Update from my original review...the last three times I have been here, the service is much improved from when I made my original post.
Atmosphere: 4
Food: 4
Service: 5
Yane Gonz
I just love Starbucks and I get the samethubh every time and it's really good and they make my drink fasta and ready. 5/5 Starbucks and it my go to one!!
Atmosphere: 5
Food: 5
Service: 5
Jessa Van Every
We had placed an order for a Grand Opening event, everything was ready to go, the staff was SO friendly, and helped walk everything out to the car. Super helpful and great experience!
Chris Newlun
Busy with a smile. And not as loud as one would expect with the amount of people inside.
Atmosphere: 4
Food: 4
Service: 4
molly mishler
Food gets a 3 star usually i get the wrong food or the food isn't made right. Ordered an oatmeal, this is the only starbucks that didn't give me the sides for the oatmeal, I was told you had to order it separately, although this is the only starbucks that doesn't provide the toppings, drinks I always order a trenta strawberry acai light ice extra strawberry base, yet it always looks like light ice ,light base and tastes, like water, and there is always this one Barista who is always talking into an earpiece, but its clear she isn't talking to staff. I drive 20 minutes a day to get to this location unfortunately im a starbucks junky , ill now just be driving 27 minutes away to go to Mukwonago as they never make the drink wrong, Out of all the starbucks ive gone too. This is the only one that cant get it right.
Atmosphere: 4
Food: 3
Service: 2
TJ Estabrook
Friendly service and great coffee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie
Melina W
Im writing this review as an Ex-Starbucks barista, having been at the siren for over a year.
Today, me and a friend mobile ordered our drinks and picked it up through the window. She got a trenta strawberry Açaí lemonade w no berries, i got the same + EXTRA peach juice and light ice.
Upon getting our drinks, they were the exact same color, but for a SAL w/ pj, mine should be darker in color, and it had no taste of peach. Usually no big deal, but I spent my stars, and it’s an extra cost for the peach juice. I had my friend with a SEVERE peach allergy try mine, because even she noticed, and no reaction. I go into the store and ask for it to be remade. I express that I don’t mean to be rude, I just don’t think it was made right. The original girl I spoke to was SO sweet, I wish I got her name. But upon her telling the girl at refresher bar that it was made wrong, she was LOUDLY met with attitude saying “Um, actually, it was made with peach juice because I made it” and proceeding to smack talk me in front of all of her coworkers (i know about the connected headsets) and customers, as if I wasn’t still standing in the lobby. I have no issue if it was made wrong, I understand mistakes happen and it wasn’t dead inside, so it’s easy to have a slip up, but assuming that you didn’t do anything wrong and that I’m wrong, despite the other girl SAYING the color was wrong (also didn’t have lite ice like I requested but whatever) is baffling. I have never been treated like this at any starbucks I’ve been to, or treated anyone like this when I worked there. I STILL work as a barista at a different company and would never dream of treating someone like this.
So disappointed and honestly angering. Fix your attitude.
Atmosphere: 2
Food: 5
Service: 1
Amanda Bradley
i’ve become a regular at this starbucks from all my mobile orders and they’re literally the sweetest bunch i’ve everrrr met. every time i get my fiance and i drinks there, they leave the cutest notes on our drinks!! absolutely love this location. yall are amazing.
Atmosphere: 5
Food: 5
Service: 5
Steve S
My drink tasted terrible! I asked to have a new drink made and the supervisor came unhinged. You’re in a customer service job. Find a new job if you’re not able to handle it.
Atmosphere: 1
Food: 3
Service: 1
Courtney
Everyone here is so friendly and kind! My favorite starbucks!
I didn’t catch the lady’s name but she was working the drive- through around 6:20 ish she had a green scrunchie in her hair, but very polite and very helpful with helping me figure out this delicious strawberry drink i found online, never have i experienced such great service and i just feel that she should be recognized for the amazing job she did tonight!
Atmosphere: 5
Food: 5
Service: 5
Kylie Brannon
Great location!
Atmosphere: 5
Food: 5
Service: 5
Dee Mach
Food and drinks all made well and delicious!
Atmosphere: 5
Food: 5
Service: 5
Nicole T
A Matcha latte with cold foam is always my go-to order and the way they made it at this location was INCREDIBLE! Best matcha latte I’ve ever had hands down. The lady at the drive thru window was also super nice and happily conversated with me while waiting a minute for my order.
