Great spot to stop for a few drinks- love the renovated outdoor area!
Atmosphere: 5
Service: 5
Julie Holle
Love the crew
Atmosphere: 5
Food: 5
Service: 5
Richard Kingman
Like being at Sturgis. Cool.
JON RYNEARSON
Great place to ride too and during the summer Troy has bands playing. There is food truck out in the parking lot. The patrons are great The bartenders are great Should stop in and check out Highly recommend
Matt Meyer
Good place but ATM didn't like me no money lol that's fine I will be back!
angela strain
Don't know about the food. Looks like there might be a food truck but they where closed when we got there.
Atmosphere: 4
Food: 2
Service: 5
Kaitlyn Svinning
I visited The Crazy Train on Saturday, Aug. 23rd after standing up in my best friend’s wedding. Our arrival wasn’t a surprise — the venue was notified ahead of time that the wedding party and guests would be coming. The bride had been so excited to celebrate here after a mutual had recommended the establishment. Everything leading up to this night seemed perfectly arranged, including shuttles to and from the bar.
Instead, one female bartender wearing a dog collar (no exaggeration) destroyed the entire night. Guests were denied service, or worse, paid for drinks only to have them snatched back without a refund. Are we really supposed to believe an “experienced” bartender can’t tell the difference between a valid government-issued ID and a fake one? And this after being told we were coming? Unacceptable.
Unprofessionalism aside, what crossed the line was when the bride herself tried to deescalate — only to be mocked and insulted. The bartender told her and in front of other patrons that she “hoped the bride would have the worst sex of her life” and that she was “a prime candidate for divorce.” On her wedding night.
As someone who works in a customer-facing role, I am appalled. Hospitality should never look like this.
To The Crazy Train, I have one suggestion: take your dog back to the kennel. She wasn’t just barking — she clearly has rabies too.
Service: 1
Robert Marois
I am a disabled combat veteran who has traveled extensively across this country and the world, and I have never experienced such unprofessional behavior at an establishment.
I attended this venue as a guest for a friend’s wedding. Our night had been absolutely wonderful until we arrived here with a party of about 50 people. Several guests were denied entry because they had out-of-state IDs — despite the fact that these were real, valid IDs that had gotten them through TSA without issue.
After what seemed like a resolution, staff members then went so far as to take drinks back from guests who were clearly over 21 and had already been served. Things only escalated when one employee berated the bride with an appallingly vulgar comment, wishing her a terrible wedding night in explicit sexual terms.
To make matters worse, after the wedding party left, this same staff member followed us outside, glaring at the group and creating an intimidating, uncomfortable atmosphere.
This behavior was not only unprofessional, but deeply disrespectful and entirely unacceptable — especially on what should have been a joyful, once-in-a-lifetime occasion. I would strongly caution others before considering this establishment.
We went to Crazy Train as the spot for my friend’s wedding after-party, expecting a celebratory and welcoming environment. Unfortunately, our experience was the opposite. The staff was unexpectedly rude to multiple guests, including the bride herself, which was especially disappointing on such an important night.
Several people were denied drinks without any clear explanation, and interactions over IDs were handled with unnecessary attitude and sarcasm. Instead of creating a friendly atmosphere, the staff made the group feel uncomfortable and unwelcome.
A wedding after-party should be a time of joy and hospitality, but Crazy Train fell far short of even basic expectations. I would not recommend this venue for groups or special occasions.
Service: 1
Olivia Polony
Bar staff is hostile. The only positive review from last night is from the bartender herself. You know it’s bad when they know to check their Google Reviews the next day.
Atmosphere: 1
Food: 1
Service: 1
Sara L. Comstock
Best bar in Waterford! The owner and the staff are absolutely fantastic. It's such a cozy and welcoming place where everyone is treated with kindness and respect. You really feel at home here!
