we usually love this place but today when we ordered.... I asked for no breading on both of our entrees and they were both Breaded and undercooked, soggy and mushy, when I called in my order they said they would do no breading on our chicken entrees but it would cost extra which I said was fine. so I paid extra for undercooked Breaded chicken. also missing a fried rice with one of the entrees that we ordered. and to top it off 3 of the 4 fortune cookies had no fortune inside. we will not be returning to bamboo kitchen for food ever again.
Food: 1
Service: 2
River Song
Most of the food is great, but they changed the spring and egg rolls at some point. If they go back to the other recipe or get a new one, I will change it to a 5 star on the food. Only problem with the service is that it takes about an hour to deliver the food, but it isn't a problem if you plan ahead.
Atmosphere: 5
Food: 4
Service: 5
Krispyn cream beans
It was really good the owner Is also really nice
Atmosphere: 5
Food: 5
Service: 5
Kim Farley
This my go to place for Asian in Watertown. I appreciate what the owners have done to keep going through Covid. It's not a place to eat in (although you can) but I always just take out. Great hot and sour soup and egg rolls. Chicken Lo Mein is great. Love the chicken sticks. The portions are so generous that I always get 2 meals out of an order.
Atmosphere: 1
Food: 4
Service: 5
Sabreena Esposito
Was not impressed. The food seemed old. Was not good at all. Will not return there. Not a very friendly staff. I will take my money elsewhere
Atmosphere: 2
Food: 2
Service: 2
Cynthia Scott
I use to come here once a week 3 years ago and the food was fantastic but, today I ordered what I always order and the quality unfortunately went down hill. The vegetable lo mein isn't bad but the spring rolls are terrible. The crust is way to thick and they taste store bought and not the good kind. I also bought some crab rangoon and it's just cream cheese no crab at all. The people are nice and the atmosphere not bad but unfortunately the food I use to love no longer exists at bamboo kitchen.
Atmosphere: 3
Food: 1
Service: 4
Keellian Knieff
Best food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef or Shrimp with Broccoli
Cassandra McDaniels
I ended up getting delivery from here hadn’t got any food here in awhile due to all of the messed up orders I’ve received the sweet and sour chicken was soggy you’d think I’d ask for sauce to be put on it and the rice was crunchy not to mention the delivery driver being completely rude this isn’t the 1st time he’s been a jerk either he always beats on my door like an idiot one time he made the comment ” oh you must’ve was scared to open the door thinking, I was the police” I’m over the bamboo kitchen now I won’t be eating from here again
The sweet and sour chicken came with no vegetables. None, no onion nothing, just mushy deep fried chicken. Coconut shrimp used to be good. Batter has changed and was doughy. No veggies with it either and it has always come with broccoli. No crab flavor in the crab rangoon. Food is terrible. They were average a best, now just slop.
Atmosphere: 1
Food: 1
Service: 1
lecaroline #HTD
Driver was pretty rude. When I placed the order the restaurant never asked me whether cash or card on the phone like any other delivery in this area. Also, they told me 30 mins, showed up in 10. Normally that isn’t an issue it’s just that the driver was insanely rude and gave me a phone call guilt trip for making him wait by a couple mins. I tipped him well for his 3-4 min wait (considering I’m less than half a mile away) and his attitude still didn’t improve. He made a comment of “I hope you learned your lesson” and (You’re on an annoyance scale of 4/10) with an obvious irritated tone after I gave him a $10 tip. Food is a 5 or 6. There’s a better Chinese restaurant in town flavor wise and definitely more respectful employees. Can’t fault the restaurant but the driver with the grey long hair shouldn’t be in the service industry, his attitude stinks. I’ve been a customer here for years but probably never again. I was a doordash driver for years and never treated anyone with this level of unprofessionalism.
Atmosphere: 1
Food: 3
Service: 1
Itamar emilio
Very good service and everything, food is very good also.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef or Shrimp with Broccoli, Chicken Lo Mein
I wasn't a fan of the fried rice or the Kung pao chicken. I've had better before.
