The staff was really friendly. The subs were excellent tasting. Restaurant was clean. Definitely a more nostalgic location, lol. But even though it’s not updated, everything was functional. Only thing I’d like to see improved, is the staff paying better attention when we say things like “really easy on the onions.” They put a lot on when I asked for less of a topping. But that is not enough of a reason to stop going. Will definitely return to this location in the future.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Cold Cut Combo, Veggie Delite
Cullen Berte
3 employees all are slow as molasses, and one works while 2 stare
Atmosphere: 2
Food: 3
Service: 2
William Bojar
Hours say close at 8pm. Pulled up at 7:23 tonight. Two teen boys looked at us like deer in headlights and proceeded to turn all the lights off in the store. Grow up and do your job! We will not be visiting this store ever again!
Service: 1
Diana Swillinger
Drenched slippery floor by bathroom, rain leaking from ceiling. Dangerous. No sign, no bucket. Nothing. Ordered online for 11:30 pickup. Arrived at 11:40. No food ready. They pulled the order off the computer. They had no idea an order had come in. Nice teenage staff. I don’t blame them. They need better training and store needs major repairs.
Atmosphere: 1
Food: 3
Service: 1
Carol Schmuki
How hard is it to make a turkey, tomato, lettuce and cheese sub? This place cannot get it right! Either they forget the cheese or tomato, or they add mayo, or, this time they added cucumber, mayo and black olives. Then they hang up on me when I called to complain. Yes, i used a few choice words. Ive had enough of their incompetency. Sure, bring it back in and they will correct it. It should have been done right the first time. I should not have to go back! They have lost my business for sure.
Atmosphere: 1
Food: 2
Service: 1
Joshua Pertzsch
I was the only person in line. The staff ignored me entirely and just kept taking and building online orders. After five minutes of being completely ignored I walked out and went somewhere else.
Service: 1
Kurt E
I order pick up from this Subway for lunch often. Everyone is always nice and my orders are always ready on time. Will continue to order from here.
Atmosphere: 5
Food: 5
Service: 5
Anthony Geordan
Happy we drove 20 minutes more to a better subway!! The workers were friendly, food is great and the place was clean. Will come
Atmosphere: 5
Food: 5
Service: 5
Brett Buss
Ordered a sub for pick up. When I got home I found the sub with no meat on it. Called the next day and the person working said there was nothing they could do.
Atmosphere: 1
Food: 1
Service: 1
Poppy Slug
Ordered a sub for pick up. When I got home I found the sub with no meat on it. Called the next day and the person working said there was nothing they could do.
Younger employees need better customer service adequates in this store. Greet people and don't act so pushy and unenthusiatic about your job. You make sub sandwiches you're not twisting my arm to make a sale I walked in Hungry and could have easily gone 3 miles up the road to another subway with friendly employees and the same exact food.would have given 1 star if my food didn't turn out okay
Atmosphere: 1
Food: 5
Service: 1
Jacob Nielsen
5-22-23 830pm. Worst ever order at wales location. Three foot long subs were not made to order. Hot Sub meat was prepared cold. Barely any vegetables. The kid admitted they didn’t heat the meat. After calling ….was told I couldn’t get reimbursement if I return the subs. Asked to talk to management. They told me they had no management. So I asked what the phone number of the owners were. They told me they could not give it out. I would suggest not to order from this location. The service has been declining and ownership doesn’t hold their employees accountable for their service.
Atmosphere: 1
Food: 1
Service: 1
Kit AMIDZICH
The owner waa delightful and is such a hard worker!
Atmosphere: 5
Food: 5
Service: 5
Frank Radkermani
I always have a great experience here. Idk why these people bash this place and say that the workers are rude. I mean seriously how would you like dealing with nasty customers all day and making sandwiches for picky nasty people? Lol idk how this place has any bad reviews it is a clean and great subway location. Honestly one of the better ones in the area
The staff was really friendly. The subs were excellent tasting. Restaurant was clean. Definitely a more nostalgic location, lol. But even though it’s not updated, everything was functional. Only thing I’d like to see improved, is the staff paying better attention when we say things like “really easy on the onions.” They put a lot on when I asked for less of a topping. But that is not enough of a reason to stop going. Will definitely return to this location in the future.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Cold Cut Combo, Veggie Delite
3 employees all are slow as molasses, and one works while 2 stare
Atmosphere: 2
Food: 3
Service: 2
Hours say close at 8pm. Pulled up at 7:23 tonight. Two teen boys looked at us like deer in headlights and proceeded to turn all the lights off in the store. Grow up and do your job! We will not be visiting this store ever again!
Service: 1
Drenched slippery floor by bathroom, rain leaking from ceiling. Dangerous. No sign, no bucket. Nothing. Ordered online for 11:30 pickup. Arrived at 11:40. No food ready. They pulled the order off the computer. They had no idea an order had come in. Nice teenage staff. I don’t blame them. They need better training and store needs major repairs.
Atmosphere: 1
Food: 3
Service: 1
How hard is it to make a turkey, tomato, lettuce and cheese sub? This place cannot get it right! Either they forget the cheese or tomato, or they add mayo, or, this time they added cucumber, mayo and black olives. Then they hang up on me when I called to complain. Yes, i used a few choice words. Ive had enough of their incompetency. Sure, bring it back in and they will correct it. It should have been done right the first time. I should not have to go back! They have lost my business for sure.
Atmosphere: 1
Food: 2
Service: 1
I was the only person in line. The staff ignored me entirely and just kept taking and building online orders. After five minutes of being completely ignored I walked out and went somewhere else.
Service: 1
I order pick up from this Subway for lunch often. Everyone is always nice and my orders are always ready on time. Will continue to order from here.
Atmosphere: 5
Food: 5
Service: 5
Happy we drove 20 minutes more to a better subway!! The workers were friendly, food is great and the place was clean. Will come
Atmosphere: 5
Food: 5
Service: 5
Ordered a sub for pick up. When I got home I found the sub with no meat on it. Called the next day and the person working said there was nothing they could do.
Atmosphere: 1
Food: 1
Service: 1
Ordered a sub for pick up. When I got home I found the sub with no meat on it. Called the next day and the person working said there was nothing they could do.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Younger employees need better customer service adequates in this store. Greet people and don't act so pushy and unenthusiatic about your job. You make sub sandwiches you're not twisting my arm to make a sale I walked in Hungry and could have easily gone 3 miles up the road to another subway with friendly employees and the same exact food.would have given 1 star if my food didn't turn out okay
Atmosphere: 1
Food: 5
Service: 1
5-22-23 830pm. Worst ever order at wales location. Three foot long subs were not made to order. Hot Sub meat was prepared cold. Barely any vegetables. The kid admitted they didn’t heat the meat. After calling ….was told I couldn’t get reimbursement if I return the subs. Asked to talk to management. They told me they had no management. So I asked what the phone number of the owners were. They told me they could not give it out. I would suggest not to order from this location. The service has been declining and ownership doesn’t hold their employees accountable for their service.
Atmosphere: 1
Food: 1
Service: 1
The owner waa delightful and is such a hard worker!
Atmosphere: 5
Food: 5
Service: 5
I always have a great experience here. Idk why these people bash this place and say that the workers are rude. I mean seriously how would you like dealing with nasty customers all day and making sandwiches for picky nasty people? Lol idk how this place has any bad reviews it is a clean and great subway location. Honestly one of the better ones in the area
The updated menu is a hit.
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