Atmosphere: 5
Food: 5
Service: 5
Sarah Wright
Wow, where do I even start. Last night, after one of the most amazing weddings I have ever attended, a group of us came on the shuttle to crazy train for what we thought would be a great end cap to a wonderful evening. The experience could not have been more opposite. I have never been treated so terribly in my life, and I’m from Wisconsin. My friends from out of state were treated like garbage, and my friends of color were treated even worse. The staff were contentious and hostile. If you didn’t want to serve people from out of town why did you agree to host a wedding after party? The bartender acted like we were insane to even show up in the first place? We literally took a shuttle with the bars name on it, how could our arrival be such a surprise? I am proud to be from Wisconsin, and I couldn’t have been more embarrassed. Our state prides itself on the warmth of its residents and the generous and kind hospitality offered at our local bars. Every step of the way I felt as if the bartenders were purposely trying to make our night as horrible as they could. My amazing friend Olivia left crying in her wedding dress because of the deplorable comments from the bartender. I don’t care how much you hate people that don’t look like you, if you are in hospitality the last thing you do is personally attack a guest on her wedding night. To comment on their personal sex life? To say you hope their marriage ends soon and that they are miserable the rest of their lives? How incredibly rude and unprofessional. If you hate people that much you are in the wrong industry. I’m still so shocked at the behavior. Truly, avoid this bar at all costs unless you actually enjoy being assaulted and treated like less than dirt. Shame on you. Also, I highly suggest the bartenders take a class on correctly IDing guests, seeing as how they couldn’t comprehend a license from any other state, nor did they understand what a passport is. A Canadian passport isn’t a valid ID? What!?
Atmosphere: 1
Service: 1
Connor Petit
Visited this establishment with friends from out of state and country, and it was one of the most uncomfortable bar experiences I have ever had. The baseball-cap-wearing bartender flat out refused to serve adults with valid, legal federal IDs with no explanation given. Instead, she spoke with an attitude that reeked of racism and xenophobia. If you are not white or from around here, do not bother coming.
To make matters worse, on a bride’s wedding night, this bartender not only denied her drinks but went out of her way to insult her. Absolutely disgusting behavior. After we left, we sat across the parking lot waiting for our ride, only to watch the bartender step outside to smoke, glare, and sneer at us like we were not even welcome in the same town.
We came with good intentions and had a preplanned celebration, but the staff ruined the night with their hostility and unprofessionalism. Bars are supposed to be places of hospitality and community, and this one is the exact opposite. Save yourself the disappointment and find literally any other place in Wisconsin to spend your time and money.
Joe's favorite Five Star Dive Bar.
Atmosphere: 5
Service: 5
Great spot to stop for a few drinks- love the renovated outdoor area!
Atmosphere: 5
Service: 5
Love the crew
Atmosphere: 5
Food: 5
Service: 5
Like being at Sturgis. Cool.
Great place to ride too and during the summer Troy has bands playing.
There is food truck out in the parking lot.
The patrons are great
The bartenders are great
Should stop in and check out
Highly recommend
Good place but ATM didn't like me no money lol that's fine I will be back!
Don't know about the food. Looks like there might be a food truck but they where closed when we got there.
Atmosphere: 4
Food: 2
Service: 5
I visited The Crazy Train on Saturday, Aug. 23rd after standing up in my best friend’s wedding. Our arrival wasn’t a surprise — the venue was notified ahead of time that the wedding party and guests would be coming. The bride had been so excited to celebrate here after a mutual had recommended the establishment. Everything leading up to this night seemed perfectly arranged, including shuttles to and from the bar.
Instead, one female bartender wearing a dog collar (no exaggeration) destroyed the entire night. Guests were denied service, or worse, paid for drinks only to have them snatched back without a refund. Are we really supposed to believe an “experienced” bartender can’t tell the difference between a valid government-issued ID and a fake one? And this after being told we were coming? Unacceptable.
Unprofessionalism aside, what crossed the line was when the bride herself tried to deescalate — only to be mocked and insulted. The bartender told her and in front of other patrons that she “hoped the bride would have the worst sex of her life” and that she was “a prime candidate for divorce.” On her wedding night.
As someone who works in a customer-facing role, I am appalled. Hospitality should never look like this.
To The Crazy Train, I have one suggestion: take your dog back to the kennel. She wasn’t just barking — she clearly has rabies too.
Service: 1
I am a disabled combat veteran who has traveled extensively across this country and the world, and I have never experienced such unprofessional behavior at an establishment.
I attended this venue as a guest for a friend’s wedding. Our night had been absolutely wonderful until we arrived here with a party of about 50 people. Several guests were denied entry because they had out-of-state IDs — despite the fact that these were real, valid IDs that had gotten them through TSA without issue.
