Every time we have been here we have never been disappointed with the service or the food and tonight was no different. They have the best root beer!
Atmosphere: 5
Food: 5
Service: 5
Craig Gates
Gave us a Diet Pepsi with no ice and then after 15 minutes waiting they forgot our order. Worst fast food experience ever!
Atmosphere: 1
Food: 1
Service: 1
carlos elduardo
I went last week through the drive through and the wait was a little long and they forgot my pasta so I went in and as it turns out there was a guy giving them a little trouble and only two people working at that time which I completely understand working afternoon rush with two people is not fun at all one of the workers Ben (I think) seemed to be just clocking after I had been waiting for a little while and he got me my pasta supa fast and handled the front counter very efficiently afterwards Thank you for the pasta and refill😎 the other two workers also handled the problem before me composed and respectfully returning to the back to get the guys food out
Atmosphere: 4
Food: 4
Service: 4
Jeffrey Walls
Worst fast food resturant experience ever and we eat out alot. Food cold and service terrible, waited 10 minutes first in line at register to even be looked at 2 people behind us we ordered waited another 15 minutes to get an employee to ask if there was a problem just for us to say still waiting on order while 4 employees just standing around and 1 working and 1 other 1/2 working so finally got food maybe 25 minutes total time passed, now remember 2 people behind us, we went and ate or meals and checked out stuff on phones then went to get refills on drinks and the same 2 people still waiting on food orders and asking for refunds. What a crappy way of doing business and the franchise owner needs to get involved. NO ACCTUALLY CORPRATE A&W NEEDS TO BE INVOLVED AT THIS LOCATION!!!!!!!!!!!!! NO JOKE
Atmosphere: 2
Food: 1
Service: 1
Jeramie Dahlhauser
Clean and fresh 👌 in my book. Small town dreams ✨️
Atmosphere: 2
Food: 3
Service: 4
BathBoyBrice
This place is very dingy. The walls are bare, the ice machine. It was out of ice with a sign on it. So I asked if they could fill my ice up thru the drive through machine. They gave me attitude and said that I should read signs.Then I stated that there was no sign on the drive through machine walked over to the gas station and the gas station had ice, very poor customer service from the they them, girl, boy, whatever they are with the circular glasses and shoulder long hair i worked here probably 7 years ago. And thought the service then sucked, but it's just got even worse.
Atmosphere: 1
Food: 3
Service: 1
Michelle Wilson
I ordered a chili cheese dog and they drowned it with cheese and chili that the bun disintegrated. The staff doe
Atmosphere: 3
Food: 1
Service: 2
Daniel Davis
good burgers and fries took forever to get food
Atmosphere: 3
Food: 5
Service: 3
Karla Canard
You guys are great! Stopped for the best cheese curds in the area and they're still the best! The pup cup you guys, awesome. Our Kleiu licked it clean. What a nice gesture to the A&W tribe.
Atmosphere: 5
Food: 5
Service: 5
Michael Gable
Chili cheese fries only came with chili. When up at the counter with food in my hand was looked at with a blank stare by some chick with a nose ring. The other clueless kids walking around ignored me also. Three other people standing there to order food were just being blantly ignored. Everything is dirty over the counter by the condiments. Only positive was the chicken tenders were good. Probably because that was the freshest thing that place has made in a while cause my fries were hard and cold. Worst A&W iv been too.
The Service is terrible, We waited twenty minutes to order and no one came to the counter. They put the people in the drive through before the people in the building. We eventually got tired of waiting and went to another one where we got our food in five minutes
Service: 1
Craig C
Was the only car in line, had to wait a few minutes before giving my order, was asked to pull ahead in the waiting line, waited 8-9 minutes without a single car behind me. Got my burger that was missing condiments, got out and went in to explain. Woman working the counter just put them in containers and told me I could put them on myself rather than remake my order correctly.
Atmosphere: 1
Food: 1
Service: 1
Kelsie Fraz
Clean atmosphere, good food, to a good 20 just to get a small float
Michael Clark
We stopped excited about A&W since we don’t have any near us anymore, but this location was all around disappointing. The people aren’t attentive to the counter, too busy talking! Once they took the order we waited 20 minutes for our order only to find that the chili dogs had cheese that we specifically said we didn’t want on them. Even though it was lunchtime we were the only customers at that time. It took another 10 minutes to get them remade. Once we got them, they had huge onions (2 inches by a half inch) and our fries were cold. We’ve tried all three A & W’s along 90 and we’ll skip this one! Go to the one next to the cheese shop, much better all around!
Atmosphere: 2
Food: 2
Service: 2
1973 Elvis Pretzel
If you want an all American tasty burger and the best root beer soda on the planet A&W is our #1 choice the hamburger meat tastes way better than the Culver's butter burger we go to both places regularly and A&W just has a better taste of an all American hamburger and cheeseburger in our opinion and the employees at the Deforest location are always super friendly it never fails it's a great place with great employees and management!
