OREO S'mores Ice Cream: Baskin-Robbins was conceived in 1945 by ice cream lovers Burt Baskin and Irv Robbins. Being bored by their competitor's mundane options of vanilla, chocolate, and strawberry, they vowed to offer 31 unique flavors. Since then, Baskin-Robbins has introduced 1,400 flavors, offering the perfect flavor for everyone and every occasion. The aim of this summertime flavor is to take the consumer on a journey back to nostalgic campfire memories, where the air was filled with laughter accompanied by the aroma of toasted marshmallows. Will it win over this former Boy Scout, current camper, and s'mores connoisseur? Their ambitious flavor is comprised of two different ice cream bases, toasted marshmallow and graham. It will likely vary from scoop to scoop, but my dish was heavier on the marshmallow. This isn't a complaint, as it's the most authentic toasted marshmallow flavored ice cream I've encountered (and I've had a fair share). Not to worry, there was still hints of graham/graham cracker flavor to complete the illusion of s'mores. Taking things up a notch, the ice cream is also teeming with OREO cookie pieces, along with a chocolate cookie swirl. That chocolate cookie swirl really did it for me. Acting as the pièce de résistance, the swirl was so thick, it was almost like a fudge. Mission accomplished Baskin-Robbins, this was better than any s'more I had as a Boy Scout or since. Doughboy approved Doughboy_Food_Reviews
Robert Dalsbo
They are always closing early. If you aren't going to be open, change your hours.
Parking: If you don't buy something right away from one of the stores on the property, the lot attendant will harass you about parking there. It can be impossible to find parking in the area at times.
Service: 1
Muzaffar Shaikh
We came all the way from greendale . It’s just 9.30 and on google they say open till 10. I was banging on door they we’re just ignoring us it was not just me there are many others . It’s really disappointing
Anna Smith
We came on 7/9 and it said they were open till 10pm online. We came at 9:21 and there was a sign on the door that said they were closing at 9:30pm but the door was locked.. employees just standing around Inside. DISAPPOINTING!! Wish I can give zero stars
Atmosphere: 1
Food: 1
Service: 1
marius ari
Baskin and Robbins (BR) is one of my favorite place for ice cream. There is one BR at Wauwatosa. I stopped by there when I visited The Village Wauwatosa. This BR is close by the park of the village. So, you can enjoy the city park while enjoying your ice cream or other refreshments. In addition, I love the service. The team was great. They were kind and have a nice hospitality. I hope, I can visit again in another time. Stay cool.
Atmosphere: 5
Food: 5
Service: 5
Lori Wagnitz
The ice cream is okay.....but omg....the prices!!! I got a single scoop in a waffle cone for $5. The scoop was so tiny it could barely hold on to the top of the cone. It was absolutely not more than 1/2 cup of ice cream. I looked it up and apparently 4oz is considered the standard scoop size. I had major buyer' s guilt! I figure each of those tubs of ice cream in their freezers is worth about $600 (double that if they are 10 gallon tubs).. Also, my daughter and her friends got theirs scooped by a different employee. Even though theirs looked kinda skimpy...they sure looked better than mine! SMH. Saving my money and avoiding this place.
Wish the store was bigger as it fills up quickly when it gets busy. 10/10 regardless
Tanya Romaszewski
Don’t order online. If staff makes a mistake they take no accountability and will not credit you back as they do not know how to do
Atmosphere: 1
Food: 1
Service: 1
Latasha Woods
Just came from the Baskin Robbins in Wauwatosa. What a strange and shady experience. I walked in and noticed two girls standing at the counter. The caucasian girl stood there with some weird judgemental stare, I asked her, "aren't you going to say something? Why just stand there and stare at me?" Then a guy walked in..she greeted him. I stated, "why didn't you say anything to me? She said nothing and walked in the back. She was very mean for no apparent reason. She made me feel uncomfortable. I'm confused as to why she chose to treat me this way and not the guy who walked in after me. I didn't know you could pick and choose who to greet when they walk in. I thought customer service consisted of professionalism? She presented mean and judgemental energy. The other worker who took my order, she was nice. I hope my experience next time will be different. I did not deserve that.
Atmosphere: 1
Food: 5
Service: 1
michelle jackson
I've been coming since I was a child. Never been disappointed.
Service: 5
Vivian Anton
I want to share an incredible act of exceptional customer service at the Wauwatosa Baskin Robbins. Although they were very busy tonight, Wednesday, I chose to wait for my two quarts of Jamoca Ice Cream I wanted to purchase for my kids. There were several people ahead of me who had already ordered and were waiting patiently. Two people behind the counter were working diligently to fill the orders. They were finishing up when in walked a man carrying a box and walked behind the counter as if he ‘owned the place’?He happened to be the owner. He also came in with his two young children dressed in pajamas! He surveyed the scene and asked if I was next and i said yes…. Instead of waiting longer, he jumped right in (obviously not having expected to work) told me he was going to wash his hands, came back and filled my order! Great product, greater service! Highly recommend this Tosa 31 Flavors!
Always go there in February for a specific flavor of ice cream. They are the only ones who I found that carry it and sells in by the half gallon.
