They don’t speak English we ordered two breakfast meals we got two sandwiches and two drinks for $19 it showed it on the screen as meals we will never return
V White
Why like a place that has poor customer service
Service: 1
Mataala Siliga
Thank you for the smiling faces
Atmosphere: 5
Food: 5
Service: 5
Frank Schoen
There is not a lot that is more disappointing than ordering your food and it is not right. Now a days they charge you for the sauces. We were charged for the BBQ sauce that we did not get. I know mistakes are made, but fast food is about convenience, and the whole idea of driving all the way back over BBQ sauce is not convenient, so we just did without.
Atmosphere: 4
Food: 4
Service: 2
A
Some of the workers here have an attitude problem. Short girl with long reddish-brown hair, maybe Hispanic, and glasses. Earbuds in, on her phone right at the front. Swinging hair around over the food. Alot of the tables were dirty. The floor is DIRTY. Food was OK. Fries were old.
Atmosphere: 2
Food: 2
Service: 1
Cliff Floerke
Wrong price on value menu. Very disappointed 😞
Thanks for sending me a link that doesn't work.
I was just looking for something quick so, I ordered 2 mcdoubles and it came up full price, not the second one for a dollar I was told that doesn't come up. It's not on the menu, but clearly it was on the menu and again, I was told if it doesn't come up, it's no longer on the menu and that was all they could do.
Service: 1
Lee Ann Heiden
The food was okay it was a little dry but okay
Atmosphere: 5
Food: 4
Service: 5
Stefan Poulin
Ordered a happy meal, and two quarter pounder combos and a 20 pc nugget. 1. The seal on my son's milk had been broken 2.quarteponders both had been burnt and tasted like an ashtray. 3. Nuggets were ice cold 4. Ketchup has been watered down. 5. Fruit fly infestration by the ketchup and pop station.
This was the absolut worst McD visit ever.
If your driving through the don't bother!
Atmosphere: 2
Food: 1
Service: 1
Jeffrey Bernstein
Went to order online on their website for some reason they sent my order to another location
Rocio Alamillo
I walked in took my food than when I went to work. Realized didnt have any utensils syrup so I had to go back to mcdonalds tell them I didnt get any utensils than the lady said all the condiments are on the back wall. First, how am I supposed to know that if they dont tell u because every mcdonalds is different and other mcdonalds i have gone too they give u the utensils. And told her my hashbrown is cold she had a nerve to tell me I order it by 9am and it's 10am now she wouldn't give me a hot fresh hashbrown. I am never coming back here again. Horrible customer service
I went through the drive through but it was very friendly service and fast service
Food: 5
Service: 5
Michael Williams
Me and my wife is on vacation to the Dells every year is our anniversary 15 years My birthday just her 51 and it's McDonald's is the bomb clean good customer service condiments open area to the public Love this McDonald's
Atmosphere: 5
Food: 5
Service: 5
Kevin
Got food twice there in the last week and it was not good. The ranch snack wrap had stringy tough chicken, and the quarter pounder had Burnt meat and condiments running out everywhere.( worse than normal). Do better, I’m done with this location. I don’t recommend going here, buyer beware.😀
Atmosphere: 3
Food: 1
Service: 3
Madeline Steffel
Steak egg and cheese bagel ($9.00 by the way) was just a hamburger patty with egg and cheese…lol. hashbrown was good. they also gave my friend orange juice instead of a hi-c which we fixed.
Food: 1
Service: 3
Shelly Knospe
We used the kiosk to order. The food was done quickly and staff was freindly.
They don’t speak English we ordered two breakfast meals we got two sandwiches and two drinks for $19 it showed it on the screen as meals we will never return
Why like a place that has poor customer service
Service: 1
Thank you for the smiling faces
Atmosphere: 5
Food: 5
Service: 5
There is not a lot that is more disappointing than ordering your food and it is not right. Now a days they charge you for the sauces. We were charged for the BBQ sauce that we did not get. I know mistakes are made, but fast food is about convenience, and the whole idea of driving all the way back over BBQ sauce is not convenient, so we just did without.
Atmosphere: 4
Food: 4
Service: 2
Some of the workers here have an attitude problem. Short girl with long reddish-brown hair, maybe Hispanic, and glasses. Earbuds in, on her phone right at the front. Swinging hair around over the food. Alot of the tables were dirty. The floor is DIRTY. Food was OK. Fries were old.
Atmosphere: 2
Food: 2
Service: 1
Wrong price on value menu. Very disappointed 😞
Thanks for sending me a link that doesn't work.
I was just looking for something quick so, I ordered 2 mcdoubles and it came up full price, not the second one for a dollar I was told that doesn't come up. It's not on the menu, but clearly it was on the menu and again, I was told if it doesn't come up, it's no longer on the menu and that was all they could do.
Service: 1
The food was okay it was a little dry but okay
Atmosphere: 5
Food: 4
Service: 5
Ordered a happy meal, and two quarter pounder combos and a 20 pc nugget.
1. The seal on my son's milk had been broken
2.quarteponders both had been burnt and tasted like an ashtray.
3. Nuggets were ice cold
4. Ketchup has been watered down.
5. Fruit fly infestration by the ketchup and pop station.
This was the absolut worst McD visit ever.
If your driving through the don't bother!
Atmosphere: 2
Food: 1
Service: 1
Went to order online on their website for some reason they sent my order to another location
I walked in took my food than when I went to work. Realized didnt have any utensils syrup so I had to go back to mcdonalds tell them I didnt get any utensils than the lady said all the condiments are on the back wall. First, how am I supposed to know that if they dont tell u because every mcdonalds is different and other mcdonalds i have gone too they give u the utensils. And told her my hashbrown is cold she had a nerve to tell me I order it by 9am and it's 10am now she wouldn't give me a hot fresh hashbrown. I am never coming back here again. Horrible customer service
Atmosphere: 5
Food: 1
Service: 1
Restaurantji Recommends
I went through the drive through but it was very friendly service and fast service
Food: 5
Service: 5
Me and my wife is on vacation to the Dells every year is our anniversary 15 years My birthday just her 51 and it's McDonald's is the bomb clean good customer service condiments open area to the public Love this McDonald's
Atmosphere: 5
Food: 5
Service: 5
Got food twice there in the last week and it was not good. The ranch snack wrap had stringy tough chicken, and the quarter pounder had Burnt meat and condiments running out everywhere.( worse than normal). Do better, I’m done with this location. I don’t recommend going here, buyer beware.😀
Atmosphere: 3
Food: 1
Service: 3
Steak egg and cheese bagel ($9.00 by the way) was just a hamburger patty with egg and cheese…lol. hashbrown was good. they also gave my friend orange juice instead of a hi-c which we fixed.
Food: 1
Service: 3
We used the kiosk to order. The food was done quickly and staff was freindly.
Atmosphere: 5
Food: 5
Service: 5
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