Recommended dishes: Wisconsin Cheese Curds, Club, Ham and Cheese, Soup Cup, Fries, Steak, Bowl, Cheese Steak, Philly
Alexander Holm
Good sandwich but terribly slow service but nice customer
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Steak
Bridget Davis
There was 2 young men working. They had ran out of original bread. But they offered us garlic topped bread(which wasn't bad)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club
Laura Harrold
I am a frequent Cousins customer - probably once a week. Tonight we ordered a larger order for pickup via the mobile app at this location (five sandwiches, two fries and some Mac and cheese). When we arrived at the pickup time, there was one group in front of me ordering. When I reached the counter, everything was fine they told me they were finishing up. After about a 10 minute wait my food was ready. I double checked the order prior to leaving to find two of my sandwiches were missing (and we had two sandwiches we did not order); in and of itself that was fine cause things happen. I returned to the counter to explain that we had two wrong sandwiches and were missing two we ordered. The worker I discussed this with (two were present), walked away without saying anything - I assumed that they were going to remake the missing sandwiches. About 15 minutes later I was asked if I was waiting for something by the same worker I had the original conversation. To which I reminded the worker of the two missing sandwiches. They were very confused by this and asked to see my receipt. I reminded them of the conversation we had, and they got the missing sandwiches. We finally left 40 minutes after our pickup time, with soggy and cold fries and the hot sandwiches were cold by the time we got home.This could have been avoided by better communication with me (and within the crew to get the order rectified). Nobody apologized (which feels like the bare minimum for cold soggy food and no communication), and honestly everyone seemed rather annoyed at me.I will still be returned to cousins but not this location.
Atmosphere: 3
Food: 3
Service: 1
Dierdre Ryan
Kept customers waiting a very long time due to lack of bread and bathroom looks like they never clean it
David Sachse
I really like Cousins Subs, been eating there since the early 90's. But it is getting EXPENSIVE. My family of 4 went and the only reason we got out of there for under $50 was because I used a coupon. And we only each got a sub, drink, & chips. Going to have to really ration out trips there moving forward, unfortunately.
Atmosphere: 4
Food: 5
Service: 5
Nicole Grafton
Everything I asked for on my sub was wrong and also my Aunt sub was wrong as well! I called and the manager said I can only get a 10% on my next order! I ordered a club and got a ham sub with 3 slices of
Atmosphere: 3
Food: 1
Service: 1
elaine gonzales
Cream of broccoli soup was cold and watering. Chili was dry..... tasted burnt..After Complaining ....Manger was very rude, ....Never coming back....Goin where they Appreciate their customers back on twenty seventh street an oklahoma.
Atmosphere: 1
Food: 1
Service: 1
Malinda Gonzalez
Smelling, wonderful tasting even better. Asiago bread, yes & I will double that order. Don't forget the jalapeños.Drooling ? already.
I ordered the pastrami sub and payed for it and then was told they were out. I got the grilled cheese steak sub instead. They had 7 people waiting for food when I ordered. Had to wait about 20 minutes but she was doing her best to handle everything. Sub was good but I want to try the pastrami sub next time.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Steak, Cheese Steak, Philly
Christina Lloyd
I ordered through their app. It said 25 minutes until ready. Cool I had a few errands to run. Got there 2 minutes after it should have been ready. When I asked the cashier for my order, he went back to see if it was ready. It hadn't even been started!!
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Fries
Braun Jill
I have never had a bad sandwich from Cousins...this is the first time. Ordered turkey sub and it was so ingested by mayo...it was nuts..a few pieces of turkey and maybe some cheese. I am sad to say I wasted calories on it at all. Threw the rest out. Ate the fries which saved the day. Upset to say the least the first time from Cousins.
Atmosphere: 5
Food: 2
Service: 5
BRITNEY HARMON
The worst experience ever how do you get someone order wrong
Atmosphere: 1
Food: 1
Service: 1
Howard Green
Quick stop for dinner. The loction was clean and organized with great service.
