We live very close and have tried this place at least 8 times now. The food has gotten so much better since they opened, but the service is TERRIBLE almost every single time. Our server from the last few visits, who also informed us that she’s the manager, needs some serious training. On multiple occasions we have sat with empty drinks, waited with closed menus for 10 or more minutes for her to come back and take our order, gotten up to find her to get our check/boxes, etc. Multiple times now we’ve attempted to order a Pepsi or orange juice only to hear “I don’t know if we have that” with no offer to go and check. We’ve tried again and again to come back because the food is decent, but even take-out orders with her have been disastrous (one took over an hour to get 2 apps and a kids meal and then another 20 minutes because she couldn’t figure out the appropriate change to give back, another time I was told the kitchen was closed at 8:40 on a Friday night). Today was our last attempt and we walked out after sitting there waiting for her to return to take our order in an almost empty restaurant.
Atmosphere: 3
Food: 4
Service: 1
Xander Sosa
Two stars only because the waitress was very nice and the service was fast. I asked for a glass of Pinot Grigio but couldn't have it because the other server wasn't there? My husband got the Cuban. It was served on regular sliced bread which is weird. It has sweet pickles and the meat tasted spoiled. I got the chicken parm sandwich which was ok but I could taste the fake garlic butter that was used to season it. I ordered ranch to go with my fries. It looked more like mayo and tasted spoiled as well. Over all not good.
Lindsay Johnson
When we first arrived we were greeted at the door and seated. It was about 3pm and we were one of 3 tables. The waitress must have been new, but she was trying very hard. It took a little bit for our drinks (beer) , but we were not in a hurry. We ordered a burger and a patty melt… both were very good. Cooked perfect.
Atmosphere: 4
Food: 5
Service: 4
Brad Thompson
Very good burger with cheese, bacon, lettuce, tomato and a great chipotle sauce. the sweet potato fries were also very good - had a nice crisp to them. $13.99. it did take quite a while for our order to come out. Place was very clean, simple, and tasteful atmosphere.
Atmosphere: 4
Food: 5
Service: 3
ashlee Maldonado
I stopped in recently and had the delicious Cuban sandwich. Great timely service, sally is the best server!!!
Atmosphere: 5
Food: 5
Service: 5
Rhonda Volz
Excellent service for our party of 28 softball players and family. Food was fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Craig Frank
Let's just say, "underwhelming" would be an improvement. Took more than an hour longer than was told to get our food. To our surprise, when we got home a whopping 1.6 miles away, the food was already nearly completely cold, which begs me to ask how long it was sitting under a heat lamp. The fish and potato pancakes were nothing to write home about. Pancakes were oozing grease like a sieve and no amount of applesauce or syrup could cover up the burnt taste. The fish was run of the mill, nothing special, just a typical beer battered filet. Very disappointed is an understatement. I can't comment on the atmosphere, as this was obviously a take out order. Add this to the ever growing list of sub par eateries in town.
Arrived at 11am. One other diner was there. Waitress very slow. Waited over 45 minutes for food. Pancakes were tough like they were sitting around. Barely any strawberries and whip cream on them. Veggie omelet was so greasy inside. Toast was not toasted, soggy not at all crispy. Hashbrowns had a very weird taste/smell. Canadian bacon had same taste/smell. Hollandaise sauce swimming in butter on top. Breakfast should be the easiest meal to make. Don't waste your time or money going here.
I
Atmosphere: 3
Food: 1
Service: 1
C C
Great atmosphere and Sally is amazing! We had gin & tonics, cheese curds as an appetizer and dinner! Three flavors of cheese curds! Try the garlic & pickle flavors! Our service and food was quick and could not have been better. This is a hidden gem in Watertown and this restaurant should be full every night! Really great food and so reasonably priced! If you haven’t eaten here, you’re missing out! CC-from Madison.
Atmosphere: 5
Food: 5
Service: 5
Bonnie Kay Smith-Hertel
We enjoyed dinner on Wednesday night. Food was very good and service was great. We will be back.
Burgers were very tough
Food: 1
Great service and the cod dinner was amazing.