Every time we have been here we have never been disappointed with the service or the food and tonight was no different.
They have the best root beer!
Atmosphere: 5
Food: 5
Service: 5
Gave us a Diet Pepsi with no ice and then after 15 minutes waiting they forgot our order. Worst fast food experience ever!
Atmosphere: 1
Food: 1
Service: 1
I went last week through the drive through and the wait was a little long and they forgot my pasta so I went in and as it turns out there was a guy giving them a little trouble and only two people working at that time which I completely understand working afternoon rush with two people is not fun at all one of the workers Ben (I think) seemed to be just clocking after I had been waiting for a little while and he got me my pasta supa fast and handled the front counter very efficiently afterwards Thank you for the pasta and refill😎 the other two workers also handled the problem before me composed and respectfully returning to the back to get the guys food out
Atmosphere: 4
Food: 4
Service: 4
Worst fast food resturant experience ever and we eat out alot. Food cold and service terrible, waited 10 minutes first in line at register to even be looked at 2 people behind us we ordered waited another 15 minutes to get an employee to ask if there was a problem just for us to say still waiting on order while 4 employees just standing around and 1 working and 1 other 1/2 working so finally got food maybe 25 minutes total time passed, now remember 2 people behind us, we went and ate or meals and checked out stuff on phones then went to get refills on drinks and the same 2 people still waiting on food orders and asking for refunds. What a crappy way of doing business and the franchise owner needs to get involved. NO ACCTUALLY CORPRATE A&W NEEDS TO BE INVOLVED AT THIS LOCATION!!!!!!!!!!!!! NO JOKE
Atmosphere: 2
Food: 1
Service: 1
Clean and fresh 👌 in my book. Small town dreams ✨️
Atmosphere: 2
Food: 3
Service: 4
This place is very dingy.
The walls are bare, the ice machine. It was out of ice with a sign on it. So I asked if they could fill my ice up thru the drive through machine. They gave me attitude and said that I should read signs.Then I stated that there was no sign on the drive through machine walked over to the gas station and the gas station had ice, very poor customer service from the they them, girl, boy, whatever they are with the circular glasses and shoulder long hair i worked here probably 7 years ago. And thought the service then sucked, but it's just got even worse.
Atmosphere: 1
Food: 3
Service: 1
I ordered a chili cheese dog and they drowned it with cheese and chili that the bun disintegrated. The staff doe
Atmosphere: 3
Food: 1
Service: 2
good burgers and fries took forever to get food
Atmosphere: 3
Food: 5
Service: 3
You guys are great! Stopped for the best cheese curds in the area and they're still the best! The pup cup you guys, awesome. Our Kleiu licked it clean. What a nice gesture to the A&W tribe.
Atmosphere: 5
Food: 5
Service: 5
Chili cheese fries only came with chili. When up at the counter with food in my hand was looked at with a blank stare by some chick with a nose ring. The other clueless kids walking around ignored me also. Three other people standing there to order food were just being blantly ignored. Everything is dirty over the counter by the condiments. Only positive was the chicken tenders were good. Probably because that was the freshest thing that place has made in a while cause my fries were hard and cold. Worst A&W iv been too.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
The Service is terrible, We waited twenty minutes to order and no one came to the counter. They put the people in the drive through before the people in the building. We eventually got tired of waiting and went to another one where we got our food in five minutes
Service: 1
Was the only car in line, had to wait a few minutes before giving my order, was asked to pull ahead in the waiting line, waited 8-9 minutes without a single car behind me. Got my burger that was missing condiments, got out and went in to explain. Woman working the counter just put them in containers and told me I could put them on myself rather than remake my order correctly.
Atmosphere: 1
Food: 1
Service: 1
Clean atmosphere, good food, to a good 20 just to get a small float
We stopped excited about A&W since we don’t have any near us anymore, but this location was all around disappointing. The people aren’t attentive to the counter, too busy talking! Once they took the order we waited 20 minutes for our order only to find that the chili dogs had cheese that we specifically said we didn’t want on them. Even though it was lunchtime we were the only customers at that time. It took another 10 minutes to get them remade. Once we got them, they had huge onions (2 inches by a half inch) and our fries were cold. We’ve tried all three A & W’s along 90 and we’ll skip this one! Go to the one next to the cheese shop, much better all around!
Atmosphere: 2
Food: 2
Service: 2
If you want an all American tasty burger and the best root beer soda on the planet A&W is our #1 choice the hamburger meat tastes way better than the Culver's butter burger we go to both places regularly and A&W just has a better taste of an all American hamburger and cheeseburger in our opinion and the employees at the Deforest location are always super friendly it never fails it's a great place with great employees and management!
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