El Charro Mexican Grill Verona

They have thee best Paloma!!! The birria tacos are so yummy and the nachos were perfect!!! When I’m in town I always stop here, a definite must go if you’re in the area!

Atmosphere: 4

Food: 5

Service: 4

First, I don’t post negative reviews about restaurants unless the food is really bad. Unfortunately, this is the case. The experience started off well, but went down hill very quickly. We were seated within a few minutes of our reservation for ten, and the area we were seated in was a nice area. The chips and salsa were delicious and they were refilled immediately. I ordered steak fajitas and my wife ordered chicken quesadillas. My kids ordered burritos and my sister ordered Hawaiian fajitas. My fajitas came and I placed the ingredients into two shells, trying to eat them, but they had a burnt taste. I tried to cover the taste by mixing the rest of the fajitas with the other ingredients (lettuce, tomato, sour cream, etc.), and it was so burnt that I couldn’t eat it. I wanted to try and eat it but I couldn’t, as the smell and taste turned my stomach. I normally just eat bad food, say nothing and choose not to return, in order to not make a scene. This case was by far the worst Mexican food I have ever been served. My daughter said her burrito was gross, as was my wife’s quesadilla. Both of them ate about half of their meals. My sister’s fajita was edible on the top, but also black and charred on the bottom. The waitress never came back until everyone was almost finished. She told me there was nothing she could do besides refund my meal, and that the “burning” happens with fajitas. However, having eaten fajitas at many other establishments, I know burnt fajitas that can be smelled and are black on the bottom are not common. The bill came and my meal was included on the bill. The waitress said she thought I was kidding about my burnt meal. I had to have her change it, as it would have been $80 for horrible overpriced food. I walked out paying $60 for food I couldn’t even enjoy. There are tons of great Mexican restaurants in the Madison area and this establishment is on the bottom of my list. I would never recommend eating here to anyone and I will never return to eat here again. Please consider doing the same.

Atmosphere: 1

Food: 1

Service: 1

Food was mediocre, nothing special. I had chimichangas, they covered it with Mole sauce, and that was all I could taste.

The bus boy/server that brought the food out wore gloves, I am sure to 'protect' us from the viruses and bacteria that he could transfer to us through skin contact without the gloves. Funny thing was, with those same gloves on, he was scratching his beard and playing with the tv remotes.

Not worth the stop or price.

Atmosphere: 1

Food: 2

Service: 1

We ordered the taco bar at my work for about 18-20 people and it came with SO much food. It would have easily fed another 10 people! Taco bar comes with half hard shell corn tortillas & half soft shell flour tortillas,
ground beef, shredded chicken, lettuce, shredded cheese, sour cream, pico de gallo,
rice, refried pinto beans, and chips & salsa. It was delicious!

Atmosphere: 5

Food: 5

Service: 5

Delicious food! Friendly staff! Great prices especially for the huge portions. The tacos and fajitas are amazing! I have been several times and have never been disappointed. I’ll be back again and again. The servers are always friendly and the man with the chips and salsa is always so nice! I’ll always come back and recommend this place to my friends and family.

Atmosphere: 5

Food: 5

Service: 5

The chimichangas here are PHENOMENAL. The queso fundido is absolutely delicious. I love the food here!

Atmosphere: 5

Food: 5

Service: 5

Always a great time at El Charro!! Love love love the food and Margs there!!!

Atmosphere: 5

Food: 5

Service: 5

Andrea was our waitress in Verona! She was awesome! 5/5 food was amazing. First time here and we will be back! Cadillac margaritas was great!!!

Atmosphere: 5

Food: 5

Service: 5

Laura was our server, definitely one of the best servers I have had. All the workers were very nice and the service was amazing!

Atmosphere: 1

Food: 1

Service: 1

Great staff

Atmosphere: 5

Food: 5

Service: 5

Excellent service and food. Both Laura and Isabela are great and so so nice. One even sings occasionally and the other made me the best fried ice cream I've ever had 😋

Atmosphere: 5

Food: 5

Service: 5

We got sick from eating there.Never again.

The food was good, but our waitress Laura was phenomenal! She was so sweet and personable. When we return, we will be asking for Laura.

This is my second time coming here and I have enjoyed both times. When I showed up, my husband and I were seated immediately and our waiter was very nice. The tortilla chips are really good! I ordered a beef chimichanga and my husband ordered a pineapple dish. The food came out quickly and it was delicious! Very large serving sizes. I could only eat one of two chimichangas. The menu was clear and it listed all the ingredients so I knew exactly what was inside. It was pretty quiet, no loud music happening. If you want a chill dinner that is affordable and tastes good, I recommend coming here!

Atmosphere: 5

Food: 5

Service: 5

We decided to have an easy night and not cook since half the family is out of town- so we ordered from here for the first time via delivery on ubereats. Everything was filling and delicious! We will definitely order from here again!

Food: 5

Service: 5