The app when ordering a pizza says 20 minutes, I wait at home 15 minutes and I’m 10 minutes away, I get there and very rudely the person says “it’s an AI not an actual time the store gives” well then why even have it on there? Now I sit in my vehicle for 30 minutes waiting, NEVER AGAIN!!!
Atmosphere: 1
Food: 3
Service: 1
Michael Bublitz
Its all good
Atmosphere: 4
Food: 4
Service: 4
Dana Corey
We love ordering from Dominoes. We use the app, which is super easy to order from, see coupons and customize your order. We’ve rarely had any issues with orders - 98 percent of the time it’s on point and consistently delicious (and as expected). Our delivery driver always handles our order with care and follows the instructions. The prices are great and food is tasty so it’s one of our favorites for something affordable and quick.
Food: 5
Service: 5
Chris Derrickson
Absolutely amazing stuffed crust pizza!!
Atmosphere: 5
Food: 5
Service: 5
GT Landscaping
Ordered a sausage and cheese pizza and a pineapple and sausage pizza..... didn't get a pineapple and sausage. Got a pepperoni and sausage pizza, the sausage pizza i didn't get had a long piece of hair in it... called the store 3 times and it seems like nobody knows how to answer the phone or if they just dont want to answer..... this isn't the first time this happened... im very disappointed... to spend almost $30 on food to not get what you paid for and just get a piece of hair on the side is frustrating and disgusting.... whenever I go in there to order or pick up and order not a glove in site on anyone's hands. No hair nets or beard nets.... people that work there walk around and talk to you like they dont care....
Atmosphere: 1
Food: 1
Service: 1
Kim Pierringer
I wouldn’t have even given one star but that’s the only way to leave a review. We ordered one large cheese pizza and 3 large pepperoni pizzas and when we ate them, we realized the cheese was bad (literally sour) and the pepperonis were rancid. When we called to warn them, they told us we were wrong and stopped talking with us. We called back and had the same terrible (person was so rude) discussion and so drove the pizzas back to have them smell them and even taste them, but was treated so rudely and they refused to fix anything. They had our pizzas and still wouldn’t give our money back. We left empty handed and they kept our money. Be careful today especially, Aug. 6th, their toppings are rancid/bad. Heads up!!!
Dawn Weiss
We placed an order for delivery at 11:45am. The order came at 12:05, 20 minutes late. Food was cold. Called to report that food was cold and our dipping sauces (which I paid for) were missing and they said there was nothing they could do about it. Will not be ordering from Dominoes, West Bend again. Poor service.
Food: 2
Service: 1
michael rinner
Pizza was out on delivery for 30 minutes. Not to mention who knows how long it was sitting there before it even left. By the time I got the pizza it was cold.
Kendra Shields
We ordered a pizza and what was delivered wasn't even remotely what we ordered. We sent it back with the delivery driver and called the store immediately. The person answering was rude, told us we were wrong and nothing could be done even though my credit card was charged. He then hung up on us so we immediately called back to be told the same lies! Worst customer service ever and will never order Dominos again
Atmosphere: 1
Food: 1
Service: 1
Don Schrader
I do not like going to order food from the menu with no prices The pizza's we ordered were not Domino's quality I will not be going back there to order a pizza
Guess what? Yesterday was Sunday and guess who was not open until the time posted online yet again. I tried placing an order online. It told me ordering was not available. I tried to call and the phone rang and rang with no answer. This is like the third or fourth time that this has happened. And the time before this, when I had a delivery, it was set on my porch without anybody ringing the doorbell for bugs to get at. Whoever is running this Domino's franchise really needs to get their act together because it's going downhill really quick, which is sad because the food is good but the employees and service not so much.
Beau Oden
Pretty good for the price
Atmosphere: 4
Food: 4
Service: 5
Julie Maresh
The person who waited on me when I came in did not understand what I wanted. I asked about a white pizza, explaining that I couldn't have tomatoes or tomato sauce. I asked about the chicken bacon ranch pizza which I had in the past, and ended up ordering that, as he said that was the only one with white sauce. I paid with my credit card which would only be accepted if I added a tip! While waiting, I found a menu brochure, only then learning that they now put tomatoes on the pizza that I ordered. I went to the counter and informed him again that I couldn't have tomatoes. Luckily they could still remove the tomatoes. On the brochure I also found that they have a spinach feta thin crust white pizza which would have been great. Too late. When my order was ready a different guy brought my 2 small pizzas up he had trouble finding me because the first guy couldn't spell my name. The pizzas were somewhat overcooked. Disappointing.
Atmosphere: 4
Food: 3
Service: 2
Jonathan Graf
Can't believe how well they turned this place around. Pizza was great and the people were upbeat.
