Went into the Cakery and Bakery shop today before taking my son to school. There were 2 women having a personal conversation when we entered (employee and assumed customer) after waiting for about 3 mins I politely interrupted the ladies conversation and asked if they minded if we politely cut in bc I had to get my son to school… with no response from the employee but the customer(lady having a personal conversation with employee) told me maybe I should leave earlier since I knew he had school! The lady behind the counter just looked at me with a facial expression as if she agreed with women she was having a personal conversation with! My son and I were extremely offended!!! I bought one thing instead of the dozen that I planned on buying because the whole situation made me feel unwanted and uncomfortable! I understand people have conversations while they’re at work, but from being a previous manager the customer service industry that was extremely Unprofessional!!! As far as the customers comment, I know that the employee is not responsible for that, but we never were greeted when we walked in. We were not even acknowledged no glance over know nothing just two people continuing their conversations like no one else was there!! I personally will NOT be going back in there to be treated so disrespectfully! THE CUSTOMERS COMMENT WAS JUST RUDE, BUT THE FACT THAT THE EMPLOYEE DID NOT ACKNOWLEDGE US WHEN WE WALKED IN, DID NOT EVEN ATTEMPT TO INTERACT WITH US WHEN WE WERE LOOKING FOR ITEMS TO BUY, AND OVERALL SEEM LIKE THAT WAS ACCEPTABLE BEHAVIOR!!!
Atmosphere: 1
Food: 3
Service: 1
Kimber
We always enjoy the baked goods we get here.
Atmosphere: 5
Food: 5
Service: 5
Mike Donskey
Again the bakery came though for my Granddaughter with awesome tasty cup cakes and cake.It is so nice to have a taste in desserts that don't have that big box store taste.
Atmosphere: 5
Food: 5
Service: 5
eileen engelke
Stop every time we travel to our daughter in Minnesota. Great fresh bakery items. Huge variety of bakery treats.
Stoned PreacherMan
Best Apple Fritters of my life. I have never cared for the Apple Fritters, but these are something different. Now I know that I love them, only from here, this shop. Doughnuts too. I can tell alot of work and good ingredients have gone into a single Doughnut. Amazing, not even in the same category as grocery store, dunkin, or gas station crap. Real food! Really real, really delicious food here. Thank You so much for making my day Cakery & Bake Shop. We will be returning soon. ASAP actually!
P
Love this place, best doughnuts around! Seriously!
Danielle Kawlewski
QUICK last minute cake for my daughter and it was done PERFECTLY!! I am in love!
BEST HANDS DOWN cake, donuts (fruity pebbles jelly donut 🤤), & cookies!
Thank you so much!! 5 stars⭐️⭐️⭐️⭐️⭐️
Mary Young
My family loves this place! Fresh delicious treats for everyone! Family owned and wonderful service! A++++
They did what no other chain bakery could do for me on short notice. Amazing quality and service. Grabbed a couple mouthwatering donuts to go as well…couldn’t resist.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cakes
mike knutson
The best
Atmosphere: 5
Food: 5
Service: 5
Larissa Barr Thompson
Overall the cupcakes were good and the sugar cookies were okay. The design on the cookies was a film like texture that most peeled off and threw away due to the toughness. It was almost like thin plastic that made you question if it was edible. Sugar cookies tasted good otherwise.
This was my first time ordering here and I’m likely to order there here again but I’ll be more particular about what a am ordering. I struggled with the ordering process over the phone as the person I spoke with gave very little detail on what flavors or even types of designs they are able to do.
Josh
Love the taste and the
Atmosphere: 5
Food: 5
Service: 5
trashcatforever78
Absolutely delicious baked items! Everything was beyond delicious-cookies bought yesterday are gone today. Heavenly!!!
Best bakery option in the area.
Atmosphere: 5
Food: 5
Service: 5
Went into the Cakery and Bakery shop today before taking my son to school. There were 2 women having a personal conversation when we entered (employee and assumed customer) after waiting for about 3 mins I politely interrupted the ladies conversation and asked if they minded if we politely cut in bc I had to get my son to school… with no response from the employee but the customer(lady having a personal conversation with employee) told me maybe I should leave earlier since I knew he had school!
The lady behind the counter just looked at me with a facial expression as if she agreed with women she was having a personal conversation with!
My son and I were extremely offended!!! I bought one thing instead of the dozen that I planned on buying because the whole situation made me feel unwanted and uncomfortable! I understand people have conversations while they’re at work, but from being a previous manager the customer service industry that was extremely Unprofessional!!!
As far as the customers comment, I know that the employee is not responsible for that, but we never were greeted when we walked in. We were not even acknowledged no glance over know nothing just two people continuing their conversations like no one else was there!!
I personally will NOT be going back in there to be treated so disrespectfully! THE CUSTOMERS COMMENT WAS JUST RUDE, BUT THE FACT THAT THE EMPLOYEE DID NOT ACKNOWLEDGE US WHEN WE WALKED IN, DID NOT EVEN ATTEMPT TO INTERACT WITH US WHEN WE WERE LOOKING FOR ITEMS TO BUY, AND OVERALL SEEM LIKE THAT WAS ACCEPTABLE BEHAVIOR!!!
Atmosphere: 1
Food: 3
Service: 1
We always enjoy the baked goods we get here.
Atmosphere: 5
Food: 5
Service: 5
Again the bakery came though for my Granddaughter with awesome tasty cup cakes and cake.It is so nice to have a taste in desserts that don't have that big box store taste.
Atmosphere: 5
Food: 5
Service: 5
Stop every time we travel to our daughter in Minnesota. Great fresh bakery items. Huge variety of bakery treats.
Best Apple Fritters of my life. I have never cared for the Apple Fritters, but these are something different. Now I know that I love them, only from here, this shop. Doughnuts too. I can tell alot of work and good ingredients have gone into a single Doughnut. Amazing, not even in the same category as grocery store, dunkin, or gas station crap. Real food! Really real, really delicious food here. Thank You so much for making my day Cakery & Bake Shop. We will be returning soon. ASAP actually!
Love this place, best doughnuts around! Seriously!
QUICK last minute cake for my daughter and it was done PERFECTLY!! I am in love! BEST HANDS DOWN cake, donuts (fruity pebbles jelly donut 🤤), & cookies! Thank you so much!! 5 stars⭐️⭐️⭐️⭐️⭐️
My family loves this place! Fresh delicious treats for everyone! Family owned and wonderful service! A++++
Atmosphere: 5
Food: 5
Service: 5
Love their donuts, fresh and soft!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They did what no other chain bakery could do for me on short notice. Amazing quality and service. Grabbed a couple mouthwatering donuts to go as well…couldn’t resist.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cakes
The best
Atmosphere: 5
Food: 5
Service: 5
Overall the cupcakes were good and the sugar cookies were okay. The design on the cookies was a film like texture that most peeled off and threw away due to the toughness. It was almost like thin plastic that made you question if it was edible. Sugar cookies tasted good otherwise. This was my first time ordering here and I’m likely to order there here again but I’ll be more particular about what a am ordering. I struggled with the ordering process over the phone as the person I spoke with gave very little detail on what flavors or even types of designs they are able to do.
Love the taste and the
Atmosphere: 5
Food: 5
Service: 5
Absolutely delicious baked items! Everything was beyond delicious-cookies bought yesterday are gone today. Heavenly!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cupcake
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