Came in 10 minutes after opening, probably took them 10 minutes or more to realize I was there. Then I was told it would be another half hour or so before they would be ready to serve. Wouldn't even come out from the back to acknowledge.
Atmosphere: 1
Service: 1
Mackenzie Points
This location is incredibly slow. We went to get subs with only two people in front of us and it took 45 minutes. Only one lady working & she was nice but had no sense of urgency. (She stated her fiancé had to leave to go help her mom at one point.) It was like watching the sloths working at the DMV scene in Zootopia, painful. Then, to top it off she goes to scan our coupon (3 footlongs for $17.99 which we had presented in the beginning as the sign stated & she okayed. She even clarified we couldn’t get the Beast with that coupon.) and she states the coupon isn’t valid at this store. We showed her again that it says valid at ALL U.S. locations and she stated her boss won’t take coupons that aren’t local. Even though they literally say “All U.S. locations.” So we didn’t get a sandwich we wanted, it took 45 mins for her to make our subs, and it costs $15 more than it was supposed to. Never going to this Subway again & warning our friends that live nearby. This killed it.
Atmosphere: 3
Food: 3
Service: 1
Kaila
Never have I ever had this level of disrespect with customer service. I just picked up an online order for 12:15pm and I was there by 12:10. I did not see the pick up bag on the side for pick up but I could see one behind the counter. This worker, a women, was helping an elderly women make two sandwiches and did not look or address me AT ALL even when I asked if that is my pick up order bag. She would only talk to this older women and make side glances at her while stating, “yah, you know… we have had a lot of people steal orders from this location so now we have to keep all the bag behind the counter because of all the thieves. I am only one person working right now so I really can do only so much.”
She then spent over 15 minutes assisting this older women make two sandwiches while completely ignoring me and waited until this women was checked out/ got her drink before looking at me. I gave her my name and then she finally gave me my pick up bag while staring, “sorry for the wait. It has been busy.” I WAS ONLY THE SECOND PERSON SHE WAS TO HELP WITH NO OTHER PICK UP ORDERS!
Matthew Padley
These have to be the worse sandwich I’ve ever ordered. We pretty much wasted our money at this place. They were short on meat and the veggies were terrible. In the picture is the green peppers we got. 10 out of 10 don’t recommend getting subs from here.
Food: 1
Service: 1
Michael Foley
Was nice and clean wasn't too busy at the time The service was friendly and helpful. And it was in flavorful sub sandwich. Wanted something lite so I had the Italian bread and the vegetable sub. Turn south on camp Phillips road from the hwy 29 exit. At the first stop lights behind the gas station.
Atmosphere: 4
Food: 4
Service: 4
Cory Grunewald
Second time I’ve felt with this unpleasant lady that works there. I went in very hungry this time and ordered 1 6”sub for my son, a cheese pizza for my daughter with extra cheese and planned on ordering myself a foot long sub with extras. She said I can’t put extra cheese on the pizza, the new owners won’t allow it. I said just charge for extra cheese, I’ll pay for it. She said it’s not allowed and she’s not getting fired over it. My only thought was you won’t be working here long with this customer service. Very rude, and had an attitude like it was inconvenient for me to order food “on both occasions”. I said whatever I’ll just take a plain cheese pizza the way it comes, and refused to order myself anything. Reading other reviews on here today shows I’m probably not the only person that’s had to be an inconvenience to this employee. Will not be returning until it has new owners again. BTW this is my 3rd boycott of this location. Last 2 we’re because of lack of product and employees clearly being on something while working. $5 foot long to $14 foot long in 10 years. Maybe it’s time to stop eating subway entirely.
Atmosphere: 1
Food: 3
Service: 1
Xavier Landowski
The female that was working on March 21st around 8pm Had horrible customer service she huffed when we came in and started talking crap then when we went to eat our subs they weren't cut at all and when I called and asked why they weren't cut she had stated that they were super busy but when we walked in she was counting down her drawer. Refused to greet us when we came in and left won't be returning while she works there.