Service was quick and of course the best
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wisconsin Cheese Curds, Club, Ham and Cheese, Soup Cup, Fries, Steak, Bowl, Cheese Steak, Philly
Good sandwich but terribly slow service but nice customer
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Steak
There was 2 young men working. They had ran out of original bread. But they offered us garlic topped bread(which wasn't bad)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club
I am a frequent Cousins customer - probably once a week. Tonight we ordered a larger order for pickup via the mobile app at this location (five sandwiches, two fries and some Mac and cheese). When we arrived at the pickup time, there was one group in front of me ordering. When I reached the counter, everything was fine they told me they were finishing up. After about a 10 minute wait my food was ready. I double checked the order prior to leaving to find two of my sandwiches were missing (and we had two sandwiches we did not order); in and of itself that was fine cause things happen. I returned to the counter to explain that we had two wrong sandwiches and were missing two we ordered. The worker I discussed this with (two were present), walked away without saying anything - I assumed that they were going to remake the missing sandwiches. About 15 minutes later I was asked if I was waiting for something by the same worker I had the original conversation. To which I reminded the worker of the two missing sandwiches. They were very confused by this and asked to see my receipt. I reminded them of the conversation we had, and they got the missing sandwiches. We finally left 40 minutes after our pickup time, with soggy and cold fries and the hot sandwiches were cold by the time we got home.This could have been avoided by better communication with me (and within the crew to get the order rectified). Nobody apologized (which feels like the bare minimum for cold soggy food and no communication), and honestly everyone seemed rather annoyed at me.I will still be returned to cousins but not this location.
Atmosphere: 3
Food: 3
Service: 1
Kept customers waiting a very long time due to lack of bread and bathroom looks like they never clean it
I really like Cousins Subs, been eating there since the early 90's. But it is getting EXPENSIVE. My family of 4 went and the only reason we got out of there for under $50 was because I used a coupon. And we only each got a sub, drink, & chips. Going to have to really ration out trips there moving forward, unfortunately.
Atmosphere: 4
Food: 5
Service: 5
Everything I asked for on my sub was wrong and also my Aunt sub was wrong as well! I called and the manager said I can only get a 10% on my next order! I ordered a club and got a ham sub with 3 slices of
Atmosphere: 3
Food: 1
Service: 1
Cream of broccoli soup was cold and watering. Chili was dry..... tasted burnt..After Complaining ....Manger was very rude, ....Never coming back....Goin where they Appreciate their customers back on twenty seventh street an oklahoma.
Atmosphere: 1
Food: 1
Service: 1
Smelling, wonderful tasting even better. Asiago bread, yes & I will double that order. Don't forget the jalapeños.Drooling ? already.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Fries
So nostalgic to b home nd gave the Turkey
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
I ordered the pastrami sub and payed for it and then was told they were out. I got the grilled cheese steak sub instead. They had 7 people waiting for food when I ordered. Had to wait about 20 minutes but she was doing her best to handle everything. Sub was good but I want to try the pastrami sub next time.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Steak, Cheese Steak, Philly
I ordered through their app. It said 25 minutes until ready. Cool I had a few errands to run. Got there 2 minutes after it should have been ready. When I asked the cashier for my order, he went back to see if it was ready. It hadn't even been started!!
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Fries
I have never had a bad sandwich from Cousins...this is the first time. Ordered turkey sub and it was so ingested by mayo...it was nuts..a few pieces of turkey and maybe some cheese. I am sad to say I wasted calories on it at all. Threw the rest out. Ate the fries which saved the day. Upset to say the least the first time from Cousins.
Atmosphere: 5
Food: 2
Service: 5
The worst experience ever how do you get someone order wrong
Atmosphere: 1
Food: 1
Service: 1
Quick stop for dinner. The loction was clean and organized with great service.
Atmosphere: 5
Food: 5
Service: 5