Probably the worst location in the dells. Rude employees, put a cap on my drink that doesn’t latch so it dumped literally all over me and my car, no extra caramel even though I was charged extra for it.. How can the employees be so careless and get away with it? Every time I come to this one I have problems.
Bekir Aytekin
Janon is the greatest guy on the team. He is so helpful and nice. 5 stars ⭐️
Harini S
The barista at the counter did not take our order correctly. Barista did not ask the size of the drink, chose grande as default. Instead of 1 pump of hazelnut syrup which we asked for, the barista took the order as 4 pumps. Did not confirm our order and was least bothered.
Christopher Guffey
Every time I stop at the Starbucks in Wisconsin Dells, they absolutely nail my brown sugar oat milk shaken espresso. The flavor balance is perfect—smooth, not too sweet, and always exactly how I like it. On top of that, the service is consistently warm, fast, and professional. Whether it’s a quick drive-thru stop or I’m walking in, the team here is on point. Easily one of the best Starbucks experiences I’ve had, and I’ve been to plenty across the country. Keep it up, Dells crew!
Eric La Rue
Overpriced as everyone already knows but we just keep coming back for more!!
Kevin Lawson
Slowest drive thru I've ever been to. Over a 30 minute wait for 2 drinks.
Ivan Martinez Fernandez
Very disappointed. It took almost 30 min to get served and the manager Katrina was very rude
Connie Betts
I frequent the drive thru and Doug is the most happiest employee you have there give him a raise
Doberman_Wi_Us 2020
Has to be the worse Starbucks. Katrina, the person making drinks, was rude, raising her voice, and of course, everything was someone's else's fault. In fact, she said I yelled at her. That's not the case. She really needs to be taught customer service manners. Drinks were not made to standard for sure. Sandwich was sitting on the counter for 15 minutes while waiting on drinks. Needless to say I will drive to DeForest Starbucks before going there again.
SatKid Official
Drinks took forever, they made our drinks wrong and when we politely asked them to fix it they were rude grabbed it and “fixed it” they didn’t remake our drink just changed the foam. Lady that took our order was busy wiping plates while trying to take our order over loud music, don’t waste your time or money at this one. Customers aren’t appreciated and if it’s wrong it’s YOUR fault because they didn’t hear you.
Literally the sweetest barista, her name is maya! She literally made my day and was the kindest person ever.
Vladimira G
I always ask for extra caramel drizzle and caramel crunch and they ALWAYS deliver ! Great and kind staff.
Stacie Wanta
Starbucks ate pretty much all the same. The staff makes the difference. Love am employee that gives off great energy that early in the morning. Koodos to him!
Nani Nana
Saw the woman making lattes knock over a garbage can, pick it up off the floor, and continue making lattes. I told her what I saw her do and that I would not be needing my latte made. She asked “are you sure?” Instead of an apology or a refund. Like yes I’m sure nasty
Kimberly Gatzow
This was first time ever going inside to get a to-go order, the lady at the counter was extremely rude. I asked for my order and she points and says over there. Then I ask that you can just take them and she yelled loudly you paid for it extremely rude. It’s like I understand you may be busy at the time, but like you don’t have to be rude. Like take ten seconds to be polite at very minimum. Never going back to this one.
Probably the worst location in the dells.
Rude employees, put a cap on my drink that doesn’t latch so it dumped literally all over me and my car, no extra caramel even though I was charged extra for it..
How can the employees be so careless and get away with it? Every time I come to this one I have problems.
Janon is the greatest guy on the team. He is so helpful and nice. 5 stars ⭐️
The barista at the counter did not take our order correctly. Barista did not ask the size of the drink, chose grande as default. Instead of 1 pump of hazelnut syrup which we asked for, the barista took the order as 4 pumps. Did not confirm our order and was least bothered.
Every time I stop at the Starbucks in Wisconsin Dells, they absolutely nail my brown sugar oat milk shaken espresso. The flavor balance is perfect—smooth, not too sweet, and always exactly how I like it. On top of that, the service is consistently warm, fast, and professional. Whether it’s a quick drive-thru stop or I’m walking in, the team here is on point. Easily one of the best Starbucks experiences I’ve had, and I’ve been to plenty across the country. Keep it up, Dells crew!
Overpriced as everyone already knows but we just keep coming back for more!!
Slowest drive thru I've ever been to. Over a 30 minute wait for 2 drinks.
Very disappointed. It took almost 30 min to get served and the manager Katrina was very rude
I frequent the drive thru and Doug is the most happiest employee you have there give him a raise
Has to be the worse Starbucks. Katrina, the person making drinks, was rude, raising her voice, and of course, everything was someone's else's fault. In fact, she said I yelled at her. That's not the case. She really needs to be taught customer service manners. Drinks were not made to standard for sure. Sandwich was sitting on the counter for 15 minutes while waiting on drinks. Needless to say I will drive to DeForest Starbucks before going there again.
Drinks took forever, they made our drinks wrong and when we politely asked them to fix it they were rude grabbed it and “fixed it” they didn’t remake our drink just changed the foam. Lady that took our order was busy wiping plates while trying to take our order over loud music, don’t waste your time or money at this one. Customers aren’t appreciated and if it’s wrong it’s YOUR fault because they didn’t hear you.
Restaurantji Recommends
Literally the sweetest barista, her name is maya! She literally made my day and was the kindest person ever.
I always ask for extra caramel drizzle and caramel crunch and they ALWAYS deliver ! Great and kind staff.
Starbucks ate pretty much all the same. The staff makes the difference. Love am employee that gives off great energy that early in the morning. Koodos to him!
Saw the woman making lattes knock over a garbage can, pick it up off the floor, and continue making lattes. I told her what I saw her do and that I would not be needing my latte made. She asked “are you sure?” Instead of an apology or a refund. Like yes I’m sure nasty
This was first time ever going inside to get a to-go order, the lady at the counter was extremely rude. I asked for my order and she points and says over there. Then I ask that you can just take them and she yelled loudly you paid for it extremely rude. It’s like I understand you may be busy at the time, but like you don’t have to be rude. Like take ten seconds to be polite at very minimum. Never going back to this one.
Atmosphere: 1
Food: 3
Service: 1
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