Atmosphere: 1
Food: 3
Service: 1
Makayla Last
Placed online order and customer service was horrible! Walked in and the lady at the country looked at me and made a big sigh. Got home to see NONE of our sandwiches were cut and were all made messy. This is the second time this has happened by the same lady and she is very unpleasant and disrespectful. Do not recommend going here unless she is not there!!
Atmosphere: 2
Food: 3
Service: 1
MoobTsaab Production
Employee Kat isnt friendly and couldnt give me my service as i wanted. Could not cut my pepperoni, could not put extra cheese, and only put 3 peices of veggies on my personal pizza after i requested. Not satisfy and wont be coming back again.
Dan Wise
Wife picked up 2 subs at this location, worst steak and cheese sub i ever had, could count the pieces of steak on sandwich, tomatoes were completely off sub, she thinks it was her first day, and in my opinion hopefully she won't have many more, won't go to this subway for awhile
The owner is very nice and treats his employee with lot of respect and the women and the man name Kristina and kevin are very nice couple that work there and I will be coming back very soon
Kid-friendliness: Very kind and helpful
Wheelchair accessibility: My mom is handicap and was able to come in to the restaurant and was very nice people there and she will never go to any other subway place except this one
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doritos Cool Ranch, The Ultimate B M T, Black Forest Ham, Potato Chip, Meatball Marinara, Wrap, Cookies, Tuna, Subway Footlong Cookie, The Boss, Grilled Chicken, Rotisserie-Style Chicken, Chocolate Chip Cookie, 12 Pack Cookie Box
edid rodriguez
Very disrespectful customer service
Service: 1
Elvis Bosley
Best subway experience I've ever had. The sandwich artist behind the counter was amazing. She was passionate about the sandwiches.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cookies, Grilled Chicken
S
Subway is definitely not what it use to be! You pretty much get sandwich meat you can buy at the grocery store and put on a hoagie roll. Te prices are ridiculous. I'd say I'd you can get a deal through their app. Or the point system they have, then go... but I'm not - don't waste your money! You can do the same thing at home for a fraction of the price, but it is much better!!!!
Came in 10 minutes after opening, probably took them 10 minutes or more to realize I was there. Then I was told it would be another half hour or so before they would be ready to serve. Wouldn't even come out from the back to acknowledge.
Atmosphere: 1
Service: 1
This location is incredibly slow. We went to get subs with only two people in front of us and it took 45 minutes. Only one lady working & she was nice but had no sense of urgency. (She stated her fiancé had to leave to go help her mom at one point.) It was like watching the sloths working at the DMV scene in Zootopia, painful. Then, to top it off she goes to scan our coupon (3 footlongs for $17.99 which we had presented in the beginning as the sign stated & she okayed. She even clarified we couldn’t get the Beast with that coupon.) and she states the coupon isn’t valid at this store. We showed her again that it says valid at ALL U.S. locations and she stated her boss won’t take coupons that aren’t local. Even though they literally say “All U.S. locations.” So we didn’t get a sandwich we wanted, it took 45 mins for her to make our subs, and it costs $15 more than it was supposed to. Never going to this Subway again & warning our friends that live nearby. This killed it.
Atmosphere: 3
Food: 3
Service: 1
Never have I ever had this level of disrespect with customer service. I just picked up an online order for 12:15pm and I was there by 12:10. I did not see the pick up bag on the side for pick up but I could see one behind the counter. This worker, a women, was helping an elderly women make two sandwiches and did not look or address me AT ALL even when I asked if that is my pick up order bag. She would only talk to this older women and make side glances at her while stating, “yah, you know… we have had a lot of people steal orders from this location so now we have to keep all the bag behind the counter because of all the thieves. I am only one person working right now so I really can do only so much.”
She then spent over 15 minutes assisting this older women make two sandwiches while completely ignoring me and waited until this women was checked out/ got her drink before looking at me. I gave her my name and then she finally gave me my pick up bag while staring, “sorry for the wait. It has been busy.” I WAS ONLY THE SECOND PERSON SHE WAS TO HELP WITH NO OTHER PICK UP ORDERS!
