Unorganized place, my order was passed over when I order thru the App and after waiting for 15 minutes, I went to the counter to talk to the worker to make my order since they didn't make it. Plus other people orders on drive thru were wrong and they had to come inside to get it fixed. On top of that the restaurant was dirty and trash weren't taken out. If the franchisees did a reformation, the restaurant would be in a better position.
Atmosphere: 1
Food: 2
Service: 1
animal lover 4351 6
I’ve gone here many times and EVERY SINGLE TIME my order gets messed up. I’ve gotten different things and they never get any right. I’ve tried to go back in today and get my order fixed, when I did the game me the wrong food AGAIN. They were too busy to help me anymore and so I left. I just tried calling any they are not picking up. This is unprofessional and unacceptable to be giving customers different food then they paired for and not take time to help them when it has happened multiple times. I will not be returning.
Mikey Jones
Bring your camping gear if you getting drive thru
M J
Terrible location, rude employees. Ordered a hot fudge sundae and 2 medium waters. They charged for the waters which I thought was weird. They gave me the hot fudge sundae at the window which barely had any hot fudge, maybe half a pump’s worth. I asked if they could put more fudge on the sundae. Girl at the window asked a coworker and they rudely said that would be an extra charge and shut the window. They still hadn’t given the waters I paid for. I sat in my car waiting for them to open the window to give me the waters I paid for. They then gave me 2 small waters and closed the window again. They still haven’t given me a napkins or a spoon for the sundae, So there I sat again, waiting for them to open the window. Eventually they did and again rudely gave me napkins and a spoon. This should’ve been a simple transaction, and they were rude at every turn. Even by McDonald’s standards, this was abysmal customer service.
Atmosphere: 1
Food: 1
Service: 1
Nellk T.
I don’t eat McDonald’s anymore or the type to order fast food. Decided to order it because my younger siblings wanted the new Grinch box. The wait is ridiculous, waited about 30 minutes to order. After my order they gave me one of our meals and told us to pull up for the other two that someone would come out to hand it to us. We waited like 40 minutes for the other two. My sister went inside and told me they didn’t even make it and completely forgot about us waiting outside. I used to work in fast food so I understand how busy everything gets. But this just shows me how unorganized it is and honestly this is why I don’t like going to any McDonalds at all. Literally order the grinch box but with their regular Big Mac like why does it take that long? I could literally have went to a completely different McDonald’s that would’ve been like 15 minutes away and still have my food come out quicker than this place.
Atmosphere: 2
Food: 2
Service: 1
Anne Kasdorf
Ridiculous! I’ve been in drive through line 20 minutes already & my order was just taken. Slowest ever. I’ve had long waits here before, but never like this:(
Atmosphere: 1
Food: 1
Service: 1
Joseph Wedig
avoid this location. poor service. cold food.
Atmosphere: 1
Food: 1
Service: 1
Christopher LeFever
This location has been in a decline lately. Longer wait time and slower service with even less enthusiasm from some of the staff. For a location this busy they need to hire and train better staff. I was told to pull ahead and my order was totally forgotten. 35 minutes to get drive through food.
Atmosphere: 1
Food: 3
Service: 1
DE'ANDRE PATTON
I recently had a disappointing dining experience due to lengthy service times and suboptimal food quality. Unfortunately, my meal was served cold and was incomplete, with several items missing from my order. I was also surprised by the lack of attention to detail and care exhibited by the staff. I hope that steps will be taken to improve service efficiency and food quality to meet customer expectations.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger, Crispy Chicken Sandwich, French Fries
A young Caucasian manager helped me today and I was so stressed out having a horrible day… she was very busy handling many tasks she was trying to accomplish… she did so with grace and patience… turned my day around and for that I’m grateful I stopped in to this lo location today! Thankyou Ms. manager it was Thursday November 13th 2025 around 2pm
It's a McDonald's
Atmosphere: 5
Food: 5
Service: 5
Unorganized place, my order was passed over when I order thru the App and after waiting for 15 minutes, I went to the counter to talk to the worker to make my order since they didn't make it. Plus other people orders on drive thru were wrong and they had to come inside to get it fixed. On top of that the restaurant was dirty and trash weren't taken out. If the franchisees did a reformation, the restaurant would be in a better position.
