All around positive environment.
Damien Hoover
Good staff and great food.
Pat Plomedahl Halverson
One poor waitress for the entire restaurant and she was also the hostess and cashier. Felt bad for her but we will not stop again until there is more help.
Tena Palmquist-Kyllo
Friendly and attentive staff! Food was great!
Cathy Personette Roe
HORRIBLE HORRIBLE HORRIBLE SERVICE & OVER COOKED FOOD!!!!
Was there 2 hours and one of our party didn't get his food so after a lot of complaining, it was finally made and in a to go box!
Sharon Potts
Disgusting. Didn’t get what I ordered and what I did get was some kind of inedible substance. Threw it out.
We stopped for breakfast around 11 am. We had a table of 9. The server acknowledged us and seemed nice, but then it took a while to get our order taken. He seemed a little busy, but I think we were his only table as only a few other customers came in and were waited on by other servers. We were not acknowledged anymore while we waited over 90 minutes for our food. We saw the staff dancing around in the back kitchen. Smiling and being silly. We also watched plates pile up and everyone else being served around us. We waited patiently. Finally, at 12:30 pm, I told the server to please bring out whatever food that was sitting under the heat lamp. About 5 plates have been sitting up there since around noon. So he finally brought the food!! A few plates at a time. The eggs were cold. The steak my daughter ordered was cold and tough. The broccoli ice cold. We found a hair in the hamburger that my daughter's friend ordered. All of our food was cold and stale looking. The pancakes were burnt black, but yet cold. The bacon wasn't even cooked and looked like it just came out the fridge. Soggy and cold. We weren't asked if we wanted refills of drinks. We weren't told anything while we waited 90 minutes. We weren't even looked at until I yelled to the server to bring whatever was under that heat lamp. The manager finally came over after I told the server most of our problems, and said he'd give us all a little discount, about 10% off the bill. While some of us still ate it, Half the food was still sitting on the table as we got up to leave. We were so hungry, and were left still hungry! Never again! This was the worst experience I ever had and my guests were very upset. We were on vacation and had many plans for the day that got ruined because of this place! Staff was just goofing around and some server stood up on the kitchen counter hovering over the food under the heat lamp, while she was trying to plug in their computer system. I just can't believe this place is even open!
Absolutely ya'll are always so amazing and do everything u can to make sure that ur guests are comfortable and u do a great job at keeping up with drinks n stuff pls give allcea a raise �
Our server went missing during our meal and we couldn’t find him, our food was overcooked… We spent 15 minutes trying to find someone just to get boxes and pay for our food… we didn’t even get boxes… I’ve never had such a terrible dining experience. I’d rather eat McDonalds.
The staff is just fabulous! Mercedese, the manager, is the best of the best. All around positive environment.
Good staff and great food.
One poor waitress for the entire restaurant and she was also the hostess and cashier. Felt bad for her but we will not stop again until there is more help.
Friendly and attentive staff! Food was great!
HORRIBLE HORRIBLE HORRIBLE SERVICE & OVER COOKED FOOD!!!! Was there 2 hours and one of our party didn't get his food so after a lot of complaining, it was finally made and in a to go box!
Disgusting. Didn’t get what I ordered and what I did get was some kind of inedible substance. Threw it out.
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