These have to be the worse sandwich I’ve ever ordered. We pretty much wasted our money at this place. They were short on meat and the veggies were terrible. In the picture is the green peppers we got. 10 out of 10 don’t recommend getting subs from here.
Food: 1
Service: 1
Was nice and clean wasn't too busy at the time The service was friendly and helpful. And it was in flavorful sub sandwich. Wanted something lite so I had the Italian bread and the vegetable sub. Turn south on camp Phillips road from the hwy 29 exit. At the first stop lights behind the gas station.
Atmosphere: 4
Food: 4
Service: 4
Second time I’ve felt with this unpleasant lady that works there. I went in very hungry this time and ordered 1 6”sub for my son, a cheese pizza for my daughter with extra cheese and planned on ordering myself a foot long sub with extras. She said I can’t put extra cheese on the pizza, the new owners won’t allow it. I said just charge for extra cheese, I’ll pay for it. She said it’s not allowed and she’s not getting fired over it. My only thought was you won’t be working here long with this customer service. Very rude, and had an attitude like it was inconvenient for me to order food “on both occasions”. I said whatever I’ll just take a plain cheese pizza the way it comes, and refused to order myself anything. Reading other reviews on here today shows I’m probably not the only person that’s had to be an inconvenience to this employee. Will not be returning until it has new owners again. BTW this is my 3rd boycott of this location. Last 2 we’re because of lack of product and employees clearly being on something while working. $5 foot long to $14 foot long in 10 years. Maybe it’s time to stop eating subway entirely.
Atmosphere: 1
Food: 3
Service: 1
The female that was working on March 21st around 8pm Had horrible customer service she huffed when we came in and started talking crap then when we went to eat our subs they weren't cut at all and when I called and asked why they weren't cut she had stated that they were super busy but when we walked in she was counting down her drawer. Refused to greet us when we came in and left won't be returning while she works there.
Atmosphere: 1
Food: 3
Service: 1
Placed online order and customer service was horrible! Walked in and the lady at the country looked at me and made a big sigh. Got home to see NONE of our sandwiches were cut and were all made messy. This is the second time this has happened by the same lady and she is very unpleasant and disrespectful. Do not recommend going here unless she is not there!!
Atmosphere: 2
Food: 3
Service: 1
Employee Kat isnt friendly and couldnt give me my service as i wanted. Could not cut my pepperoni, could not put extra cheese, and only put 3 peices of veggies on my personal pizza after i requested. Not satisfy and wont be coming back again.
Wife picked up 2 subs at this location, worst steak and cheese sub i ever had, could count the pieces of steak on sandwich, tomatoes were completely off sub, she thinks it was her first day, and in my opinion hopefully she won't have many more, won't go to this subway for awhile
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The owner is very nice and treats his employee with lot of respect and the women and the man name Kristina and kevin are very nice couple that work there and I will be coming back very soon
Kid-friendliness: Very kind and helpful
Wheelchair accessibility: My mom is handicap and was able to come in to the restaurant and was very nice people there and she will never go to any other subway place except this one
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doritos Cool Ranch, The Ultimate B M T, Black Forest Ham, Potato Chip, Meatball Marinara, Wrap, Cookies, Tuna, Subway Footlong Cookie, The Boss, Grilled Chicken, Rotisserie-Style Chicken, Chocolate Chip Cookie, 12 Pack Cookie Box
Very disrespectful customer service
Service: 1
Best subway experience I've ever had. The sandwich artist behind the counter was amazing. She was passionate about the sandwiches.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cookies, Grilled Chicken
Subway is definitely not what it use to be! You pretty much get sandwich meat you can buy at the grocery store and put on a hoagie roll. Te prices are ridiculous. I'd say I'd you can get a deal through their app. Or the point system they have, then go... but I'm not - don't waste your money! You can do the same thing at home for a fraction of the price, but it is much better!!!!
Atmosphere: 2
Food: 2
Service: 3
Great food, excellent service.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Black Forest Ham
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