McDonald's
932 E Main St, Waupun
(920) 324-4937
Recent Reviews
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Drive-through can be a little slow, but employees are always polite
Atmosphere: 5
Food: 4
Service: 5
Incident from today 1/16/26: Horrible customer service. Ordered breakfast through their app and it let me. When my significant other got there, they said we need to cancel the order because it didn't go through. He was told it was because the phone wasn't physically there. I've ordered on my phone before and had no issues with him grabbing it. Then they said they were cleaning up breakfast and couldn't reorder it. We were told breakfast now ends at 10 am and that was a new thing since last week. Tell me why the app allowed me to order and charge me then? Went inside and they said the order cancelled itself. It took the money with the transaction pending so I hope it refunds too. The person was very rude and my significant other said he saw someone nodding in and out by the fryers like they were on something. Nothing but problems now. Never used to be like this. I'd happily drive to Fond Du Lac or Beaver Dam just avoid this place. Train your employees how to treat customers please!!!
Atmosphere: 1
Food: 1
Service: 1
It's about every time we go I get two ice teas one unsweetened and the other sweetened and I get home and either they are both sweet or unsweet, and the people in the drive through are pretty rude most of the time. 😔
Atmosphere: 2
Food: 4
Service: 1
I got a regular cheeseburger and they used some form of LIQUID cheese. You couldn't taste it at all and it was awful. Will not stop at that McDonald's again!
Atmosphere: 4
Food: 2
Service: 2
I don't think they ever get our order correct.
How hard is it to put closed on the site
One of the most dirty franchise restaurants I've ever eaten in. And I'm local.
It's McDonald's.
Good for what it is.
Atmosphere: 4
Food: 4
Service: 4
Ordered off of kiosk which didn't print my receipt so I got the wrong order.did get the food I was missing. Place was very dirty.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They got rid of the cold foam on the sprite berry drink. We found out right after we paid for it which was very disappointing. The drink is now ruined and doesn't taste the same now that the foam is gone. I will never order it again.
Atmosphere: 4
Food: 2
Service: 3
The service was fast and friendly. All of the food was hot one fresh. I had a great experience.
Atmosphere: 5
Food: 5
Service: 5
This McDonald’s was always so good but the last few months the frying oil is old and nasty and the food has been terrible. Really wish they would pay attention to this. Should be changed frequently.
Atmosphere: 5
Food: 1
Service: 5
Love their big breakfast with cakes!
Atmosphere: 5
Food: 5
Service: 5
NEVER AGAIN!! Fries were cold and over cooked (that or the oil is old). Sweet tea tasted old and burger was dry. While waiting in line for hot fries, some toothless employee bit my head off because I asked for fresh fries. I will never eat McDonald’s again. EVER.
Atmosphere: 1
Food: 1
Service: 1
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