The young kid and older Gentleman were so kind and made our subs just hiw we liked them. We went in at around 740 pm. We were greeted with kindness and compassion. We definitely will be back
Atmosphere: 5
Food: 5
Service: 5
Shawn M Spencer
Worst SUBWAY not just in our area, but out of every SUBWAY I have ever been to, and I travel all over the country...
This place is SO skimpy on the toppings that it's insulting. I gave them several chances... Never again. It's laughable what they try to pass off as a sandwich here... And on top of that they're the MOST expensive SUBWAY ever!
Just go to Burlington's SUBWAY. It's literally 6 minutes away, everything is much cheaper there and they don't screw you over.
Food: 1
Skyler Gunderson
Staff was not friendly or accommodating, I asked for jalapeños on the side and wanted to charge me for them? Was a hassle asking for extra veggies then gave me a bunch of attitude for asking what I want. Spent too much money for such poor service and not getting every thing on the food.
Atmosphere: 1
Food: 2
Service: 1
Brad Wellford
Two years ago I stopped here and they could not understand my order due to a language barrier.They got it all wrong. I hadn't been back since, until today. I ordered a flat bread turkey sandwich. I asked for only the flatbread to be warmed up. The employee put the turkey on it and then started to put it in the oven. After asking nicely several times to heat the bread only, he had to ask another employee in the back room for help. At that point I decided to walk out and go elsewhere. I thought giving them another chance would be a nice thing to do but it turns out it was a waste of time. Also, I noticed the lettuce and tomatoes were looking quite brown. Subway fresh? Most likely not.
Ty Drenzek
Great place, clean, and comes out how you ask for it…. That’s all you can ask for.
Atmosphere: 5
Food: 5
Service: 5
Katie Katie
Kind staff. Good subs and clean shop! I prefer this location!
Atmosphere: 5
Food: 5
Service: 5
Megha Patel
I always enjoy visiting this Subway location in Waterford! The staff is incredibly friendly and efficient—my order is ready fast and always made exactly how I like it. The ingredients are fresh, the bread is soft and warm, and the store is kept very clean. Whether I’m grabbing a quick lunch or taking dinner home for the family, I can rely on this Subway to provide great food and service every single time!!! They combine quality, speed, and exceptional service to make each visit a delight. Highly recommended to Stop by and see for yourself the best place to go for a quick and satisfying meal!
Atmosphere: 5
Food: 5
Service: 5
James
I am from Philadelphia, PA (Fly Eagles Fly) but I travel for work and ended up in this small area in Waterford WI. I was feeling a little homesick so I ordered a philly cheese steak from subway online to pick up and everything went fine, my order was prepared on time and waiting for me when I arrived. When I picked the order up I was greeted with polite greetings from the foreign man and woman working inside, when I got back to my hotel room I was beside myself they called this a Sandwich and served it to a paying customer. Such a let down. 1 star.
Atmosphere: 1
Food: 1
Service: 1
Kristen Sumrall
Very nice people and fresh veggies
Atmosphere: 4
Food: 5
Service: 5
teddy
I have issues with the subway in twin lakes but this subway is FANTASTIC, wonderful all around.
They always make my sandwich good, and it tastes exactly how I like it. I am wishing they were one of the locations that had a gluten free bread option though!
Food: 5
Service: 5
Lynnie Bensen
This was the dirtiest place I have ever gotten food from and had I not ordered it online I don't even think I would have picked it up had to left it there we didn't need it we threw it away. The manager didn't offer us anything he just basically told us to blow one. The two people working there don't speak English can't make your sandwich properly and they obviously don't know how to clean and there's bugs. Don't waste your money on the subway in Waterford it is terrible terrible terrible terrible oh my God how terrible.
Atmosphere: 1
Food: 1
Service: 1
Lynnie Loo
If I could give them a zero I would. I got a sub with just meat nothing on it that I ordered online that was supposed to be a garlic cheese steak. The people that work there don't speak English. They gave me the manager's number and I called him and he basically told me to stuff it because it's what I ordered and that's what was on the receipt and he had no control over what I ordered online. He made no effort whatsoever to offer me another sub or to go to the store and have it replaced nothing. He told me that he was going to use my he had my receipt I have my receipt too to show that that's what I ordered and that's what I wanted and that's what I got. It was the worst customer service I have ever experienced. As a lifetime restaurant worker I cannot believe the conditions of that store. Not only was that sandwich a problem they obviously don't know how to read and they don't know how to clean The place is filthy and I saw I saw bugs we will never go there again and we threw all other food away, then went to Taco Bell and had dinner. Still was a waste of $40 I hope he doesn't happen to you I hope you read the reviews.
Miamor
The toppings looked old and were brown. Felt a little uncomfortable from being stared at by 3 employees the whole time, but other than that, the place is very clean! Women's toilet is broken, but that's not the employees' fault. It's still usable, just not sturdy at all..
Atmosphere: 4
Food: 4
Service: 4
Tairyu Shakuhachi
I went there today, July 7, 2024. We went after church, to order two subs. When we ordered the first one which was supposed to be a tuna wrap, the person who made the wrap said that they don’t have wraps anymore. However, on the menu, it said that they were offering them. so we decided to do a flatbread instead. After making the two sandwiches I asked if they had Caesar dressing and instead of answering my question, he started pouring salt, pepper, and oregano on top of the sandwich. Which is fine. It doesn’t bother me that that was added, but it’s not what I requested. I had the hardest time understanding that he said and I think he had a difficult time understanding what I was saying to. I asked if there was soup and he said that they don’t have soup anymore because no one buys it. For some reason that doesn’t surprise me. In general, the overall food quality is to subway standard but the customer service is very poor.
