I ordered my sub at the counter and after a 5 minute wait my sub was ready. I sat at the table to eat and the sub was not what I ordered. It got mixed up with the lady in front of me. I went to the counter to give them the meatball sub back and I told them I ordered the Philly. I went back to my table and after 10 minutes, no sub. I went to the counter to ask why they didn't make me the sub I ordered and they had no answer. The workers were very rude, the manager didn't seem to care and was very rude, too! All the people working there incompetent, including the manager. I asked for my money back and the manager made a sparky remark to me. I got my money back but I probably won't go back unless I get an apology..
Atmosphere: 1
Food: 1
Service: 1
Lori Kimball
everytime I come here at 835 once closed no notice. then never opened past 845. they always close early and its very unprofessional. went through drive through tried saying hello for almost 5 mins then went to the window and beeped my horn. then finally after I beeped they took a fill min to unlock n open the window. my clock said after tjr finally opened the window it was 8:54 but on my cell phone it said 8:59 n they saw me turnimg to pull up n hid. anyways I said can u please make me 2foot longs quick. they said no. 1st they said they were aleady putting the food away. then the other 1 said they had alreadu put the food away. i never can ger my order in right online n once it rurns 830 u cant put order through. plus I would have called it in ahead of time. only 1 time throigg the hundreds of times we have ordered food n extra have they answered n thats because I ordered n paid for 2 otders n my mom went to pick it up n they only found 1 even though I said it was under my name or full mame or my mans name, yet they couldnt find it.. so my mom had to drive a total of 15 miles to get me n drive back to subway. so i called ledt message n they picked up phone. they after i gave em info again n they finally said oh we found it. if u close by 8:45 please change your time
Atmosphere: 1
Food: 4
Service: 1
David Mahan
My favorite Subway to stop at by far! Guaranteed great customer service and quality in food, always highly satisfied. Staff is friendly and very prompt to complete orders; dinning room is always very clean. Will be back
Atmosphere: 5
Food: 5
Service: 5
Dayana Patino
I ordered a sub and they only put one tomato and one cucumber I like Fremont more there faster and the place is more clean
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Vitamin Water xxx
Nicole Radtke
Don't have high expectations when you come to this Subway. We had an online order for a 6:05 pick up. We came right at 6:05 to the drive thru and were told to pull around to the window. We waited until 6:20 and realized they forgot we were at the window. My husband had to knock and get a workers attention to ask them for our food. The worker had a bad attitude and was very unapologetic. The food was made and because it was sitting was cold and soggy. Subs were not made well. Bad customer service. Yikes...I even pre tipped when I ordered online. Step up the customer service Wega Subway...
Atmosphere: 1
Food: 3
Service: 1
Wendy Zemialkowski
The last few orders have been wrong ? They don't answer the phone. Had to run back each time.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cookies, B L T
Cody Schultz
Nice place to stop if your in a hurry and need some sustenance lol most of the employees are nice there, there are one or two that you can tell hate there
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Cookies, Sunchips Harvest Cheddar, 6 Pack Cookie Box, B L T, Tuna, Black Forest Ham, White Chip Macadamia Nut, Oatmeal Raisin
Anne Naegele
Sub was totally incorrect no meat on it wasn’t toasted went to the drive thru and was on our way
Food: 1
Service: 1
Jim Wittwer
It was nice.
Atmosphere: 5
Food: 5
Service: 5
Robert Lee (Dirt Floor Garage)
Don't order online unless you want a mess of a sandwich.
My fiancé and I ordered our subs on the app and when we picked them up we noticed they forgot our chips so we went back around to the window. We waited until a guy looked at us the hid around the corner, my fiancé had to flag him down! We get home and start eating our subs and they tasted HORRIBLE! They must have dumped the whole salt shaker on our subs! We couldn’t even finish them!
Atmosphere: 1
Food: 1
Service: 1
Angela Roloff
The people are great ? very clean@
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Christopher León
Drive through only until 10am
Jean Robins
I usually like the sandwiches and wraps there but the last couple visits have not been good. The one sandwich was soggy and the other was smooshed and falling apart. Using the app could some work also. I order online and still wait forever to get my order
Jennifer Lessor
Closing early on a Friday night.... Not really good for business. Id assume a lot of business is from after sports and long shifts..... refused to answer the phones but they double checked to make sure the doors were locked. Should maybe turn off the drive through lights too if you wanted to close early. We arrived 20 minutes before your posted "closing" time.
