These owners are so nice and you always see everyone cleaning if they're not taking care of customers. You guys are awesome.
b
clean store and everything, but i went here for a week straight and get a simple order: iced latte with whipped cream (which i pay extra charge for) and they never ever add it. i dont want to have to tell people how to do their jobs and every time i do i feel guilty so i will not be going here anymore. i dont understand if you ring something up correctly on the screen and simply just need to follow the instructions on the cup, how you still manage to get it wrong.
Cheryl Lambert
Great service-Best coffee!☕
Jae S
I had an issue with my order and MJ and the team went above and beyond to help correct the issue. Thank you!!
Dream Lecher
The food is usually made well, but every single time I go through the drive through, it doesn't matter who is taking orders, they can't ever get it right. They can't seem to fathom that someone would want 2 meals, instead of changing the first order. They can't seem to fathom that someone would want 1 meal deal, and 1 sandwich. No matter how it's worded, I constantly have to fix the order at the window. And I come here weekly, if not more. They just need to pay a little more attention to what's being said, instead of just rushing through not thinking, so they can get on with whatever conversation or things they were doing before they had to take an order. But the food is great.
Food: 5
Service: 3
Silkyb
Went through drive through. Friendly accurate order
Food: 5
Service: 5
Bella
Went through drive through. Friendly accurate order
Matthew Lyon
Great Dunkin location. Service is always really quick, staff is super friendly, food comes out exactly as ordered every time, and the place is always incredibly clean. I stop here often, and the quality and service don’t vary.
Parking: The location has its own lot, and there are plenty of adjacent lots as well. Parking is never an issue.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bagel, Doughnut, Egg and Cheese
jose pintor
These people are great every morning I just say I'm here and they know who I am and know what to get me😂
Atmosphere: 5
Food: 5
Service: 5
Faith Buoniconti
I came here to do a pick up at the end of last year, I ordered quite a lot for an event, and when I came to pick up I was told that a lot of the types of doughnuts I picked out weren't available currently. So I didn't pick up anything and asked for a refund for the events doughnuts. Since I was there, I bought a small box with the deal (with cash!) for my family. The woman there said it wouldnt be an issue and to just call the number in the app and they'd call and verify it with her and I'd get my refund. I never got refunded and only got re reminded now because a new Dunkin opened and I had to explain to my husband and co workers why I won't go to Dunkin anymore. I contacted customer support, I called the store. I did everything and didn't get doughnuts or my money back. They ran me in circles. Sucks. I want my 26 bucks back.
I came here to do a pick up at the end of last year, I ordered quite a lot for an event, and when I came to pick up I was told that a lot of the types of doughnuts I picked out weren't available currently. So I didn't pick up anything and asked for a refund for the events doughnuts. Since I was there, I bought a small box with the deal (with cash!) for my family. The woman there said it wouldnt be an issue and to just call the number in the app and they'd call and verify it with her and I'd get my refund. I never got refunded and only got re reminded now because a new Dunkin opened and I had to explain to my husband and co workers why I won't go to Dunkin anymore. I contacted customer support, I called the store. I did everything and didn't get doughnuts or my money back. They ran me in circles. Sucks. I want my 26 bucks back.
Picture of the deal from the day this happened.
Selena Valdiviezo
Place looks clean. Bought a 1/2 dozen of doughnuts. Most were good but one wasnt fresh. I bought a caramel drink which was good. Prices are higher than before. I will return.
Atmosphere: 4
Food: 4
Service: 4
Kelly Montalvo
Ordered 2 hot chocolates and an iced coffee but when I picked it up someone told me that there was no hot chocolate. I was not to happy and basically had to get something else because to get a refund was too complicated
Atmosphere: 5
Food: 2
Service: 2
Jonathan London
The staff were great, super friendly, and the donuts and coffee were just what we needed to get our day started!
Atmosphere: 5
Food: 5
Service: 5
Desdiamonds N
I usually really like the Dunkin on miller park way. I go there occasionally.. I always get two iced coffees & a dozen donuts. I was told I couldn’t not pick my donuts through the drive thru. That I would have to come in to pick them. Even thou I just wanted some of the donuts with sprinkles.. (I expressed that and told me that I had to come in still) also one of iced coffees were so watered down and gross , I couldn’t even drink it. I was so annoyed with the experience. I travel 15 minutes away from my house to go to a different one.