The young kid and older Gentleman were so kind and made our subs just hiw we liked them. We went in at around 740 pm. We were greeted with kindness and compassion. We definitely will be back
Atmosphere: 5
Food: 5
Service: 5
Worst SUBWAY not just in our area, but out of every SUBWAY I have ever been to, and I travel all over the country...
This place is SO skimpy on the toppings that it's insulting. I gave them several chances... Never again. It's laughable what they try to pass off as a sandwich here... And on top of that they're the MOST expensive SUBWAY ever!
Just go to Burlington's SUBWAY. It's literally 6 minutes away, everything is much cheaper there and they don't screw you over.
Food: 1
Staff was not friendly or accommodating, I asked for jalapeños on the side and wanted to charge me for them? Was a hassle asking for extra veggies then gave me a bunch of attitude for asking what I want. Spent too much money for such poor service and not getting every thing on the food.
Atmosphere: 1
Food: 2
Service: 1
Two years ago I stopped here and they could not understand my order due to a language barrier.They got it all wrong. I hadn't been back since, until today. I ordered a flat bread turkey sandwich. I asked for only the flatbread to be warmed up. The employee put the turkey on it and then started to put it in the oven. After asking nicely several times to heat the bread only, he had to ask another employee in the back room for help. At that point I decided to walk out and go elsewhere. I thought giving them another chance would be a nice thing to do but it turns out it was a waste of time. Also, I noticed the lettuce and tomatoes were looking quite brown. Subway fresh? Most likely not.
Great place, clean, and comes out how you ask for it…. That’s all you can ask for.
Atmosphere: 5
Food: 5
Service: 5
Kind staff. Good subs and clean shop! I prefer this location!
Atmosphere: 5
Food: 5
Service: 5
I always enjoy visiting this Subway location in Waterford! The staff is incredibly friendly and efficient—my order is ready fast and always made exactly how I like it. The ingredients are fresh, the bread is soft and warm, and the store is kept very clean. Whether I’m grabbing a quick lunch or taking dinner home for the family, I can rely on this Subway to provide great food and service every single time!!! They combine quality, speed, and exceptional service to make each visit a delight. Highly recommended to Stop by and see for yourself the best place to go for a quick and satisfying meal!
Atmosphere: 5
Food: 5
Service: 5
I am from Philadelphia, PA (Fly Eagles Fly) but I travel for work and ended up in this small area in Waterford WI. I was feeling a little homesick so I ordered a philly cheese steak from subway online to pick up and everything went fine, my order was prepared on time and waiting for me when I arrived. When I picked the order up I was greeted with polite greetings from the foreign man and woman working inside, when I got back to my hotel room I was beside myself they called this a Sandwich and served it to a paying customer. Such a let down. 1 star.
Atmosphere: 1
Food: 1
Service: 1
Very nice people and fresh veggies
Atmosphere: 4
Food: 5
Service: 5
I have issues with the subway in twin lakes but this subway is FANTASTIC, wonderful all around.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They always make my sandwich good, and it tastes exactly how I like it. I am wishing they were one of the locations that had a gluten free bread option though!
Food: 5
Service: 5
This was the dirtiest place I have ever gotten food from and had I not ordered it online I don't even think I would have picked it up had to left it there we didn't need it we threw it away. The manager didn't offer us anything he just basically told us to blow one. The two people working there don't speak English can't make your sandwich properly and they obviously don't know how to clean and there's bugs. Don't waste your money on the subway in Waterford it is terrible terrible terrible terrible oh my God how terrible.
Atmosphere: 1
Food: 1
Service: 1
If I could give them a zero I would. I got a sub with just meat nothing on it that I ordered online that was supposed to be a garlic cheese steak. The people that work there don't speak English. They gave me the manager's number and I called him and he basically told me to stuff it because it's what I ordered and that's what was on the receipt and he had no control over what I ordered online. He made no effort whatsoever to offer me another sub or to go to the store and have it replaced nothing. He told me that he was going to use my he had my receipt I have my receipt too to show that that's what I ordered and that's what I wanted and that's what I got. It was the worst customer service I have ever experienced. As a lifetime restaurant worker I cannot believe the conditions of that store. Not only was that sandwich a problem they obviously don't know how to read and they don't know how to clean The place is filthy and I saw I saw bugs we will never go there again and we threw all other food away, then went to Taco Bell and had dinner. Still was a waste of $40 I hope he doesn't happen to you I hope you read the reviews.
The toppings looked old and were brown. Felt a little uncomfortable from being stared at by 3 employees the whole time, but other than that, the place is very clean! Women's toilet is broken, but that's not the employees' fault. It's still usable, just not sturdy at all..
Atmosphere: 4
Food: 4
Service: 4
I went there today, July 7, 2024. We went after church, to order two subs. When we ordered the first one which was supposed to be a tuna wrap, the person who made the wrap said that they don’t have wraps anymore. However, on the menu, it said that they were offering them. so we decided to do a flatbread instead. After making the two sandwiches I asked if they had Caesar dressing and instead of answering my question, he started pouring salt, pepper, and oregano on top of the sandwich. Which is fine. It doesn’t bother me that that was added, but it’s not what I requested. I had the hardest time understanding that he said and I think he had a difficult time understanding what I was saying to. I asked if there was soup and he said that they don’t have soup anymore because no one buys it. For some reason that doesn’t surprise me. In general, the overall food quality is to subway standard but the customer service is very poor.
Atmosphere: 1
Food: 5
Service: 1
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