Atmosphere: 3
Food: 4
Service: 4
william sanders
Ordered pizzas went to pick them up and they gave my pizzas to someone else
The app when ordering a pizza says 20 minutes, I wait at home 15 minutes and I’m 10 minutes away, I get there and very rudely the person says “it’s an AI not an actual time the store gives” well then why even have it on there? Now I sit in my vehicle for 30 minutes waiting, NEVER AGAIN!!!
Atmosphere: 1
Food: 3
Service: 1
Its all good
Atmosphere: 4
Food: 4
Service: 4
We love ordering from Dominoes. We use the app, which is super easy to order from, see coupons and customize your order. We’ve rarely had any issues with orders - 98 percent of the time it’s on point and consistently delicious (and as expected). Our delivery driver always handles our order with care and follows the instructions. The prices are great and food is tasty so it’s one of our favorites for something affordable and quick.
Food: 5
Service: 5
Absolutely amazing stuffed crust pizza!!
Atmosphere: 5
Food: 5
Service: 5
Ordered a sausage and cheese pizza and a pineapple and sausage pizza..... didn't get a pineapple and sausage. Got a pepperoni and sausage pizza, the sausage pizza i didn't get had a long piece of hair in it... called the store 3 times and it seems like nobody knows how to answer the phone or if they just dont want to answer..... this isn't the first time this happened... im very disappointed... to spend almost $30 on food to not get what you paid for and just get a piece of hair on the side is frustrating and disgusting.... whenever I go in there to order or pick up and order not a glove in site on anyone's hands. No hair nets or beard nets.... people that work there walk around and talk to you like they dont care....
Atmosphere: 1
Food: 1
Service: 1
I wouldn’t have even given one star but that’s the only way to leave a review. We ordered one large cheese pizza and 3 large pepperoni pizzas and when we ate them, we realized the cheese was bad (literally sour) and the pepperonis were rancid. When we called to warn them, they told us we were wrong and stopped talking with us. We called back and had the same terrible (person was so rude) discussion and so drove the pizzas back to have them smell them and even taste them, but was treated so rudely and they refused to fix anything. They had our pizzas and still wouldn’t give our money back. We left empty handed and they kept our money. Be careful today especially, Aug. 6th, their toppings are rancid/bad. Heads up!!!
We placed an order for delivery at 11:45am. The order came at 12:05, 20 minutes late. Food was cold. Called to report that food was cold and our dipping sauces (which I paid for) were missing and they said there was nothing they could do about it. Will not be ordering from Dominoes, West Bend again. Poor service.
Food: 2
Service: 1
Pizza was out on delivery for 30 minutes. Not to mention who knows how long it was sitting there before it even left. By the time I got the pizza it was cold.
We ordered a pizza and what was delivered wasn't even remotely what we ordered. We sent it back with the delivery driver and called the store immediately. The person answering was rude, told us we were wrong and nothing could be done even though my credit card was charged. He then hung up on us so we immediately called back to be told the same lies! Worst customer service ever and will never order Dominos again
Atmosphere: 1
Food: 1
Service: 1
I do not like going to order food from the menu with no prices The pizza's we ordered were not Domino's quality I will not be going back there to order a pizza
Atmosphere: 1
Food: 2
Service: 2
Restaurantji Recommends
Guess what? Yesterday was Sunday and guess who was not open until the time posted online yet again. I tried placing an order online. It told me ordering was not available. I tried to call and the phone rang and rang with no answer. This is like the third or fourth time that this has happened. And the time before this, when I had a delivery, it was set on my porch without anybody ringing the doorbell for bugs to get at. Whoever is running this Domino's franchise really needs to get their act together because it's going downhill really quick, which is sad because the food is good but the employees and service not so much.
Pretty good for the price
Atmosphere: 4
Food: 4
Service: 5
The person who waited on me when I came in did not understand what I wanted. I asked about a white pizza, explaining that I couldn't have tomatoes or tomato sauce. I asked about the chicken bacon ranch pizza which I had in the past, and ended up ordering that, as he said that was the only one with white sauce. I paid with my credit card which would only be accepted if I added a tip! While waiting, I found a menu brochure, only then learning that they now put tomatoes on the pizza that I ordered. I went to the counter and informed him again that I couldn't have tomatoes. Luckily they could still remove the tomatoes. On the brochure I also found that they have a spinach feta thin crust white pizza which would have been great. Too late. When my order was ready a different guy brought my 2 small pizzas up he had trouble finding me because the first guy couldn't spell my name. The pizzas were somewhat overcooked. Disappointing.
Atmosphere: 4
Food: 3
Service: 2
Can't believe how well they turned this place around. Pizza was great and the people were upbeat.
Atmosphere: 3
Food: 4
Service: 4
Ordered pizzas went to pick them up and they gave my pizzas to someone else
Atmosphere: 1
Food: 1
Service: 1
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