4/3/24: at order was ALLOWED to purchase only 3 plain old fashioned donuts when in the past I did buy up to a dozen. The team member at the pick up window was argumentative and said 3 only was their policy. Please contact me regarding this incident. I will talk with corporate about this today.
Service: 1
Recommended dishes: Donuts
A M
I love their mint teas
Atmosphere: 5
Food: 3
Service: 5
Mj abdel
They need a new mangerShe’s doesn’t know how to talk to customers, I think the only reason she’s a manger because people don’t wanna work ,And the food be cold most of the time , probably they should change the mangerMj
Atmosphere: 1
Food: 1
Service: 1
jesse riegel
This morning, the cashier was both rude and incompetent. They wouldn't sell me 5 Boston cream donuts for my 5 kids, citing a limited supply of 11 remaining, yet they still sold me four. It's aggravating when individuals create arbitrary rules to assert authority.
Atmosphere: 1
Food: 1
Service: 1
Trey Young
So they lost my order I put through the app also confirming at drive thru window and told me there is nothing they can do I want my refund and have contacted the owner about
Atmosphere: 1
Food: 2
Service: 1
C M.H.
Got the wrong ingredients in my coffee and the employee at the counter who sets things up for pick up got an attitude with me when I said it wasn't right. Rude! That was this morning 2/9/24 at 9:13 a.m.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Doughnut
Sky Ramirez
All the employees here are so nice and personal when you have questions and don’t know what you like, they will gladly recommend options. Also have cute valentines theme donuts now.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Bee Jeannie
The people here are super nice hard working and the place is always busy but they keep up and the place runs smoothly . I gave it 4 stars because, they Never have any donuts sometimes it's only 12 in the afternoon and they are out of donuts! They don't even close until 6pm. But other than that they rock!
Atmosphere: 5
Food: 4
Service: 5
Greg Dini
I'm so disgusted of my experience of this place that I really wanted to call corporate that's for my money back $64 and it all went in the garbage and when I asked for a new sandwich the lady yelled at me and said it was fresh and she just made it and I couldn't have a new
Atmosphere: 1
Food: 1
Service: 1
tom ingrassia
not as good as they used to be. small donuts. not fresh when I was there.
Over several visits I have encountered extremely rude employees, cold food and they mess up orders.
Atmosphere: 1
Food: 1
Service: 1
Antonio Rosales
I HAD A GREAT EXPERIENCE THANKS TO THE MANAGER BOBBI.I stopped in to pick up coffee and breakfast, handed the cashier my coupon and my card ( I ordered exactly what the coupon outlined) and for some reason the cashier didn't apply it and give it back with my card. By the time I pulled away, I realized my coupon wasn't applied (it was pretty busy).I ended up calling back, and Bobbi, the manager, was suppppppperrrr receptive, kind and amenable. The difference in what I was overcharged was ~$5, not a huge amount. Because of how Bobbi fixed the mistake, I will definitely be back. Shows that they care about their customers.Thank you, Bobbi!
Atmosphere: 5
Food: 5
Service: 5
April Durham
They did not make my order right at all!!! I ordered the exact same thing from a different Dunkin yesterday and it was amazing, this place is garbage, my loaded tots were garbage and even served in a coffee cup…..drive the extra distance and go to a different Dunkin!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hash Browns
Yolanda Ashley
Didn't get drink right and hash browns were soggy. Didn't have time to confront the issue and I was really hungry, so I just dealt with it. Didn't drink the drink
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Croissant, Hash Browns, Egg and Cheese
Aduaz Senshi
Order a large caramel coffee and was given frozen milk.
4/3/24: at order was ALLOWED to purchase only 3 plain old fashioned donuts when in the past I did buy up to a dozen. The team member at the pick up window was argumentative and said 3 only was their policy. Please contact me regarding this incident. I will talk with corporate about this today.
Service: 1
Recommended dishes: Donuts
I love their mint teas
Atmosphere: 5
Food: 3
Service: 5
They need a new mangerShe’s doesn’t know how to talk to customers, I think the only reason she’s a manger because people don’t wanna work ,And the food be cold most of the time , probably they should change the mangerMj
Atmosphere: 1
Food: 1
Service: 1
This morning, the cashier was both rude and incompetent. They wouldn't sell me 5 Boston cream donuts for my 5 kids, citing a limited supply of 11 remaining, yet they still sold me four. It's aggravating when individuals create arbitrary rules to assert authority.
Atmosphere: 1
Food: 1
Service: 1
So they lost my order I put through the app also confirming at drive thru window and told me there is nothing they can do I want my refund and have contacted the owner about
Atmosphere: 1
Food: 2
Service: 1
Got the wrong ingredients in my coffee and the employee at the counter who sets things up for pick up got an attitude with me when I said it wasn't right. Rude! That was this morning 2/9/24 at 9:13 a.m.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Doughnut
All the employees here are so nice and personal when you have questions and don’t know what you like, they will gladly recommend options. Also have cute valentines theme donuts now.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
The people here are super nice hard working and the place is always busy but they keep up and the place runs smoothly . I gave it 4 stars because, they Never have any donuts sometimes it's only 12 in the afternoon and they are out of donuts! They don't even close until 6pm. But other than that they rock!
Atmosphere: 5
Food: 4
Service: 5
I'm so disgusted of my experience of this place that I really wanted to call corporate that's for my money back $64 and it all went in the garbage and when I asked for a new sandwich the lady yelled at me and said it was fresh and she just made it and I couldn't have a new
Atmosphere: 1
Food: 1
Service: 1
not as good as they used to be. small donuts. not fresh when I was there.
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
Over several visits I have encountered extremely rude employees, cold food and they mess up orders.
Atmosphere: 1
Food: 1
Service: 1
I HAD A GREAT EXPERIENCE THANKS TO THE MANAGER BOBBI.I stopped in to pick up coffee and breakfast, handed the cashier my coupon and my card ( I ordered exactly what the coupon outlined) and for some reason the cashier didn't apply it and give it back with my card. By the time I pulled away, I realized my coupon wasn't applied (it was pretty busy).I ended up calling back, and Bobbi, the manager, was suppppppperrrr receptive, kind and amenable. The difference in what I was overcharged was ~$5, not a huge amount. Because of how Bobbi fixed the mistake, I will definitely be back. Shows that they care about their customers.Thank you, Bobbi!
Atmosphere: 5
Food: 5
Service: 5
They did not make my order right at all!!! I ordered the exact same thing from a different Dunkin yesterday and it was amazing, this place is garbage, my loaded tots were garbage and even served in a coffee cup…..drive the extra distance and go to a different Dunkin!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hash Browns
Didn't get drink right and hash browns were soggy. Didn't have time to confront the issue and I was really hungry, so I just dealt with it. Didn't drink the drink
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Croissant, Hash Browns, Egg and Cheese
Order a large caramel coffee and was given frozen milk.
Atmosphere: 1
Food: 1
Service: 1