Dairy Queen Grill & Chill

Bad order taking. Would not listen to the order being corrected after we were served incorrect things.

Atmosphere: 2

Food: 3

Service: 1

I always get the blizzard birthday cake from here. Yummy and we'll done

Atmosphere: 5

Food: 5

Service: 5

Since they changed owners, the business has gone way down hill, the service is horrible, and many of the workers do not speak good english... it took forever for them to take my order and then another 10 mins to make 1 blizzard... I would not recommend this place at all to anyone

Atmosphere: 1

Food: 4

Service: 1

Ordered two hotdog plain and one chili cheese hotdog the hotdog dogs were microwaved gross but it was a to go order and was at a horse show so I was not able to go back there! If you cook the hotdog, do not cook them in the microwave until they turn into rubber little hoses All three of them are quite disgusting.

Atmosphere: 3

Food: 1

Service: 3

This place is fantastic! Though I live in Rochester and there is a store closer, this is worth the drive.

They’re always friendly. The restaurant is clean. The food is fresh and delicious!

Atmosphere: 5

Food: 5

Service: 5

Waited 1 hour for my pick up order very disappointed, I had to cancel my order due to the long wait it was barely busy like 1 or 2 people here and nobody gave me my order. Very disappointed there also was like 3 people working

Well I hate to say but I’m never coming here again when I was there with my mom I looked out a window and saw some Indian digging in his crack for about 40 seconds and spit the seven dollar chicken strip out my mouth and I worked with the guy back in 87’ in the gold mines and he must be continuing the buisness cause he was digging for gold

Atmosphere: 1

Food: 1

Service: 3

2 cheeseburgers for $5. They were actually pretty good. Drivethrough attendants were very friendly and polite. Freshly made, a little wait but happy I stopped.

Atmosphere: 3

Service: 5

definitely one on the worse dq I've ever had food not fresh and they give you regular bread not the thick toast like other dq

Food: 1

Service: 2

Rude and items not made correctly. I've had other problems at this location and should have learned my lesson by now. You are better off driving to the location in Racine by Case high school.

Excellent

Atmosphere: 5

Food: 5

Service: 5

Ordered a 2 double cheeseburger combo
Neither burgers were made to order, missing additional toppings.

The bacon was added to the wrong burger.
The other was meant to have bacon and ranch put onto it. That did not occur
The only thing that WAS correct, was the flamethrower sauce on the 1st burger
& the substitution of American cheese for pepperjack cheese on the 2nd.
Very disappointing, I’d hope the employees can take a closer look at the orders moving forward.

Additionally, I ordered online ahead of time and was still forced to wait an additional 10 minutes after the estimated pickup time.
The only reason I am awarding any stars is due to the polite nature of the staff.

Atmosphere: 3

Food: 2

Service: 3

A Dairy Queen that is a notch above. Friendly and fast. Good Burgers that remind me of In/Out Burger.
That's high praise.
Properly dipped cones are a bonus play!

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: 8 Blizzard Cake

Food was hot and fresh, customer service was great, thank ya'll

Atmosphere: 5

Food: 5

Service: 5

My cheeseburger tasted like the patty had been frozen and then recooked on a George Foreman grill. Was not a good taste. My shake didn't come with the whipped cream(as shown on the order board) and I had to go up and ask for it to be added. The orderer seemed surprised that I wanted some.

Atmosphere: 2

Food: 2

Service: 2