Atmosphere: 1
Food: 2
Service: 1
I’ve gone here many times and EVERY SINGLE TIME my order gets messed up. I’ve gotten different things and they never get any right. I’ve tried to go back in today and get my order fixed, when I did the game me the wrong food AGAIN. They were too busy to help me anymore and so I left. I just tried calling any they are not picking up. This is unprofessional and unacceptable to be giving customers different food then they paired for and not take time to help them when it has happened multiple times. I will not be returning.
Bring your camping gear if you getting drive thru
Terrible location, rude employees. Ordered a hot fudge sundae and 2 medium waters. They charged for the waters which I thought was weird. They gave me the hot fudge sundae at the window which barely had any hot fudge, maybe half a pump’s worth. I asked if they could put more fudge on the sundae. Girl at the window asked a coworker and they rudely said that would be an extra charge and shut the window. They still hadn’t given the waters I paid for. I sat in my car waiting for them to open the window to give me the waters I paid for. They then gave me 2 small waters and closed the window again. They still haven’t given me a napkins or a spoon for the sundae, So there I sat again, waiting for them to open the window. Eventually they did and again rudely gave me napkins and a spoon. This should’ve been a simple transaction, and they were rude at every turn. Even by McDonald’s standards, this was abysmal customer service.
Atmosphere: 1
Food: 1
Service: 1
I don’t eat McDonald’s anymore or the type to order fast food. Decided to order it because my younger siblings wanted the new Grinch box. The wait is ridiculous, waited about 30 minutes to order. After my order they gave me one of our meals and told us to pull up for the other two that someone would come out to hand it to us. We waited like 40 minutes for the other two. My sister went inside and told me they didn’t even make it and completely forgot about us waiting outside. I used to work in fast food so I understand how busy everything gets. But this just shows me how unorganized it is and honestly this is why I don’t like going to any McDonalds at all. Literally order the grinch box but with their regular Big Mac like why does it take that long? I could literally have went to a completely different McDonald’s that would’ve been like 15 minutes away and still have my food come out quicker than this place.
Atmosphere: 2
Food: 2
Service: 1
Ridiculous! I’ve been in drive through line 20 minutes already & my order was just taken. Slowest ever. I’ve had long waits here before, but never like this:(
Atmosphere: 1
Food: 1
Service: 1
avoid this location. poor service. cold food.
Atmosphere: 1
Food: 1
Service: 1
This location has been in a decline lately. Longer wait time and slower service with even less enthusiasm from some of the staff. For a location this busy they need to hire and train better staff. I was told to pull ahead and my order was totally forgotten. 35 minutes to get drive through food.
Atmosphere: 1
Food: 3
Service: 1
I recently had a disappointing dining experience due to lengthy service times and suboptimal food quality.
Unfortunately, my meal was served cold and was incomplete, with several items missing from my order. I was also surprised by the lack of attention to detail and care exhibited by the staff. I hope that steps will be taken to improve service efficiency and food quality to meet customer expectations.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger, Crispy Chicken Sandwich, French Fries
Restaurantji Recommends
They take too long to deliver an order
Atmosphere: 1
Food: 4
Service: 1
Not very friendly.
Atmosphere: 3
Food: 4
Service: 3
A young Caucasian manager helped me today and I was so stressed out having a horrible day… she was very busy handling many tasks she was trying to accomplish… she did so with grace and patience… turned my day around and for that I’m grateful I stopped in to this lo location today! Thankyou Ms. manager it was Thursday November 13th 2025 around 2pm
Atmosphere: 5
Food: 5
Service: 5
Fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Went through the drive thru. Quick service.
Atmosphere: 3
Food: 3
Service: 3
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