Atmosphere: 5
Food: 5
Service: 5
jacob weber
I got three drinks usually their food is awesome but this time when we went all of the cookie crumbles had no cookies in them and the matcha we got was super sweet.
Update from my original review...the last three times I have been here, the service is much improved from when I made my original post.
Atmosphere: 4
Food: 4
Service: 5
I just love Starbucks and I get the samethubh every time and it's really good and they make my drink fasta and ready. 5/5 Starbucks and it my go to one!!
Atmosphere: 5
Food: 5
Service: 5
We had placed an order for a Grand Opening event, everything was ready to go, the staff was SO friendly, and helped walk everything out to the car. Super helpful and great experience!
Busy with a smile. And not as loud as one would expect with the amount of people inside.
Atmosphere: 4
Food: 4
Service: 4
Food gets a 3 star usually i get the wrong food or the food isn't made right. Ordered an oatmeal, this is the only starbucks that didn't give me the sides for the oatmeal, I was told you had to order it separately, although this is the only starbucks that doesn't provide the toppings, drinks I always order a trenta strawberry acai light ice extra strawberry base, yet it always looks like light ice ,light base and tastes, like water, and there is always this one Barista who is always talking into an earpiece, but its clear she isn't talking to staff. I drive 20 minutes a day to get to this location unfortunately im a starbucks junky , ill now just be driving 27 minutes away to go to Mukwonago as they never make the drink wrong, Out of all the starbucks ive gone too. This is the only one that cant get it right.
Atmosphere: 4
Food: 3
Service: 2
Friendly service and great coffee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie
Im writing this review as an Ex-Starbucks barista, having been at the siren for over a year.
Today, me and a friend mobile ordered our drinks and picked it up through the window. She got a trenta strawberry Açaí lemonade w no berries, i got the same + EXTRA peach juice and light ice.
Upon getting our drinks, they were the exact same color, but for a SAL w/ pj, mine should be darker in color, and it had no taste of peach. Usually no big deal, but I spent my stars, and it’s an extra cost for the peach juice. I had my friend with a SEVERE peach allergy try mine, because even she noticed, and no reaction. I go into the store and ask for it to be remade. I express that I don’t mean to be rude, I just don’t think it was made right. The original girl I spoke to was SO sweet, I wish I got her name. But upon her telling the girl at refresher bar that it was made wrong, she was LOUDLY met with attitude saying “Um, actually, it was made with peach juice because I made it” and proceeding to smack talk me in front of all of her coworkers (i know about the connected headsets) and customers, as if I wasn’t still standing in the lobby. I have no issue if it was made wrong, I understand mistakes happen and it wasn’t dead inside, so it’s easy to have a slip up, but assuming that you didn’t do anything wrong and that I’m wrong, despite the other girl SAYING the color was wrong (also didn’t have lite ice like I requested but whatever) is baffling. I have never been treated like this at any starbucks I’ve been to, or treated anyone like this when I worked there. I STILL work as a barista at a different company and would never dream of treating someone like this.
So disappointed and honestly angering. Fix your attitude.
Atmosphere: 2
Food: 5
Service: 1
i’ve become a regular at this starbucks from all my mobile orders and they’re literally the sweetest bunch i’ve everrrr met. every time i get my fiance and i drinks there, they leave the cutest notes on our drinks!! absolutely love this location. yall are amazing.
Atmosphere: 5
Food: 5
Service: 5
My drink tasted terrible! I asked to have a new drink made and the supervisor came unhinged. You’re in a customer service job. Find a new job if you’re not able to handle it.
Atmosphere: 1
Food: 3
Service: 1
Everyone here is so friendly and kind! My favorite starbucks!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I didn’t catch the lady’s name but she was working the drive- through around 6:20 ish she had a green scrunchie in her hair, but very polite and very helpful with helping me figure out this delicious strawberry drink i found online, never have i experienced such great service and i just feel that she should be recognized for the amazing job she did tonight!
Atmosphere: 5
Food: 5
Service: 5
Great location!
Atmosphere: 5
Food: 5
Service: 5
Food and drinks all made well and delicious!
Atmosphere: 5
Food: 5
Service: 5
A Matcha latte with cold foam is always my go-to order and the way they made it at this location was INCREDIBLE! Best matcha latte I’ve ever had hands down.
The lady at the drive thru window was also super nice and happily conversated with me while waiting a minute for my order.
Atmosphere: 5
Food: 5
Service: 5
I got three drinks usually their food is awesome but this time when we went all of the cookie crumbles had no cookies in them and the matcha we got was super sweet.
Food: 1
Service: 1
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