Jumbo's Frozen Custard
1014 S Main St, West Bend
(262) 334-5400
Recent Reviews
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BEEN EATING HERE SINCE THEY OPENED, GREAT FOOD AND A GOOD BURGER HOWEVER THE BUNS HAVE CHANGED. THEY ARE SO SOGGY AND BRITTLE IT REALLY TAKES AWAY FROM HOW GOOD THERE BURGERS USE TO BE. AND I KNOW ITS NOT JUST ME EVERYONE HAS BEEN SAYING THE SAME THING. PLEASE GET DIFFERENT BUNS!!
Great food 😋 Great service 👍!
Great burger and fries.. this is a weekly stop
The only "Jumbo" thing about this place is the Jumbo @$$hole, who I'm assuming is the manager, maybe even the owner, and the way he treats his employees. They're just kids behind the counter and the way he was speaking to them was disgusting. Food isn't great either. Would not recommend to work here or eat here! Zero ⭐️'s
Very responsible owners and attentive good crew. We like to support this hard working local business
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Get food to go regularly! Burgers are great and you can’t beat the custard!
Food: 5
Service: 5
Very good food, regret I didn't also try chicken dumpling soup.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Cheeseburger
The food was wonderful. Very kid friendly. Reasonable prices and a great variety of foods to choose from.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Chocolate Ice Cream, Steak Sandwich
Love it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jumbo Cheeseburger
Got two Chicago dogs, they were solid. The drink sizes are massive and so is the ice cream.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicago Style Hot Dog and Cheese Fries
Restaurantji Recommends
The food was delicious, clean environment and pleasant staff! We'll be back ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Sandwich
Although I LOVE coming to jumbos, tonight I witnessed an older gentleman (who I heard is friends with the owner) harass an underage employee. He tried hugging her and when she said I'm 16 I don't need to hug you he literally said "I don't care." When I asked if this man was bothering the workers they said it happens all the time. This is absolutely NOT ok. I wish I would have embarrassed that man. Disgusting.
Atmosphere: 1
Food: 4
Service: 5
Been coming here for years. Grilled cheese is always my favorite but the last couple times it wasn't even melted. I've seen the recent reviews stating the place has gone downhill. I'm hoping that's not the case as they always had the best grilled cheese sandwiches! I'm willing to give it another chance but if this happens again that'll be it for me.
Nobody wears gloves when cooking and I felt very grossed out once I saw one girl pick a wedgie and proceed to touch the food again. First and last time for me.
Food: 1
Service: 1
Absolutely love Jumbos. We eat hear every year after Cache Bash. It's become a tradition with a group of us. Highly recommend, great family restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Hamburger, Chocolate Ice Cream, Steak Sandwich, Deep Fried Chicken Sandwich, Mushroom Swiss Burger, Seasoned Twister Fries
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