After what seemed like a resolution, staff members then went so far as to take drinks back from guests who were clearly over 21 and had already been served. Things only escalated when one employee berated the bride with an appallingly vulgar comment, wishing her a terrible wedding night in explicit sexual terms.
To make matters worse, after the wedding party left, this same staff member followed us outside, glaring at the group and creating an intimidating, uncomfortable atmosphere.
This behavior was not only unprofessional, but deeply disrespectful and entirely unacceptable — especially on what should have been a joyful, once-in-a-lifetime occasion. I would strongly caution others before considering this establishment.
Atmosphere: 1
Service: 1
Mean bartender
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
We went to Crazy Train as the spot for my friend’s wedding after-party, expecting a celebratory and welcoming environment. Unfortunately, our experience was the opposite. The staff was unexpectedly rude to multiple guests, including the bride herself, which was especially disappointing on such an important night.
Several people were denied drinks without any clear explanation, and interactions over IDs were handled with unnecessary attitude and sarcasm. Instead of creating a friendly atmosphere, the staff made the group feel uncomfortable and unwelcome.
A wedding after-party should be a time of joy and hospitality, but Crazy Train fell far short of even basic expectations. I would not recommend this venue for groups or special occasions.
Service: 1
Bar staff is hostile. The only positive review from last night is from the bartender herself. You know it’s bad when they know to check their Google Reviews the next day.
Atmosphere: 1
Food: 1
Service: 1
Best bar in Waterford! The owner and the staff are absolutely fantastic. It's such a cozy and welcoming place where everyone is treated with kindness and respect. You really feel at home here!
Atmosphere: 5
Food: 5
Service: 5
Wow, where do I even start. Last night, after one of the most amazing weddings I have ever attended, a group of us came on the shuttle to crazy train for what we thought would be a great end cap to a wonderful evening. The experience could not have been more opposite. I have never been treated so terribly in my life, and I’m from Wisconsin. My friends from out of state were treated like garbage, and my friends of color were treated even worse. The staff were contentious and hostile. If you didn’t want to serve people from out of town why did you agree to host a wedding after party? The bartender acted like we were insane to even show up in the first place? We literally took a shuttle with the bars name on it, how could our arrival be such a surprise? I am proud to be from Wisconsin, and I couldn’t have been more embarrassed. Our state prides itself on the warmth of its residents and the generous and kind hospitality offered at our local bars. Every step of the way I felt as if the bartenders were purposely trying to make our night as horrible as they could. My amazing friend Olivia left crying in her wedding dress because of the deplorable comments from the bartender. I don’t care how much you hate people that don’t look like you, if you are in hospitality the last thing you do is personally attack a guest on her wedding night. To comment on their personal sex life? To say you hope their marriage ends soon and that they are miserable the rest of their lives? How incredibly rude and unprofessional. If you hate people that much you are in the wrong industry. I’m still so shocked at the behavior. Truly, avoid this bar at all costs unless you actually enjoy being assaulted and treated like less than dirt. Shame on you. Also, I highly suggest the bartenders take a class on correctly IDing guests, seeing as how they couldn’t comprehend a license from any other state, nor did they understand what a passport is. A Canadian passport isn’t a valid ID? What!?
Atmosphere: 1
Service: 1
Visited this establishment with friends from out of state and country, and it was one of the most uncomfortable bar experiences I have ever had. The baseball-cap-wearing bartender flat out refused to serve adults with valid, legal federal IDs with no explanation given. Instead, she spoke with an attitude that reeked of racism and xenophobia. If you are not white or from around here, do not bother coming.
To make matters worse, on a bride’s wedding night, this bartender not only denied her drinks but went out of her way to insult her. Absolutely disgusting behavior. After we left, we sat across the parking lot waiting for our ride, only to watch the bartender step outside to smoke, glare, and sneer at us like we were not even welcome in the same town.
We came with good intentions and had a preplanned celebration, but the staff ruined the night with their hostility and unprofessionalism. Bars are supposed to be places of hospitality and community, and this one is the exact opposite. Save yourself the disappointment and find literally any other place in Wisconsin to spend your time and money.
Atmosphere: 2
Service: 1
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