Ordered a wrap, a normal meal i order. When i went to open it to eat it, there was piece of someones GLOVE inside the wrap. Called the store to let them know, didnt seem like they cared / offered a new sandwich like i would really want that after already receiving contaminated food. Absolutely disgusting. Dont recommend visiting.
Atmosphere: 1
Food: 1
Service: 1
Michael Grimm
Stopped in at 2 pm in the afternoon. One other person was in the store. I ordered a wrap that took 15-20 minutes to make (no clue why—workers were doing other tasks or just standing there) and the wrap was ripped/torn open so all of the food fell out in the wrapper. See picture—this is how it looked when I opened the wrapper. No communication or Urgency from staff throughout the experience. 0/0 experience when their whole brand is “freaky fast.”
Atmosphere: 1
Food: 1
Service: 1
Terra
Placed a delivery order on a Wednesday afternoon and waited an hour and 10 minutes before calling for an update. I was told no driver had even been assigned yet and it would be another 30 minutes. I ended up cancelling—nearly two hours for a sandwich is absurd. Whatever happened to “freaky fast”?
Will Egan-Waukau
Ordered here a handful of times. This location knows how to consistently make a good sub.
Atmosphere: 5
Food: 5
Service: 5
pordinko
Sandwich tasted like it had just been thawed out. Not fresh at all, disgusting. How can you mess up a Ham and Cheese? Also everyone in there looked miserable and acted annoyed that I was even there ordering food. Terrible, avoid this one.
Atmosphere: 1
Food: 1
Service: 1
xhoi Ts
Super bad customer service, I placed an order online and still waited there 20 minutes for a sandwich that takes 30 seconds to make. And also the cashier lady had an attitude. 👎
Service: 1
Shak Barnett
Loved the service! And the food
Atmosphere: 5
Food: 5
Service: 5
Ainsley Amundson
Jimmy John’s is supposed to be “freaky fast” I have been waiting 40 minutes now. When I called the store they said they are waiting for a driver to deliver it, so there’s no telling how much longer it will be. It is a toasted sandwich so it is going to be nasty when it comes. ***just received my sandwich - ordered at 12:17pm and it was delivered at 1:27pm***
Service: 1
Craig Bavuso
Ordered online and still wasn't ready after 30 minutes, walked in and it's like I wasn't even there, worst customer service, yet taking walk in orders while mine wasn't even started yet. 🙄
Mohammad Farooq Tareen
Ordered the food from here. After half an hour (drive from this location to our office is 5 mins) I was told drivers are not available and it is not their problem
Hands down the WORST Jimmy John’s location. Took over an hour and a half to get my ONE sandwich I ordered, and it was made terribly. Bogus and a waste of money.
Margaux Burns
I ordered a sandwich on the app to be delivered and they gave me a completely different one. I ordered the Club Lulu with no tomatoes and got an Italian Club. I was very disappointed and will never order from here again.
Eric Grabowski
The opposite of freaky fast with zero customer service. Not only will you wait, you will also receive a lack of human connection.
If you’re in a pinch and hoping to get made and served to you with a smile, this isn’t the place.
ElizaBeth Donahue
Spent close to $30 for 2 sandwiches and a drink to be delivered as soon as possible… it was delivered an hour after ordering… and to top it off, it was the worst sandwich I have ever had from Jimmy John’s. Hardly any turkey, avocado, or mayo on my beach club. It was pretty comical that something that poorly made left the restaurant. The bread was not great on either sandwich. It was just overall bad! If you’re gonna make people wait that long because you’re short on drivers, at least make sure you’re making the sandwiches to standard. Or like maybe the franchise owners should step in and work until you can get your restaurant fully staffed. One delivery driver on a Saturday afternoon is wild. But if my sandwich was at-least good like usual, I wouldn’t be pressed. I’ve ordered from this location a few times and delivery can usually take like 20-30 minutes (they won’t update tracking the order on the app so I know to check the front of my apartment every five minutes) and I’m not that impressed with my food, like I’ve had better from other JJ’s. But this one took the cake and I’m definitely not ordering from here again. Sorry y’all. Hope you get staffed appropriately and properly supported by the franchise owners.
Greg Gerlach
Subs so fast you'll.... wait over fifteen minutes for two sandwiches. What happened to fast service at Jimmy John's?