I ordered my sub at the counter and after a 5 minute wait my sub was ready. I sat at the table to eat and the sub was not what I ordered. It got mixed up with the lady in front of me. I went to the counter to give them the meatball sub back and I told them I ordered the Philly. I went back to my table and after 10 minutes, no sub. I went to the counter to ask why they didn't make me the sub I ordered and they had no answer. The workers were very rude, the manager didn't seem to care and was very rude, too! All the people working there incompetent, including the manager. I asked for my money back and the manager made a sparky remark to me. I got my money back but I probably won't go back unless I get an apology..
Atmosphere: 1
Food: 1
Service: 1
everytime I come here at 835 once closed no notice. then never opened past 845. they always close early and its very unprofessional. went through drive through tried saying hello for almost 5 mins then went to the window and beeped my horn. then finally after I beeped they took a fill min to unlock n open the window. my clock said after tjr finally opened the window it was 8:54 but on my cell phone it said 8:59 n they saw me turnimg to pull up n hid. anyways I said can u please make me 2foot longs quick. they said no. 1st they said they were aleady putting the food away. then the other 1 said they had alreadu put the food away. i never can ger my order in right online n once it rurns 830 u cant put order through. plus I would have called it in ahead of time. only 1 time throigg the hundreds of times we have ordered food n extra have they answered n thats because I ordered n paid for 2 otders n my mom went to pick it up n they only found 1 even though I said it was under my name or full mame or my mans name, yet they couldnt find it.. so my mom had to drive a total of 15 miles to get me n drive back to subway. so i called ledt message n they picked up phone. they after i gave em info again n they finally said oh we found it. if u close by 8:45 please change your time
Atmosphere: 1
Food: 4
Service: 1
My favorite Subway to stop at by far!
Guaranteed great customer service and quality in food, always highly satisfied. Staff is friendly and very prompt to complete orders; dinning room is always very clean. Will be back
Atmosphere: 5
Food: 5
Service: 5
I ordered a sub and they only put one tomato and one cucumber I like Fremont more there faster and the place is more clean
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Vitamin Water xxx
Don't have high expectations when you come to this Subway. We had an online order for a 6:05 pick up. We came right at 6:05 to the drive thru and were told to pull around to the window. We waited until 6:20 and realized they forgot we were at the window. My husband had to knock and get a workers attention to ask them for our food. The worker had a bad attitude and was very unapologetic. The food was made and because it was sitting was cold and soggy. Subs were not made well. Bad customer service. Yikes...I even pre tipped when I ordered online. Step up the customer service Wega Subway...
Atmosphere: 1
Food: 3
Service: 1
The last few orders have been wrong ? They don't answer the phone. Had to run back each time.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cookies, B L T
Nice place to stop if your in a hurry and need some sustenance lol most of the employees are nice there, there are one or two that you can tell hate there
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Cookies, Sunchips Harvest Cheddar, 6 Pack Cookie Box, B L T, Tuna, Black Forest Ham, White Chip Macadamia Nut, Oatmeal Raisin
Sub was totally incorrect no meat on it wasn’t toasted went to the drive thru and was on our way
Food: 1
Service: 1
It was nice.
Atmosphere: 5
Food: 5
Service: 5
Don't order online unless you want a mess of a sandwich.
Atmosphere: 1
Food: 2
Service: 2
Restaurantji Recommends
My fiancé and I ordered our subs on the app and when we picked them up we noticed they forgot our chips so we went back around to the window. We waited until a guy looked at us the hid around the corner, my fiancé had to flag him down! We get home and start eating our subs and they tasted HORRIBLE! They must have dumped the whole salt shaker on our subs! We couldn’t even finish them!
Atmosphere: 1
Food: 1
Service: 1
The people are great ? very clean@
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Drive through only until 10am
I usually like the sandwiches and wraps there but the last couple visits have not been good. The one sandwich was soggy and the other was smooshed and falling apart. Using the app could some work also. I order online and still wait forever to get my order
Closing early on a Friday night.... Not really good for business. Id assume a lot of business is from after sports and long shifts..... refused to answer the phones but they double checked to make sure the doors were locked. Should maybe turn off the drive through lights too if you wanted to close early. We arrived 20 minutes before your posted "closing" time.
Loading...