Dunkin'

511 N Wales Rd, Wales
(262) 623-9895

Recent Reviews

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Ashley Rae

Coffee was good but my apple pie was soggy. And I didnt have time turn around and go back and ask him to remake it. So a little disappointing in this location.

Atmosphere: 3

Food: 1

Service: 3

Chris Thomas

I ordered a half dozen donuts and customized my selection. I picked up my order at the drive though and did not check the box till I got to work. 3 of the six selected donuts were NOT what I had chosen and not even duplicates of what had been ordered that they had in stock. I got stuck with 3 donuts that I had explicitely EXCLUDED from my original selection. Very unhappy and will not be ordering more than 1 donut at a time if I am using the drive through again.

Atmosphere: 4

Food: 2

Service: 2

Miranda Tischer

Stop here at least or twice a week for iced coffees and staff is always friendly, coffees are always correct and very yummy!

Sandy Silverman

Was given wrong item that I was charged too much for but I had already left and was too far to turn back

Atmosphere: 4

Food: 3

Service: 1

Vinny Torres

They (DD in Poughquag) had myself and multiple other customers waiting at the register for someone to show up for over 5 minutes. Took my order and I paid. The girl who took my order was pleasant and nice. The chunky little blonde girl who made my order had a nasty grimace on her face while making it and then she dropped my bag onto the counter causing my kids’ hash browns to fall out. I said “excuse me” you dropped my hash browns. Not a word from the fat little blonde. She just grabbed another bag of hashbrowms and threw it into the bag. The girl who took my order originally apologized for her and handed me my bag back. This is unacceptable. Terribly slow service and then an unwarranted attitude. I am inclined to back there and give her an earful. She’s lucky I was in a good mood.

Chris K

Outstanding service. Monica is awesome!

Food: 5

DeeAnna Nonya

most workers do not wear gloves before making your coffee.. if at all, their sanitation buckets to wipe down the counters? they don't wash their hands afterwards and gets right back to preparing your coffees.. hence one reason I quit!

Sandra Rose

low on product.. especially donuts which is quite ironic considering that is what they're supposed to sell. slow service and the coffee was lukewarm at best. sucks

Maddy Mueller

My drink was made surprisingly well, the staff were friendly and the bathroom was clean

John Carter

I had heard a bad report about this store before dropping in. I did NOT find the report correct at all!
Great service! Very friendly!

Atmosphere: 5

Food: 5

Service: 5

Malachi WESt

Went in and asked for a large drank. They did not give me what I asked for and when I went up to get it fixed they wanted to charge me for their mistake

Atmosphere: 1

Food: 1

Service: 1

Jermaine Campbell

It was good quick service wish to have known her name but she got down ...made me want a drink just because...for no reason it was my first time having breakfast from that place n it was worth the bite

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: English Muffin

Nathan Levelius

My shake was terrible and chunky, I ordered the Oreo milkshake and it’s all milk, don’t get the shakes

Atmosphere: 1

Food: 1

Service: 4

FunWithNoah AndEmery

Light, well maintained and clean store.

Atmosphere: 5

Food: 4

Service: 5

Seth A

Only one employee working so casuing unnecessary stress on them running the whole store, coffee was delicious and affordable. Could use more donut choices

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