Always slow. Gets things wrong. Better off getting a jacks from trigs
Atmosphere: 2
Food: 3
Service: 1
WRS Property
Joshua who has been working a week did a great job! Food was great too!
Atmosphere: 4
Food: 5
Service: 5
Candice Lynne
I can only comment on the food. Pizzas are terrible! Hardly any cheese on the pizza I and it's mostly crust.
Food: 1
Carole Panzer
I was there and the problem was not that you could not get to that customer in time. The order was taken and the drinks were given. After 45 min the customer asked the waiter if the order was about ready. Because others that were coming in after were being served their orders. They were told that it would be out in a couple minutes. 15-20 minutes later they went up to the register and told that they had no slip and their orders were not taken?
For me a party of three, two of our party was brought their food and I didn’t get mine. The waiter did apologize and I could see they were very busy.
He was taking orders, serving and helping in the kitchen. It was not fair to him that he was left alone, he seemed new and even though I believe he felt bad and I felt bad for him. But the attitude and non apologetic manners of the people cooking in the kitchen toward the family of four was not professional or appropriate.
People do get sick and call in everywhere. The solution is to have subs and if things get busy be honest with the customer right from the start. Stating we are short tonight and there may be a wait.
Truly the issue was that their food ordered was taken, but no food was delivered after an hour, even after a reminder that they did not get their food. At this point someone should have followed up on the order and been apologized .
Atmosphere: 1
Food: 3
Service: 2
Brody Tiffany
We waited for 1 and a half hour only got drinks never the food or breads sticks. Then went up to the front and it was not even in the computer.
Atmosphere: 1
Food: 1
Service: 1
Catherine Sparbel
We put order in ,was supposed to be here at730 Then they said it would be here at 740 At 750 I called to see what happened to my order and the guy who answered said it should be here any minute It arrived at 8:06 It was luke warm and the breadsticks were Cooler than the pizza Very disappointed 😞
Food: 1
Service: 2
Lynae Hahn
After a night out on the lake and not being able to get food for over an hour at a local bar & grill out family decided to order pizza ahead at this Pizza Hut. We arrive and our pizza hot and ready for us. We were given plates and waters since we wanted to sit down still. The manager even ended up sizing up one of our pizzas! As we were leaving we requested a cup or bowl that was plastic or paper so we could fill it with water for our puppy in the car. We had water in the car to fill the cup, but the team delivered with a cup filled with ice and water with a cover! We are incredibly thankful for the staff here and their kindness to a family passing through for the evening.
Atmosphere: 5
Food: 5
Service: 5
Jesse Tomek
The food was nasty and had to spit it out on my plate I will never eat from here again.
Food: 1
Steve Erickson (Stevee)
No complaints Just what we expected & food just Great
Atmosphere: 5
Food: 5
Service: 5
Jennifer Buhr
We called ahead so our food would be ready. It came within 10 minutes of arrival but the bread sticks were far over cooked and missing that great butter and seasoning .The waitress even commented on it. The pizza wasn't the best either. Very disappointed, wish we would have asked for a replacement but were in a bit of a hurry to get on the road for a long drive home. We miss the Pizza Hut from 15 years ago.
Nice people friendly faces and most importantly good food!!!
Skye
Have been waiting for delivery and it's been over a hour this is pathetic only ordered three items shouldn't have to wait this long!
Michele Orcholski
Ordered a big box deal and EVERYTHING WAS BURNT!!!! Will never eat from them again in Tomahawk!!!!!!! Turning in a complaint doesn't do anything
Brooke (brookeleia)
More people should eat here. The staff is very nice and the food came out so much better than I've had at other Pizza Huts.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Lover’S
Dustin Smith
10/4/24 ordered delivery to our home, multiple items missing. My wife called to dispute the issue and whoever answered the phone at 6:50 pm decided to hang up on her instead of disputing the issue. Such a shame. Don’t order delivery from here unless you feel like paying for nothing.
Always slow. Gets things wrong. Better off getting a jacks from trigs
Atmosphere: 2
Food: 3
Service: 1
Joshua who has been working a week did a great job!
Food was great too!
Atmosphere: 4
Food: 5
Service: 5
I can only comment on the food. Pizzas are terrible! Hardly any cheese on the pizza I and it's mostly crust.
Food: 1
I was there and the problem was not that you could not get to that customer in time. The order was taken and the drinks were given. After 45 min the customer asked the waiter if the order was about ready. Because others that were coming in after were being served their orders. They were told that it would be out in a couple minutes. 15-20 minutes later they went up to the register and told that they had no slip and their orders were not taken?
For me a party of three, two of our party was brought their food and I didn’t get mine. The waiter did apologize and I could see they were very busy.
He was taking orders, serving and helping in the kitchen. It was not fair to him that he was left alone, he seemed new and even though I believe he felt bad and I felt bad for him. But the attitude and non apologetic manners of the people cooking in the kitchen toward the family of four was not professional or appropriate.
People do get sick and call in everywhere. The solution is to have subs and if things get busy be honest with the customer right from the start. Stating we are short tonight and there may be a wait.
Truly the issue was that their food ordered was taken, but no food was delivered after an hour, even after a reminder that they did not get their food. At this point someone should have followed up on the order and been apologized .
Atmosphere: 1
Food: 3
Service: 2
We waited for 1 and a half hour only got drinks never the food or breads sticks. Then went up to the front and it was not even in the computer.
Atmosphere: 1
Food: 1
Service: 1
We put order in ,was supposed to be here at730
Then they said it would be here at 740
At 750 I called to see what happened to my order and the guy who answered said it should be here any minute
It arrived at 8:06
It was luke warm and the breadsticks were
Cooler than the pizza
Very disappointed 😞
Food: 1
Service: 2
After a night out on the lake and not being able to get food for over an hour at a local bar & grill out family decided to order pizza ahead at this Pizza Hut. We arrive and our pizza hot and ready for us. We were given plates and waters since we wanted to sit down still. The manager even ended up sizing up one of our pizzas! As we were leaving we requested a cup or bowl that was plastic or paper so we could fill it with water for our puppy in the car. We had water in the car to fill the cup, but the team delivered with a cup filled with ice and water with a cover! We are incredibly thankful for the staff here and their kindness to a family passing through for the evening.
Atmosphere: 5
Food: 5
Service: 5
The food was nasty and had to spit it out on my plate I will never eat from here again.
Food: 1
No complaints
Just what we expected & food just Great
Atmosphere: 5
Food: 5
Service: 5
We called ahead so our food would be ready. It came within 10 minutes of arrival but the bread sticks were far over cooked and missing that great butter and seasoning .The waitress even commented on it. The pizza wasn't the best either. Very disappointed, wish we would have asked for a replacement but were in a bit of a hurry to get on the road for a long drive home. We miss the Pizza Hut from 15 years ago.
Restaurantji Recommends
Nice people friendly faces and most importantly good food!!!
Have been waiting for delivery and it's been over a hour this is pathetic only ordered three items shouldn't have to wait this long!
Ordered a big box deal and EVERYTHING WAS BURNT!!!! Will never eat from them again in Tomahawk!!!!!!! Turning in a complaint doesn't do anything
More people should eat here. The staff is very nice and the food came out so much better than I've had at other Pizza Huts.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Lover’S
10/4/24 ordered delivery to our home, multiple items missing. My wife called to dispute the issue and whoever answered the phone at 6:50 pm decided to hang up on her instead of disputing the issue. Such a shame. Don’t order delivery from here unless you feel like paying for nothing.
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