Atmosphere: 5
Food: 5
Service: 5
Amazing place. Great food
Atmosphere: 5
Food: 5
Service: 5
We live very close and have tried this place at least 8 times now. The food has gotten so much better since they opened, but the service is TERRIBLE almost every single time. Our server from the last few visits, who also informed us that she’s the manager, needs some serious training. On multiple occasions we have sat with empty drinks, waited with closed menus for 10 or more minutes for her to come back and take our order, gotten up to find her to get our check/boxes, etc. Multiple times now we’ve attempted to order a Pepsi or orange juice only to hear “I don’t know if we have that” with no offer to go and check. We’ve tried again and again to come back because the food is decent, but even take-out orders with her have been disastrous (one took over an hour to get 2 apps and a kids meal and then another 20 minutes because she couldn’t figure out the appropriate change to give back, another time I was told the kitchen was closed at 8:40 on a Friday night). Today was our last attempt and we walked out after sitting there waiting for her to return to take our order in an almost empty restaurant.
Atmosphere: 3
Food: 4
Service: 1
Two stars only because the waitress was very nice and the service was fast. I asked for a glass of Pinot Grigio but couldn't have it because the other server wasn't there? My husband got the Cuban. It was served on regular sliced bread which is weird. It has sweet pickles and the meat tasted spoiled. I got the chicken parm sandwich which was ok but I could taste the fake garlic butter that was used to season it. I ordered ranch to go with my fries. It looked more like mayo and tasted spoiled as well. Over all not good.
When we first arrived we were greeted at the door and seated. It was about 3pm and we were one of 3 tables.
The waitress must have been new, but she was trying very hard. It took a little bit for our drinks (beer) , but we were not in a hurry.
We ordered a burger and a patty melt… both were very good. Cooked perfect.
Atmosphere: 4
Food: 5
Service: 4
Very good burger with cheese, bacon, lettuce, tomato and a great chipotle sauce. the sweet potato fries were also very good - had a nice crisp to them. $13.99. it did take quite a while for our order to come out. Place was very clean, simple, and tasteful atmosphere.
Atmosphere: 4
Food: 5
Service: 3
I stopped in recently and had the delicious Cuban sandwich. Great timely service, sally is the best server!!!
Atmosphere: 5
Food: 5
Service: 5
Excellent service for our party of 28 softball players and family. Food was fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Let's just say, "underwhelming" would be an improvement. Took more than an hour longer than was told to get our food. To our surprise, when we got home a whopping 1.6 miles away, the food was already nearly completely cold, which begs me to ask how long it was sitting under a heat lamp. The fish and potato pancakes were nothing to write home about. Pancakes were oozing grease like a sieve and no amount of applesauce or syrup could cover up the burnt taste. The fish was run of the mill, nothing special, just a typical beer battered filet. Very disappointed is an understatement. I can't comment on the atmosphere, as this was obviously a take out order. Add this to the ever growing list of sub par eateries in town.
Food: 1
Service: 1
Restaurantji Recommends
Arrived at 11am. One other diner was there. Waitress very slow. Waited over 45 minutes for food. Pancakes were tough like they were sitting around. Barely any strawberries and whip cream on them. Veggie omelet was so greasy inside. Toast was not toasted, soggy not at all crispy. Hashbrowns had a very weird taste/smell. Canadian bacon had same taste/smell. Hollandaise sauce swimming in butter on top. Breakfast should be the easiest meal to make. Don't waste your time or money going here.
I
Atmosphere: 3
Food: 1
Service: 1
Great atmosphere and Sally is amazing! We had gin & tonics, cheese curds as an appetizer and dinner! Three flavors of cheese curds! Try the garlic & pickle flavors! Our service and food was quick and could not have been better. This is a hidden gem in Watertown and this restaurant should be full every night! Really great food and so reasonably priced! If you haven’t eaten here, you’re missing out! CC-from Madison.
Atmosphere: 5
Food: 5
Service: 5
We enjoyed dinner on Wednesday night. Food was very good and service was great. We will be back.
Great food and service Thank you princess
Really good food! Love the fish fry 🐟
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