Absolutely terrible customer service. The drive-thru employee was extremely rude and unprofessional—talking on their personal phone while handing us our food. Our order was missing the receipt, sauces, and even basic napkins. When we asked for a receipt, we were told the machine was “broken.”
We asked to speak with the manager, and instead of addressing our concerns, the manager approached us aggressively, asking “What do you need? Why don’t you just leave?” We calmly explained we just wanted a receipt and the correct items from our order. Shockingly, the manager then threatened to call the police on us—for simply asking for what we paid for.
To make matters worse, none of the employees were wearing uniforms or name tags. When we asked for their names, they flat-out refused to provide them. This is the worst customer service experience I’ve ever had. The staff are rude, arrogant, and clearly don’t care about customers. I would not recommend this place to anyone. Avoid at all costs.
I would not even you one star to this place.
Atmosphere: 1
Food: 1
Service: 1
indubitably01
They aren't open when they say they are
Mark Whitaker
Really, really slow service. They're severely understaffed. Staff member eating at the counter while I placed my order at the kiosk.
Went back after a few years. The food tasted awful, kinda soapy like, and and made me sick, again. Will never go back.
Kim Marie
Portions were way smaller than usual. The nacho chips tasted terrible. At the order screen, the first thing that was started was, "is this Door Dash or mobile order ". No hi, welcome to Taco Bell.
Food: 2
Service: 3
Jeff Himmelsbach
Absolute garbage I was a long time customer and now I'm just done! I've had multiple orders where they have not informed me that they made (substitutions) or just didn't include food I purchased spent over $38 on an online order go to pick it up there's no receipt on the bag go home missing five menu items that I had purchased that is over $20 right there so we go back to the store my fiance and I go back in asks to get a refund or fix the order we were informed by the (manager) that they are unable to do so and that he did not have time for us or to fixing the order. there were only two cars in the Drive-Thru no one in the dining room this all unfolded in the span of under 15 minutes I understand that people make mistakes and there are shortages.Butt! that is what you do when you work in a customer-based environment you have to at least try to make things right and I get it's not a fun job but at the same time it's what you chose they were not busy they had plenty of opportunities to make it right but they did not. We left the entire order there
Have employees there. Says they are open online. They where closed.
Atmosphere: 1
Food: 1
Service: 1
Nicky Rewolinski
Terrible service
Atmosphere: 1
Food: 3
Service: 1
The Braman’s
If you have a half hour to wait in drive thru with only 3 cars in front of you. Slowest drive thru ever
Food: 2
Service: 1
John Zielinski
I did mobile order to pickup in drive thru. Glad I did because they were only accepting new orders inside.
Atmosphere: 3
Food: 3
Service: 3
lewie daniels (HyperPixel)
Ordered a meal for me, my wife and a few things for my kids. I ordered a deluxe box and when got our food they didn't separate the box but instead condensed everything into one bag with the items thrown everywhere. Worst experience I've ever had and will never visit this location again
I was very hungry and I went to Taco Bell to kill my hunger and I was wait for 4 tacos about 20 min but the employees were nice and respectful just the lobby was a little bit dirty
Atmosphere: 1
Food: 3
Service: 1
Apryl Gonzalez
No one in store or drive thru waited 5 min for my order to be taken. When I walked in everyone went to back of kitchen. No order placed.
Atmosphere: 4
Service: 1
Louis Troutman
This Taco Bell takes forever. Minimum 20 minutes any time you go here. If you door dash from here it takes 45 minutes. Often missing items and cold/messy/broken food. Needs a restaff.
Atmosphere: 1
Food: 3
Service: 1
vanessa ortiz
I would never come to that location again
Eric Lim
Didnt even cut my food quesadilla. I had to cut jt with my knife seriously? I see why your reviews are so bad
Absolutely terrible customer service. The drive-thru employee was extremely rude and unprofessional—talking on their personal phone while handing us our food. Our order was missing the receipt, sauces, and even basic napkins. When we asked for a receipt, we were told the machine was “broken.”
We asked to speak with the manager, and instead of addressing our concerns, the manager approached us aggressively, asking “What do you need? Why don’t you just leave?” We calmly explained we just wanted a receipt and the correct items from our order. Shockingly, the manager then threatened to call the police on us—for simply asking for what we paid for.
To make matters worse, none of the employees were wearing uniforms or name tags. When we asked for their names, they flat-out refused to provide them. This is the worst customer service experience I’ve ever had. The staff are rude, arrogant, and clearly don’t care about customers. I would not recommend this place to anyone. Avoid at all costs.
I would not even you one star to this place.
Atmosphere: 1
Food: 1
Service: 1
They aren't open when they say they are
Really, really slow service. They're severely understaffed. Staff member eating at the counter while I placed my order at the kiosk.
Went back after a few years. The food tasted awful, kinda soapy like, and and made me sick, again. Will never go back.
Portions were way smaller than usual. The nacho chips tasted terrible. At the order screen, the first thing that was started was, "is this Door Dash or mobile order ". No hi, welcome to Taco Bell.
Food: 2
Service: 3
Absolute garbage I was a long time customer and now I'm just done! I've had multiple orders where they have not informed me that they made (substitutions) or just didn't include food I purchased spent over $38 on an online order go to pick it up there's no receipt on the bag go home missing five menu items that I had purchased that is over $20 right there so we go back to the store my fiance and I go back in asks to get a refund or fix the order we were informed by the (manager) that they are unable to do so and that he did not have time for us or to fixing the order. there were only two cars in the Drive-Thru no one in the dining room this all unfolded in the span of under 15 minutes I understand that people make mistakes and there are shortages.Butt! that is what you do when you work in a customer-based environment you have to at least try to make things right and I get it's not a fun job but at the same time it's what you chose they were not busy they had plenty of opportunities to make it right but they did not. We left the entire order there
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Soft Taco, Burrito Supreme, Nachos Supreme, Bean Burrito
Have employees there. Says they are open online. They where closed.
Atmosphere: 1
Food: 1
Service: 1
Terrible service
Atmosphere: 1
Food: 3
Service: 1
If you have a half hour to wait in drive thru with only 3 cars in front of you. Slowest drive thru ever
Food: 2
Service: 1
I did mobile order to pickup in drive thru. Glad I did because they were only accepting new orders inside.
Atmosphere: 3
Food: 3
Service: 3
Ordered a meal for me, my wife and a few things for my kids. I ordered a deluxe box and when got our food they didn't separate the box but instead condensed everything into one bag with the items thrown everywhere. Worst experience I've ever had and will never visit this location again
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I was very hungry and I went to Taco Bell to kill my hunger and I was wait for 4 tacos about 20 min but the employees were nice and respectful just the lobby was a little bit dirty
Atmosphere: 1
Food: 3
Service: 1
No one in store or drive thru waited 5 min for my order to be taken. When I walked in everyone went to back of kitchen.
No order placed.
Atmosphere: 4
Service: 1
This Taco Bell takes forever. Minimum 20 minutes any time you go here. If you door dash from here it takes 45 minutes. Often missing items and cold/messy/broken food. Needs a restaff.
Atmosphere: 1
Food: 3
Service: 1
I would never come to that location again
Didnt even cut my food quesadilla.
I had to cut jt with my knife seriously? I see why your reviews are so bad
Atmosphere: 1
Food: 1
Service: 1
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