Jimmy John's
1345 Water Wheel Dr, Waunakee
(608) 927-0044
Recent Reviews
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Gas bro. This is my go to place if I'm hungry but don't want greasy food. Probably still not good for you.
Atmosphere: 5
Food: 5
Service: 5
Order a garg from this location, always toasted. Got told today they aren't allowed to toast a garg... guess I'll be finding a new place to get a decent sub.
Atmosphere: 2
Food: 3
Service: 1
Always fast, fresh, and friendly at Jimmy John’s! The sandwiches are delicious, the service is quick, and the team works hard to keep everything running smoothly. Extra shoutout to my daughter, who works there on weekends — proud of the great job she and her coworkers do!
Atmosphere: 5
Food: 5
Service: 5
Not sure it’s necessary for the workers to be blasting heavy metal music while I’m eating with my family to the point where it’s difficult to even speak to them across the table.
Atmosphere: 1
Food: 4
Service: 3
$9.91 for this lol cmon guys
Like make it right don’t just shove crap anywhere
Atmosphere: 1
Food: 1
Service: 1
DO NOT ORDER DELIVERY! I’ve waited long wait times before and stupidly ordered delivery tonight at 6:08pm. I was alerted that Jimmy John’s set up a delivery to my address through Uber Eats. I did NOT order through Uber Eats. I ordered through the JJ app. At 6:25pm the text update from Uber said the order was picked up but it had another delivery before mine. Estimated delivery time was 6:45. At 6:47 the uber link said it was delivered. IT WAS NEVER DELIVERED. I called the driver, he answered and hung up on me, then refused my calls after the first one. I called JJ and they refused to refund my money or do anything about it. They just told us to call Uber Eats. Absolutely unacceptable on everyone’s part. We never received our $40 order. HORRIBLE customer service.
Atmosphere: 1
Food: 1
Service: 1
Jimmy johnathans, friendly workers.
Atmosphere: 5
Food: 5
Service: 5
This literally was the best Jimmy John's I've been to in a loooong time!! The staff was excellent and the product was super!! You could tell that the ingredients were fresh in the sandwich. Will be making this my preferred store from now on!
Atmosphere: 5
Food: 5
Service: 5
Hate that you have to ask for napkins and get up-charged for cheese. Also, according to the employees, the "machine" asks for tips. Why can't we get back to only tipping if someone provides you seated service?
This is the 3rd time i have been here and order was not correct. Please work on listening skills. I dont enjoy having to drive back to get what i ordered.
Food: 2
Service: 2
Restaurantji Recommends
Always a great spot to go when I’m craving a yummy sub! I usually get takeout, but they seem to have a pretty clean store and good staff. Sandwiches are always top-notch.
Atmosphere: 5
Food: 5
Service: 5
Went there during a bad storm and it was the only place that was actually open. A great place and the workers there were super nice best service and great food
Atmosphere: 5
Food: 5
Service: 5
Don’t order delivery from here! This location had no idea how to own the food chains branding. They are never freaky fast! Every time I have ordered delivery it’s like 40+ minutes. Waunakee is a small community and it’s mind blowing how they take this long! I don’t often leave reviews, but this location is AWFUL!! Don’t order delivery, and probably best to just avoid all together. The teenagers working there are also clearly spoiled and privileged with no idea how to behave in the real world or provide good customer service.
Atmosphere: 2
Food: 3
Service: 1
I had a great experience at this store the other night and wanted to leave a review telling people about it. I made a fairly large order of sandwiches and received a phone call that they had run out of bread but that they were making some more. Thing is I know they could have just cancelled my order and moved on with the night but instead went above and beyond by giving me a call and asking me how I wanted to handle the order. I decided to wait for the bread and was very glad I did seeing as these were the best Jimmy john's sandwiches I've ever had. So thank you to the young man that went out of his way to make sure I got my dinner and I highly recommend this Jimmy john's!!
Food: 5
Service: 5
Freaky Slow should be their motto. I’m currently writing this as I sit here. I ordered online roughly 30 minutes ago for pickup, and three people have come in and left with their orders since I’ve been sitting here. Three cars in the drive thru apparently constitutes “busy”…
Atmosphere: 4
Food: 4
Service: 2
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