I visit many duncans. Its become my fav coffee I want to give a big shout out to the Barboursville crew. If the store is busy or slow they seem to work great and very punctual with each other and polite as well as cordial to customers Barboursville is by far my go-to favorite store of all the ones in this region Hats off and a bow down to the crews of day and eve shifts
Atmosphere: 5
Food: 5
Service: 5
Jordyn Young
Literally the best coffee I have had from any Dunkin in a very long time!! 10/10 would recommend this location!
Atmosphere: 5
Food: 5
Service: 5
Joe Paugh
Turned light off as i was walking from my car to enter the door. That isnt how you should treat your customers. I could have fallen and hurt myself due to that rude behavior.
Atmosphere: 1
Food: 1
Service: 1
Kaytlyn Mers
The employees are dismissive of you. They will argue about the name of the donuts like you work there and should know what this particular company calls them. Which leads to the order being wrong, because they won’t stop interrupting you while being condescending.
Atmosphere: 1
Food: 4
Service: 1
James Jeffrey
They had the best coustmer service as all was
Atmosphere: 5
Food: 5
Service: 5
ME MAZE
Manager picks nose in full view...then messes with coffee stirrers!
Tracy McCoy
Lack luster customer service and it looks like a gas station Duncan instead of a Duncan attached to a gas station.
Parking: Drive thru is very tight with a difficult turn for larger Pickups or SUV's
I’m not a regular coffee drinker and i’ve not been in a Dunkin before. So when a drink like the cookie butter cold brew trends and I wanna try it i decide to. To be fair I didn’t know the customizations or process of ordering this drink and it was later in the day. I walk in and it takes me standing there for 5 minutes for the workers to even acknowledge me (note: no one else in line). I ask how to make a cold brew sweet and I end up getting syrups and what-not. I also ordered a lemonade (note). The lady didn’t say there would be an upcharge for each little thing she recommended until after I paid and I only knew cuz she told her coworker not ME. I leave my drink taste good, guy who made it was nice. Lemonade wasn’t even for me and they gave me an arnold palmer instead. it whatever.
Atmosphere: 2
Food: 5
Service: 2
Harold Warner
Lattes were top-notch at this coffee shop, but the small seating area fills up fast. I’ll likely return for another cup, though I’ll take it to go next time during peak hours.
Had a gift card with $10 on it. Checked it literally right before I went through the drive thru. And then they told me it didn’t have anything on it. Then I checked it again after I left and it said $0. Sounds a little suspicious to me.
Atmosphere: 1
Food: 3
Service: 1
Dustin Burke
Can you screw up ONE donut? You sure can.
I ordered one cream-filled chocolate donut with sprinkles. They kept trying to add a “baker's dozen” donut. Yes, one baker's dozen donut add-on. Does that make sense? No? Then we share the same feelings.
After I pulled around? The lady was pissed that I asked to take that random donut off and get the original cream-filled that I asked for.
What I got in the little box was a frosted donut.
I ended up tossing it and disputed the transaction with the bank
What a waste of a place. (If management is reading this, you might want to ask the girl who took the drive-thru order to come inside instead of sitting out in the back taking orders and playing on her phone.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Doughnut
Barry Oliver
Friendly and engaging, and they listen. Great service and reasonably priced. They offered pup cups for our girls, and stir our mocha coffees. We go outoff our way to go there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Doughnut
I visit many duncans. Its become my fav coffee
I want to give a big shout out to the Barboursville crew. If the store is busy or slow they seem to work great and very punctual with each other and polite as well as cordial to customers
Barboursville is by far my go-to favorite store of all the ones in this region
Hats off and a bow down to the crews of day and eve shifts
Atmosphere: 5
Food: 5
Service: 5
Literally the best coffee I have had from any Dunkin in a very long time!! 10/10 would recommend this location!
Atmosphere: 5
Food: 5
Service: 5
Turned light off as i was walking from my car to enter the door. That isnt how you should treat your customers. I could have fallen and hurt myself due to that rude behavior.
Atmosphere: 1
Food: 1
Service: 1
The employees are dismissive of you. They will argue about the name of the donuts like you work there and should know what this particular company calls them. Which leads to the order being wrong, because they won’t stop interrupting you while being condescending.
Atmosphere: 1
Food: 4
Service: 1
They had the best coustmer service as all was
Atmosphere: 5
Food: 5
Service: 5
Manager picks nose in full view...then messes with coffee stirrers!
Lack luster customer service and it looks like a gas station Duncan instead of a Duncan attached to a gas station.
Parking: Drive thru is very tight with a difficult turn for larger Pickups or SUV's
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Dunkin' Refreshers, Dunkin' Lemonade Refreshers
rude employees and didn't get the order right
Atmosphere: 1
Food: 5
Service: 1
I’m not a regular coffee drinker and i’ve not been in a Dunkin before. So when a drink like the cookie butter cold brew trends and I wanna try it i decide to. To be fair I didn’t know the customizations or process of ordering this drink and it was later in the day. I walk in and it takes me standing there for 5 minutes for the workers to even acknowledge me (note: no one else in line). I ask how to make a cold brew sweet and I end up getting syrups and what-not. I also ordered a lemonade (note). The lady didn’t say there would be an upcharge for each little thing she recommended until after I paid and I only knew cuz she told her coworker not ME. I leave my drink taste good, guy who made it was nice. Lemonade wasn’t even for me and they gave me an arnold palmer instead. it whatever.
Atmosphere: 2
Food: 5
Service: 2
Lattes were top-notch at this coffee shop, but the small seating area fills up fast. I’ll likely return for another cup, though I’ll take it to go next time during peak hours.
Restaurantji Recommends
Had a gift card with $10 on it. Checked it literally right before I went through the drive thru. And then they told me it didn’t have anything on it. Then I checked it again after I left and it said $0. Sounds a little suspicious to me.
Atmosphere: 1
Food: 3
Service: 1
Can you screw up ONE donut? You sure can.
I ordered one cream-filled chocolate donut with sprinkles. They kept trying to add a “baker's dozen” donut. Yes, one baker's dozen donut add-on. Does that make sense? No? Then we share the same feelings.
After I pulled around? The lady was pissed that I asked to take that random donut off and get the original cream-filled that I asked for.
What I got in the little box was a frosted donut.
I ended up tossing it and disputed the transaction with the bank
What a waste of a place. (If management is reading this, you might want to ask the girl who took the drive-thru order to come inside instead of sitting out in the back taking orders and playing on her phone.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Doughnut
Friendly and engaging, and they listen. Great service and reasonably priced. They offered pup cups for our girls, and stir our mocha coffees. We go outoff our way to go there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Doughnut
Fast friendly service, food as suspected is good.
Atmosphere: 4
Food: 4
Service: 5
they were very rude and very disrespected
Atmosphere: 1
Food: 1
Service: 1
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