McDonald's

835 15th Ave, Union Grove
(262) 878-1208

Recent Reviews

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Amanda Page

For a long time I never had issues at this McDonalds. Unfortunately, the past few times have made me not want to return. Incorrect orders, people who seem to have no training operating the drive thru and making things take longer than needed. One person forgot to take my card at the drive thru! I had to REMIND him i needed to pay! I’ve also arrived at the window meeting a worker I couldn’t even understand, who then proceeded to give me the wrong order. I took it and left, because I couldn’t UNDERSTAND him talking, it wasn’t worth fighting to get it fixed. McDonald’s, please hire competent people.

Atmosphere: 4

Food: 4

Service: 1

rachael goodfriend

2 days in a row cant get breakfast or coffee right. Either need some new workers and mcdonalds needs to get out of town. Food and service has been absolutely horrible.

Atmosphere: 1

Food: 1

Service: 1

Leighanne Mercer

Hit or miss depending on the day and time of day alot of times u will be missing food or ur order will be messed up in some way

Adri Lynn

every single time we come here, theres an issue. wether its staff, food, or atmosphere it all around is disappointing. we were missing half the food and wasnt even properly cooked, the eggs were raw, runny on the steak egg bagel, the hashbrowns tasted like week old grease, and oh a hair in the burritos. ? placed an online order, still waited 25 minutes and didnt even have all of the food. do better

Atmosphere: 1

Food: 1

Service: 1

Eric V

One fresh one not fresh...made it home in time to get to the bathroom

Atmosphere: 1

Food: 1

Service: 1

Kurt Klippel

Normally quick service only complaint I have is the buns to my sandwiches tend to be crunchy and not soft knowing they were toasted prematurely and not fresh. Came again recently for lunch food is literally luke warm at best extremely disappointing.

Atmosphere: 3

Food: 2

Service: 3

Rachel Frank

Food was moderate. Customer Service was awkward. You have to order at a kiosk. The room inside is tight. Confused why you can't order at the counter? Notification when my food was ready to pick up was poor. Improvements with communication needed and requested.

Atmosphere: 1

Food: 3

Service: 1

TuffEnuffIII

This is literally the worst McDonald's in the country. The food is horrible, the Staff is horrible, avoid at all costs.

Atmosphere: 1

Food: 1

Service: 1

Vinny Tese

Ordered value menu items only online this location makes every sandwich wrong. I don't feel valued eating here at all. Then the employees do a shift change while im waiting for my order, and the new person doesn't even know my order. Bunch of 🤡

Food: 1

Kenneth Ekonoml

The cashier / manager they rock hats off too you drive-thru was slammed cars backed up They did not Miss A beat, get them in, get him out.

Christian Schliepp

If I could rate a zero star, I would.

Atmosphere: 1

Food: 1

Service: 1

Toma Goodbear

This has to be one of the dirtiest store I've been too. Came several times around d 5pm. And there is food all over the floors. Only found 1 table that was kind of clean. Was ordering food, the person taking my order just walked away as I was ordering the first item. I stood there for several minutes before someone came over to finish my order.

alan case

Always have good service here!

Legendary Nostalgia

Small town restaurant, clean store.

Atmosphere: 5

Food: 4

Service: 4

Joseph Ortegel

This place has the worst customer service ever. I have never gone to a place that does not great you. You have to wait long periods of time if you walk in to order. If you use the self check in board to order, you get no receipt. When you order comes up they yell out your number and throw the food on the counter. They don’t and won’t make eye contact as they walk away as fast as they can. If you have a question or even want to ask for salt, you have to wait until someone notices you standing there and then asks what you need. The manager is the worst. I had to get her attention cause I had no drink with my order. She just yelled out, it’s on its way. To be honest, I like the food but wish there was a Burger King in town. I would go there instead. While I was standing there today, there were 2 Older ladies and one was handicapped. Again got the food thrown down on the counter with no drinks or even thank you. She stood there for 2 mins before someone helped her. Just the poorest customer service ever…….. The laddies looked at me and said, wow. I then said it’s like that every time I come in…
I hope this review helps to get better service and if not I’ll keep leaving bad reviews and pray someone see them.

Atmosphere: 1

Food: 5

Service: 1

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