And like the other negative reviews at this location, why is corporate JJs asking people to re submit feedback on their site?
Ordered a wrap, a normal meal i order. When i went to open it to eat it, there was piece of someones GLOVE inside the wrap. Called the store to let them know, didnt seem like they cared / offered a new sandwich like i would really want that after already receiving contaminated food. Absolutely disgusting. Dont recommend visiting.
Atmosphere: 1
Food: 1
Service: 1
Stopped in at 2 pm in the afternoon. One other person was in the store. I ordered a wrap that took 15-20 minutes to make (no clue why—workers were doing other tasks or just standing there) and the wrap was ripped/torn open so all of the food fell out in the wrapper. See picture—this is how it looked when I opened the wrapper. No communication or
Urgency from staff throughout the experience. 0/0 experience when their whole brand is “freaky fast.”
Atmosphere: 1
Food: 1
Service: 1
Placed a delivery order on a Wednesday afternoon and waited an hour and 10 minutes before calling for an update. I was told no driver had even been assigned yet and it would be another 30 minutes. I ended up cancelling—nearly two hours for a sandwich is absurd. Whatever happened to “freaky fast”?
Ordered here a handful of times. This location knows how to consistently make a good sub.
Atmosphere: 5
Food: 5
Service: 5
Sandwich tasted like it had just been thawed out. Not fresh at all, disgusting. How can you mess up a Ham and Cheese? Also everyone in there looked miserable and acted annoyed that I was even there ordering food. Terrible, avoid this one.
Atmosphere: 1
Food: 1
Service: 1
Super bad customer service, I placed an order online and still waited there 20 minutes for a sandwich that takes 30 seconds to make. And also the cashier lady had an attitude. 👎
Service: 1
Loved the service! And the food
Atmosphere: 5
Food: 5
Service: 5
Jimmy John’s is supposed to be “freaky fast” I have been waiting 40 minutes now. When I called the store they said they are waiting for a driver to deliver it, so there’s no telling how much longer it will be. It is a toasted sandwich so it is going to be nasty when it comes. ***just received my sandwich - ordered at 12:17pm and it was delivered at 1:27pm***
Service: 1
Ordered online and still wasn't ready after 30 minutes, walked in and it's like I wasn't even there, worst customer service, yet taking walk in orders while mine wasn't even started yet. 🙄
Ordered the food from here. After half an hour (drive from this location to our office is 5 mins) I was told drivers are not available and it is not their problem
Restaurantji Recommends
Hands down the WORST Jimmy John’s location. Took over an hour and a half to get my ONE sandwich I ordered, and it was made terribly. Bogus and a waste of money.
I ordered a sandwich on the app to be delivered and they gave me a completely different one. I ordered the Club Lulu with no tomatoes and got an Italian Club. I was very disappointed and will never order from here again.
The opposite of freaky fast with zero customer service. Not only will you wait, you will also receive a lack of human connection.
If you’re in a pinch and hoping to get made and served to you with a smile, this isn’t the place.
Spent close to $30 for 2 sandwiches and a drink to be delivered as soon as possible… it was delivered an hour after ordering… and to top it off, it was the worst sandwich I have ever had from Jimmy John’s. Hardly any turkey, avocado, or mayo on my beach club. It was pretty comical that something that poorly made left the restaurant. The bread was not great on either sandwich. It was just overall bad! If you’re gonna make people wait that long because you’re short on drivers, at least make sure you’re making the sandwiches to standard. Or like maybe the franchise owners should step in and work until you can get your restaurant fully staffed. One delivery driver on a Saturday afternoon is wild. But if my sandwich was at-least good like usual, I wouldn’t be pressed. I’ve ordered from this location a few times and delivery can usually take like 20-30 minutes (they won’t update tracking the order on the app so I know to check the front of my apartment every five minutes) and I’m not that impressed with my food, like I’ve had better from other JJ’s. But this one took the cake and I’m definitely not ordering from here again. Sorry y’all. Hope you get staffed appropriately and properly supported by the franchise owners.
Subs so fast you'll.... wait over fifteen minutes for two sandwiches. What happened to fast service at Jimmy John's?
And like the other negative reviews at this location, why is corporate JJs asking people to re submit feedback on their site?
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