We live on the otherside of West Bend. This is the second time in a row they messed up my sub. I ordered the Bourbon Smoked Cheddar sub and the first time it didn't have the Bourbon sauce. The second time there was no cheese and no sauce. It's ridiculous to order a specific specialty sub and they don't even put the proper ingredients on it. So I called and they said I had to drive all the way back across town and bring the Sub back instead of fixing the situation. I'm done with this Jimmy Johns! How hard is it to follow the directions of what people want on their Subs? This is your job! You have one job and can't even do that right.
Atmosphere: 3
Food: 3
Service: 1
Tom Loco
Great subs and friendly employees
Atmosphere: 5
Food: 5
Service: 5
Dave Schlosser
So fast you'll freak. They are very fast. Subs are very good also. I've read the reviews, 70% of them are bad. So I had to go back again. The lady who makes the subs, is Great. Customer service, not so good, delivery is very bad. 94 min to get to Barton. I still enjoy there cold subs. This is my NEW Review, 3 stars total.
Atmosphere: 3
Food: 3
Service: 3
Mike Huber
Great service friendly staff
Atmosphere: 5
Food: 5
Service: 5
Jake Checolinski
In case you can't tell by the outer edges of the pickle. It's soggy. Not crunchy at all. This is awful.
Atmosphere: 5
Food: 1
Service: 5
Jacinda Myers
Ordered delivery and asked for sweet tea and got unsweetened, they could’ve at least gave me some sugar packets
Atmosphere: 3
Food: 2
Service: 3
Willie Kiefert
ALWAYS a good fresh sub.
Atmosphere: 4
Food: 5
Service: 5
Barbara Macneill
I used home delivery. They are always on time and the food is consistent
Food: 5
Service: 5
Kagome Narome
I don't know names, but a you man took my order, he was very nice. A lady made my sandwich...it was the BEST freaking sandwhich I ever had in my life!!! I had thst thing gone by the time I made it home. Was going to call and let them know they did a GREAT job with service and food quality, but by then it was closing time. Good job Jimmy Johns! Loved it!
Atmosphere: 5
Food: 5
Service: 5
Dustin Collett - Unmonitored
Ordered on website, to have delivered. To my surprise it tells me I have to come get it. I called and they can't cancel the order, can't change it to delivery, and I have to call back in five minutes to get this.No.I'm charging it back instead.
Not the cleanest or nicest JJ I've ever been to, but certainly not a bad experience. It was late and they were trying to get ahead of the cleaning.
Atmosphere: 3
Food: 4
Service: 4
Bith Makuach
Vegetarian options: Right
Dietary restrictions: Yes
Parking: Yes
Kid-friendliness: From south Sudan Us
Wheelchair accessibility: Good
Atmosphere: 5
Food: 5
Service: 5
Ris G
The Club Lulu never disappoints!
john puerling
We ordered ONE sub sandwich, two bags of.chips and a pickle for delivery. It took over an hour to get our food, even though we live less than 2 miles from the restaurant! I called them after about 50 minutes, asking about the status of the order. I was told it was on its way. It was more than 15 minutes after the call that we FINALLY got the food! No apology was offered. After this experience, I will not return to the West Bend Jimmy John's!
We live on the otherside of West Bend. This is the second time in a row they messed up my sub. I ordered the Bourbon Smoked Cheddar sub and the first time it didn't have the Bourbon sauce. The second time there was no cheese and no sauce. It's ridiculous to order a specific specialty sub and they don't even put the proper ingredients on it. So I called and they said I had to drive all the way back across town and bring the Sub back instead of fixing the situation. I'm done with this Jimmy Johns! How hard is it to follow the directions of what people want on their Subs? This is your job! You have one job and can't even do that right.
Atmosphere: 3
Food: 3
Service: 1
Great subs and friendly employees
Atmosphere: 5
Food: 5
Service: 5
So fast you'll freak.
They are very fast.
Subs are very good also.
I've read the reviews, 70% of them are bad. So I had to go back again. The lady who makes the subs, is Great. Customer service, not so good, delivery is very bad. 94 min to get to Barton. I still enjoy there cold subs. This is my NEW Review, 3 stars total.
Atmosphere: 3
Food: 3
Service: 3
Great service friendly staff
Atmosphere: 5
Food: 5
Service: 5
In case you can't tell by the outer edges of the pickle. It's soggy. Not crunchy at all. This is awful.
Atmosphere: 5
Food: 1
Service: 5
Ordered delivery and asked for sweet tea and got unsweetened, they could’ve at least gave me some sugar packets
Atmosphere: 3
Food: 2
Service: 3
ALWAYS a good fresh sub.
Atmosphere: 4
Food: 5
Service: 5
I used home delivery. They are always on time and the food is consistent
Food: 5
Service: 5
I don't know names, but a you man took my order, he was very nice. A lady made my sandwich...it was the BEST freaking sandwhich I ever had in my life!!! I had thst thing gone by the time I made it home. Was going to call and let them know they did a GREAT job with service and food quality, but by then it was closing time. Good job Jimmy Johns! Loved it!
Atmosphere: 5
Food: 5
Service: 5
Ordered on website, to have delivered. To my surprise it tells me I have to come get it. I called and they can't cancel the order, can't change it to delivery, and I have to call back in five minutes to get this.No.I'm charging it back instead.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Not the cleanest or nicest JJ I've ever been to, but certainly not a bad experience. It was late and they were trying to get ahead of the cleaning.
Atmosphere: 3
Food: 4
Service: 4
Vegetarian options: Right
Dietary restrictions: Yes
Parking: Yes
Kid-friendliness: From south Sudan Us
Wheelchair accessibility: Good
Atmosphere: 5
Food: 5
Service: 5
The Club Lulu never disappoints!
We ordered ONE sub sandwich, two bags of.chips and a pickle for delivery. It took over an hour to get our food, even though we live less than 2 miles from the restaurant! I called them after about 50 minutes, asking about the status of the order. I was told it was on its way. It was more than 15 minutes after the call that we FINALLY got the food! No apology was offered. After this experience, I will not return to the West Bend Jimmy John's!
Atmosphere: 1
Food: 4
Service: 1
The hype about their speed is real.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brownie
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