Michaleno's Pizzeria
235 South Main Street, West Bend
(262) 429-1000
Recent Reviews
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Ive been coming to Michalenos for well over a year now. Only in the recent months did I start dining in with my mother and daughter. We always come on a Friday, and we usually have Sarah helping us. She is always so kind and patient. My mother has early onset dementia, and often forgets where she is or what she says, Sarah never misses a beat reanswering questions or repeating what she already said six times before. She’s always prompt and accurate as well. Tonight, she was hopping, the phones were ringing off the hook, she had many tables and people coming in and out. She always had a smile on her face and never stopped moving! She suggested we try the baked pasta because we had the regular last time and it was delicious! I had the spinach lasagna and a fresh salad and it was all hot and delicious. The only complaint I had for the evening, is that you could tell the cook in the kitchen was very frustrated with his slamming, yelling and cussing. I know he was busy, we could see all the people, but maybe vent a bit quieter! Despite that, we’ll be back next week, and the next week, and the next week…
Atmosphere: 5
Food: 5
Service: 5
We have had a good experience here. We've met a group of friends here several times..Each time the guys seem to really care, about taking our order and then attentive to our needs. We're glad they're here in town. Perhaps the city should place a bike rack on this block.
Atmosphere: 5
Food: 5
Service: 5
This is literally the second worst pizza I ever had! The worst was the first time I ordered a pizza from them! First time the pizza was uncooked and no flavor. I figured they had a off night so (6 months later) today I gave them another chance. I ordered it extra crispy to be sure it was cooked and that part came out good however there was maybe a tablespoon of sause on the whole pizza and so the pizza had no flavor! I took pictures! I opened a can of tomato sause which i seasoned and put it on top to try and salvage it but just ended up throwing it out again! DO NOT ORDER A PIZZA FROM THIS LOCATION!
Atmosphere: 4
Food: 1
Service: 4
Verizon guy told me to come here for a taco pizza and now I can't stop eating them I need help
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Pizza
The food is awesome and customer service is top notch!
Food: 5
Service: 5
Delicious Pizza and friendly staff.
Atmosphere: 4
Food: 5
Service: 5
Ordered a pizza last night. The gentleman answered the phone and I asked him if I could order a pizza to pick up. He said sure. He did let me know that they just closed. I apologized and he said it is no problem what kind of pizza would you like? Now he could have just told me sorry we are closed or just not answered the phone at all. But he said it is no problem was very pleasant and asked what I would like. We have also eaten un the restaurant and had other items on their menu for lunch which were also delicious. We have always had great food from Michaleno's and the staff are great too! I would recommend you give Michaleno's a try especially with 2 more locations in Kewaskum and Saukville!!!
Parking: Parking right next to the restaurant!
Atmosphere: 5
Food: 5
Service: 5
Definitely was NOT impressed with the service nor the food. Ordered 1 thing and got something that was completely different. The service was aweful!!!! If you can't handle customers don't answer the phone or greet customers because an attitude definitely isn't good for business!
Atmosphere: 1
Food: 2
Service: 1
Made me sick don’t go
Atmosphere: 1
Food: 1
Service: 2
Great homemade pizza! Bourbon Chicken is delicious!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food is cold, “jalapeno poppers” are clearly frozen from a box. Mozzarella sticks have absolutely no flavor(probably frozen too) overall food is horrible.
Great friendly service though!
Atmosphere: 4
Food: 1
Service: 5
Recommended dishes: Pizza
Went in with my daughter and everything was fantastic. Will definitely go back again!
Kid-friendliness: They got out a pile of coloring books and crayons for my daughter while we waited. She was very happy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Staff is amazing even if they seem short-handed. The Meatball Sub and fries are my goto ever visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Meatball, Meatball Sub
Dan and the staff here were amazing. The food and whole experience was excellent! We will be back
Atmosphere: 5
Food: 5
Service: 5
Dan and the staff here were amazing. The food and whole experience was excellent! We will be back
Atmosphere: 5
Food: 5
Service: 5
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