Gino's Pizza & Spaghetti House

I showed up around 9:40 to order a pizza, but the door was already locked. Someone yelled from the drive-thru that they were closed, even though posted closing time was 10pm. Pretty disappointing.

Service: 1

Closing the lobby at 8p is dumb when you don't close the store till 10p

Toppings were a little sparse and uneven, but still tasty. I think they were very rushed and busy since it was 2 for Tuesday. That's our favorite day to visit though because we get to try different things. Don't miss the Pepperoni Bites for sure. They ate truly the bomb!

Atmosphere: 4

Food: 4

Service: 5

Delicious, delivery is top notch

Atmosphere: 5

Food: 5

Service: 5

Was just trying to place an order for delivery and it took two people on the first call before I was hung up on called back supposedly the manager answered and the tone that she had was like I was inconvenience to them when I asked to speak to a manager her time got even worse And told me that was because I was getting frustrated. Of course I was frustrated. I had been hung up on and talked Down to, and with their disrespectful tones. Then, when I asked for the corporate number, she gave it to me with a snarky tone and told me I’ll let them know you are calling. I have both calls recorded so there can’t be any dispute in the tone I was being talked to with. This was at the Barboursville West Virginia location on route 60

Atmosphere: 1

Service: 1

Order 2x pepperoni bites. Put on instructions we'll done. They was not well done. I live 45 minutes away. Daughter picked up my order. So I called Gino's Pizza Barboursville l9cation spoke to a boy named Tyler. He said I could bring them back. Yeah 45 minutes drive. Then said can't help me. So I will never order from this location again. I usually order from the Wayne location never in all my years had any problems with them reading instructions.

Atmosphere: 1

Food: 1

Service: 1

my favorite is the ham pubwich with celery dip and it’s the best! there pizza is decent and takes usually 20 minutes for 3 people to receive food.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Cheese Pizza

My wife and I came in and placed an order. I brought in a hotdog from DQ for my 1 year old to eat. The waitress said it was fine, then the lady that seemed to be in charge (black or Mexican, hairnet, loud, lesbian?) said my kid would not be allowed to eat in the restaurant. Extremely lame. It was about an hour before closing so I’m assuming they didn’t want to clean up after us and were already thinking about going home.

Atmosphere: 1

Service: 1

This place has went way downhill since Kenny passed away, so after calling & calling with no one answering I stopped there at 9:20 to place an order and they wouldn’t take my order! This is ridiculous when the store is open until 10 P.M. whoever owns it now needs to get better help in there because obviously the workers there now don’t want to work. They’ve definitely lost my business after 40 plus years, I’ll never go back to this on in Bville!

Service: 1

They cussed me out 0/5

These were supposed to be medium boneless wings……..

Absolutely most rude lady running the window it was my first time ever getting Gino’s and I was told that I was at the wrong place and she was mad because I used online ordering? I promise none of my family or myself will EVER order from Gino’s again if I could give zero stars overall I would the shame is the pizza was good, cold but good it’s just a shame that the customer service was absolutely appalling because I would have loved to try it warm sometime! I then called back to talk to a manager and was told they would not be there for a week? Do not order from here unless you feel the need to be completely disrespected and served cold pizza!

Food: 3

If you haven't tried the ham pubwich, it's a must! Sooooo good.

Atmosphere: 5

Food: 5

Service: 5

Never answer their phone so I can place an order always have to go there to place it and wait

Service: 1

Great place to go eat good pizza...

Atmosphere: 5

Food: 5

Service: 5