The worst milkshake I’ve ever had straight milk no shake ugh shame on whomever made my family four shakes straight trash
Food: 1
Service: 1
Staff is excellent. If you have a problem you can reach a manager. I found BRTOSA staff mostly friendly; always friendly if I’m friendly first 👍🏽
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jamoca Almond Fudge, Daiquiri Ice, Gold Medal Ribbon, Birthday Cake, Oreo S'Mores Ice Cream
OREO S'mores Ice Cream: Baskin-Robbins was conceived in 1945 by ice cream lovers Burt Baskin and Irv Robbins. Being bored by their competitor's mundane options of vanilla, chocolate, and strawberry, they vowed to offer 31 unique flavors. Since then, Baskin-Robbins has introduced 1,400 flavors, offering the perfect flavor for everyone and every occasion. The aim of this summertime flavor is to take the consumer on a journey back to nostalgic campfire memories, where the air was filled with laughter accompanied by the aroma of toasted marshmallows. Will it win over this former Boy Scout, current camper, and s'mores connoisseur? Their ambitious flavor is comprised of two different ice cream bases, toasted marshmallow and graham. It will likely vary from scoop to scoop, but my dish was heavier on the marshmallow. This isn't a complaint, as it's the most authentic toasted marshmallow flavored ice cream I've encountered (and I've had a fair share). Not to worry, there was still hints of graham/graham cracker flavor to complete the illusion of s'mores. Taking things up a notch, the ice cream is also teeming with OREO cookie pieces, along with a chocolate cookie swirl. That chocolate cookie swirl really did it for me. Acting as the pièce de résistance, the swirl was so thick, it was almost like a fudge. Mission accomplished Baskin-Robbins, this was better than any s'more I had as a Boy Scout or since. Doughboy approved
Doughboy_Food_Reviews
They are always closing early. If you aren't going to be open, change your hours.
Parking: If you don't buy something right away from one of the stores on the property, the lot attendant will harass you about parking there. It can be impossible to find parking in the area at times.
Service: 1
We came all the way from greendale . It’s just 9.30 and on google they say open till 10. I was banging on door they we’re just ignoring us it was not just me there are many others . It’s really disappointing
We came on 7/9 and it said they were open till 10pm online. We came at 9:21 and there was a sign on the door that said they were closing at 9:30pm but the door was locked.. employees just standing around Inside. DISAPPOINTING!! Wish I can give zero stars
Atmosphere: 1
Food: 1
Service: 1
Baskin and Robbins (BR) is one of my favorite place for ice cream. There is one BR at Wauwatosa. I stopped by there when I visited The Village Wauwatosa. This BR is close by the park of the village. So, you can enjoy the city park while enjoying your ice cream or other refreshments. In addition, I love the service. The team was great. They were kind and have a nice hospitality. I hope, I can visit again in another time.
Stay cool.
Atmosphere: 5
Food: 5
Service: 5
The ice cream is okay.....but omg....the prices!!! I got a single scoop in a waffle cone for $5. The scoop was so tiny it could barely hold on to the top of the cone. It was absolutely not more than 1/2 cup of ice cream. I looked it up and apparently 4oz is considered the standard scoop size. I had major buyer' s guilt! I figure each of those tubs of ice cream in their freezers is worth about $600 (double that if they are 10 gallon tubs).. Also, my daughter and her friends got theirs scooped by a different employee. Even though theirs looked kinda skimpy...they sure looked better than mine! SMH. Saving my money and avoiding this place.
Good customer service good staff
Parking: Hard to find parking spot
Kid-friendliness: None
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gold Medal Ribbon
Restaurantji Recommends
Wish the store was bigger as it fills up quickly when it gets busy. 10/10 regardless
Don’t order online. If staff makes a mistake they take no accountability and will not credit you back as they do not know how to do
Atmosphere: 1
Food: 1
Service: 1
Just came from the Baskin Robbins in Wauwatosa. What a strange and shady experience. I walked in and noticed two girls standing at the counter. The caucasian girl stood there with some weird judgemental stare, I asked her, "aren't you going to say something? Why just stand there and stare at me?" Then a guy walked in..she greeted him. I stated, "why didn't you say anything to me? She said nothing and walked in the back. She was very mean for no apparent reason. She made me feel uncomfortable. I'm confused as to why she chose to treat me this way and not the guy who walked in after me. I didn't know you could pick and choose who to greet when they walk in. I thought customer service consisted of professionalism? She presented mean and judgemental energy. The other worker who took my order, she was nice. I hope my experience next time will be different. I did not deserve that.
Atmosphere: 1
Food: 5
Service: 1
I've been coming since I was a child. Never been disappointed.
Service: 5
I want to share an incredible act of exceptional customer service at the Wauwatosa Baskin Robbins. Although they were very busy tonight, Wednesday, I chose to wait for my two quarts of Jamoca Ice Cream I wanted to purchase for my kids. There were several people ahead of me who had already ordered and were waiting patiently. Two people behind the counter were working diligently to fill the orders. They were finishing up when in walked a man carrying a box and walked behind the counter as if he ‘owned the place’?He happened to be the owner. He also came in with his two young children dressed in pajamas! He surveyed the scene and asked if I was next and i said yes…. Instead of waiting longer, he jumped right in (obviously not having expected to work) told me he was going to wash his hands, came back and filled my order! Great product, greater service! Highly recommend this Tosa 31 Flavors!
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