These owners are so nice and you always see everyone cleaning if they're not taking care of customers. You guys are awesome.
clean store and everything, but i went here for a week straight and get a simple order: iced latte with whipped cream (which i pay extra charge for) and they never ever add it. i dont want to have to tell people how to do their jobs and every time i do i feel guilty so i will not be going here anymore. i dont understand if you ring something up correctly on the screen and simply just need to follow the instructions on the cup, how you still manage to get it wrong.
Great service-Best coffee!☕
I had an issue with my order and MJ and the team went above and beyond to help correct the issue. Thank you!!
The food is usually made well, but every single time I go through the drive through, it doesn't matter who is taking orders, they can't ever get it right. They can't seem to fathom that someone would want 2 meals, instead of changing the first order. They can't seem to fathom that someone would want 1 meal deal, and 1 sandwich. No matter how it's worded, I constantly have to fix the order at the window. And I come here weekly, if not more. They just need to pay a little more attention to what's being said, instead of just rushing through not thinking, so they can get on with whatever conversation or things they were doing before they had to take an order. But the food is great.
Food: 5
Service: 3
Went through drive through. Friendly accurate order
Food: 5
Service: 5
Went through drive through. Friendly accurate order
Great Dunkin location. Service is always really quick, staff is super friendly, food comes out exactly as ordered every time, and the place is always incredibly clean. I stop here often, and the quality and service don’t vary.
Parking: The location has its own lot, and there are plenty of adjacent lots as well. Parking is never an issue.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bagel, Doughnut, Egg and Cheese
These people are great every morning I just say I'm here and they know who I am and know what to get me😂
Atmosphere: 5
Food: 5
Service: 5
I came here to do a pick up at the end of last year, I ordered quite a lot for an event, and when I came to pick up I was told that a lot of the types of doughnuts I picked out weren't available currently. So I didn't pick up anything and asked for a refund for the events doughnuts. Since I was there, I bought a small box with the deal (with cash!) for my family. The woman there said it wouldnt be an issue and to just call the number in the app and they'd call and verify it with her and I'd get my refund. I never got refunded and only got re reminded now because a new Dunkin opened and I had to explain to my husband and co workers why I won't go to Dunkin anymore. I contacted customer support, I called the store. I did everything and didn't get doughnuts or my money back. They ran me in circles. Sucks. I want my 26 bucks back.
Picture of the deal from the day this happened.
Service: 1
Restaurantji Recommends
I came here to do a pick up at the end of last year, I ordered quite a lot for an event, and when I came to pick up I was told that a lot of the types of doughnuts I picked out weren't available currently. So I didn't pick up anything and asked for a refund for the events doughnuts. Since I was there, I bought a small box with the deal (with cash!) for my family. The woman there said it wouldnt be an issue and to just call the number in the app and they'd call and verify it with her and I'd get my refund. I never got refunded and only got re reminded now because a new Dunkin opened and I had to explain to my husband and co workers why I won't go to Dunkin anymore. I contacted customer support, I called the store. I did everything and didn't get doughnuts or my money back. They ran me in circles. Sucks. I want my 26 bucks back.
Picture of the deal from the day this happened.
Place looks clean. Bought a 1/2 dozen of doughnuts. Most were good but one wasnt fresh. I bought a caramel drink which was good. Prices are higher than before. I will return.
Atmosphere: 4
Food: 4
Service: 4
Ordered 2 hot chocolates and an iced coffee but when I picked it up someone told me that there was no hot chocolate. I was not to happy and basically had to get something else because to get a refund was too complicated
Atmosphere: 5
Food: 2
Service: 2
The staff were great, super friendly, and the donuts and coffee were just what we needed to get our day started!
Atmosphere: 5
Food: 5
Service: 5
I usually really like the Dunkin on miller park way. I go there occasionally.. I always get two iced coffees & a dozen donuts. I was told I couldn’t not pick my donuts through the drive thru. That I would have to come in to pick them. Even thou I just wanted some of the donuts with sprinkles.. (I expressed that and told me that I had to come in still) also one of iced coffees were so watered down and gross , I couldn’t even drink it. I was so annoyed with the experience. I travel 15 minutes away from my house to go to a different one.
Atmosphere: 1
Food: 1
Service: 1
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