Dunkin'
103 Gateway Dr, Waupun
(920) 260-1620
Recent Reviews
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Ordered an iced macchiato and it was ICE and milk. I had asked for 2% but was told they only had whole milk. My drink is Carmel milk with ice to the top. Very small selection of donuts. If you want a straight coffee or long john this place can do it but so can Quik Trip.
Atmosphere: 5
Food: 1
Service: 3
This place is absolutely awful. The general manager Julie is rude and inappropriate, treating customers with disrespect. They embarrassed a poor girl yelling at her in front of the entire store and the other girls working behind the counter were laughing at her. Do not come here.
Atmosphere: 1
Food: 3
Service: 1
We went through the drive-thru the server was efficient and the food was good the coffee was excellent
Food: 4
Service: 4
This one is always busy. They typically do a very good job at moving through the drive through line pretty quickly. Today we went inside and it was pretty quick. The drinks are always wonderful and the food is good.
Atmosphere: 5
Food: 5
Service: 4
Munchkins are stale. I was the first customer of the day. This was the second time. A doughnut shop should have fresh no matter what type on doughnut.
Food: 2
I go here every thurday as a little treat I love thr drive through workers they are so nice my coffee was great but when I got down the road and decided to eat my avocado toast I noticed the taste was really off and looked at the bottom and its completely black . I didnt have enough time to turn back around before work.
Atmosphere: 5
Food: 3
Service: 5
They do not greet you when you walk in. It’s not a very friendly atmosphere. I would never recommend this Dunkin’ I came in for a DoorDash waited nine minutes without anyone saying anything to me not a hello how can I help you? Nothing very rude and not a very good atmosphere plain and simple if I could, I’d give him a zero star.
Atmosphere: 1
Food: 2
Service: 1
I love dunkin donuts a lot. The place is nice and clean inside. The people are cool. The food is good as well and the drinks are pretty well made
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Strawberry, Sausage Egg and Cheese Croissant
This location seriously needs experience individuals and not just teenagers especially on weekends. Received cold, uncooked food and waited over 15 minutes on a mobile order.
Atmosphere: 1
Food: 1
Service: 1
Selection of donuts continues to decrease over the years. One staff in the kitchen and two working the window meant I had to wait at the counter. Coffee is still awesome.
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
Upon our entry into the facility, we were not acknowledged. No one would even make eye contact with us. After 9 minutes of waiting at the counter, one employee finally told me they’d be with me soon.
I could see 3 people working the drive thru only. One of those 3, decided it was necessary to take out a small bag of trash and grab herself a drink.
After another 3 minutes, we were finally waited on by the employee that took out trash. Her reluctance to wait on us was very obvious.
We asked for a XLG hot black coffee and a large iced black. The employee seemed to struggle with what an iced black coffee was and I had to point to the tap and repeat the order 3 times. She walked away
after taking our order and had another person fill it. The hot coffee was poured incorrectly. Paid for a XLG and got a L. She did correct the mistake. However, the coffee was given to us out of an airport and therefore cold.
I say all this to let you know that once Kwik Trip opens around the corner from you, I will no longer get my coffee from your location . I can get fresh bean to cup coffee that is hot and I can get snacks and most importantly, I get great customer service.
Do better.
Atmosphere: 1
Food: 1
Service: 1
This dunkin is a joke. Ever since management switched over, the service has been awful and this is the 3rd time i have recieved stale food. Girl at the window was very rude as well. It's sad to see a usually amazing place go so downhill.
Food: 1
Service: 1
We waited over 5 minutes after ordering 1 single donut.
Just grab the donut, it takes literally 5 seconds.
Service: 1
Customer service was absolutely horrible, very short with you & very rude. They messed up my whole order I didn't even think that was possible with avocado toast but they burnt the shit out of it & just slapped it on there & burned the bacon.
Atmosphere: 1
Food: 1
Service: 1
Devin did an amazing job from service to food everything was perfect
Atmosphere: 5
Food: 5
Service: 5
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