Atmosphere: 3
Food: 3
Service: 5
Great place for freshly made dishes.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Spring Roll, Crab Rangoon, Pork Egg Roll, Sweet & Sour Chicken
we usually love this place but today when we ordered.... I asked for no breading on both of our entrees and they were both Breaded and undercooked, soggy and mushy, when I called in my order they said they would do no breading on our chicken entrees but it would cost extra which I said was fine. so I paid extra for undercooked Breaded chicken. also missing a fried rice with one of the entrees that we ordered. and to top it off 3 of the 4 fortune cookies had no fortune inside. we will not be returning to bamboo kitchen for food ever again.
Food: 1
Service: 2
Most of the food is great, but they changed the spring and egg rolls at some point. If they go back to the other recipe or get a new one, I will change it to a 5 star on the food. Only problem with the service is that it takes about an hour to deliver the food, but it isn't a problem if you plan ahead.
Atmosphere: 5
Food: 4
Service: 5
It was really good the owner Is also really nice
Atmosphere: 5
Food: 5
Service: 5
This my go to place for Asian in Watertown. I appreciate what the owners have done to keep going through Covid. It's not a place to eat in (although you can) but I always just take out. Great hot and sour soup and egg rolls. Chicken Lo Mein is great. Love the chicken sticks. The portions are so generous that I always get 2 meals out of an order.
Atmosphere: 1
Food: 4
Service: 5
Was not impressed. The food seemed old. Was not good at all. Will not return there. Not a very friendly staff. I will take my money elsewhere
Atmosphere: 2
Food: 2
Service: 2
I use to come here once a week 3 years ago and the food was fantastic but, today I ordered what I always order and the quality unfortunately went down hill. The vegetable lo mein isn't bad but the spring rolls are terrible. The crust is way to thick and they taste store bought and not the good kind. I also bought some crab rangoon and it's just cream cheese no crab at all. The people are nice and the atmosphere not bad but unfortunately the food I use to love no longer exists at bamboo kitchen.
Atmosphere: 3
Food: 1
Service: 4
Best food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef or Shrimp with Broccoli
I ended up getting delivery from here hadn’t got any food here in awhile due to all of the messed up orders I’ve received the sweet and sour chicken was soggy you’d think I’d ask for sauce to be put on it and the rice was crunchy not to mention the delivery driver being completely rude this isn’t the 1st time he’s been a jerk either he always beats on my door like an idiot one time he made the comment ” oh you must’ve was scared to open the door thinking, I was the police” I’m over the bamboo kitchen now I won’t be eating from here again
Atmosphere: 1
Recommended dishes: Sweet & Sour Chicken
Restaurantji Recommends
The sweet and sour chicken came with no vegetables. None, no onion nothing, just mushy deep fried chicken. Coconut shrimp used to be good. Batter has changed and was doughy. No veggies with it either and it has always come with broccoli. No crab flavor in the crab rangoon. Food is terrible. They were average a best, now just slop.
Atmosphere: 1
Food: 1
Service: 1
Driver was pretty rude. When I placed the order the restaurant never asked me whether cash or card on the phone like any other delivery in this area. Also, they told me 30 mins, showed up in 10. Normally that isn’t an issue it’s just that the driver was insanely rude and gave me a phone call guilt trip for making him wait by a couple mins. I tipped him well for his 3-4 min wait (considering I’m less than half a mile away) and his attitude still didn’t improve. He made a comment of “I hope you learned your lesson” and (You’re on an annoyance scale of 4/10) with an obvious irritated tone after I gave him a $10 tip. Food is a 5 or 6. There’s a better Chinese restaurant in town flavor wise and definitely more respectful employees. Can’t fault the restaurant but the driver with the grey long hair shouldn’t be in the service industry, his attitude stinks. I’ve been a customer here for years but probably never again. I was a doordash driver for years and never treated anyone with this level of unprofessionalism.
Atmosphere: 1
Food: 3
Service: 1
Very good service and everything, food is very good also.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef or Shrimp with Broccoli, Chicken Lo Mein
Very good food and clean!
Got take out.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Shrimp with Vegetable
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