Pizza Hut
6007 U.S. Route 60 E Suite 230, Barboursville
(304) 736-1561
Recent Reviews
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Order a pizza and it was out for delivery for over an hour. When the pizza did finally arrived it was the wrong order, cold and the box was smashed! Called and made a complaint and the manager said he would give us a 35 dollar credit and when we tried to use it he hung up on us! What happened to work ethics in today's society? The manager needs fired for this type of Incompetence.
Best place we like to go for pizza so many varieties to choose from my fiance fav was meat lovers I loved the supreme. And anything chocolate for dessert.
Corporate Pizza hut should be ashamed. You need to pay your employees more instead of putting it on the backs of hard working Americans and lining your pockets with more profit. Since when did you tip the person who makes your pizza? What's next, tipping the cooks at McDonald's?
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Pepperoni Pizza
I had two really nice experiences with this location. First I went in to pick up my order one week and they were currently counting the register so when I wanted to add a soda to my order they went ahead and gave it to me free of charge instead of making me wait which I thought was super nice. Then I ordered a delivery order and it didn’t show up in time. When it did show up about 15 mins over the estimated time it was the manager who let me know their driver’s car broke down so they went and got my order to deliver it + gave me a $30 credit for the wait.
Both experiences were very appreciated so just wanted to brag on the service and management of this location.
Food: 4
Service: 5
Fresh and fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
I used to love PuzzHut it was my go to chain pizza restaurant. I’ve been here a few time and the food was subpar but I figured no fault of the location just PizzaHut just went down hill. However I went to this location this weekend to try the new Tavern Style pizza they just released. Awful is all I can say about it. I stood inside for 10-15 minutes waiting (no biggie they seemed pretty busy). When I opened the box none of the pieces were even connected so I can only assume it was sitting for awhile. Pizza was much smaller than expected but I’m sure that’s on me. I asked for extra sauce and well done, the pie was dry and still floppy. Sorry PizzaHut after this last experience I think I’m done with you guys.
One star…Everyone knows the rules. Good luck fellas.
Food: 1
Trash don’t waste your time going here.
Atmosphere: 1
Food: 1
Service: 1
Ordered pizza, Wings, Pasta and drinks to be delivered 4 miles from the store 45 minutes later order arrives with no drinks. Delivery person say he ******** forgot and will bring them back. Another hour and 25 minutes later he shows back up. Stores excuse was he had other deliveries to make. Called staff and they could have cared less. Never will I eat anything from Pizza Hut again. Worst location I’ve ordered from and I travel extensively
Food: 1
Service: 1
Placed a curbside pick up in the app. Arrived 5 minutes early. Waited 20 minutes before going inside to find that our order had been sitting there the whole time. Employee had the "oh well, stuff happens'" attitude when we explained that we requested curbside pickup. We know for a fact they do that because we watched the employee deliver one to the car next to us while we waited on ours. By the time we got the food home to eat it was cold. Horrible expereince.
Atmosphere: 1
Food: 1
Service: 1
It was take out only
Restaurantji Recommends
Food was cold when it was
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Pepperoni Pizza, Breadsticks, Cinnamon Sticks, 12 Traditional Wings
Food was cold when it was delivered
web said 11-15 mins for pickup. showed up and there was 8 people standing inside. inwaited almost 20 mins inside after the 15 planned. for a personal pan pizza.
Atmosphere: 1
Food: 4
Service: 1
All I got to say is dinner box lol ?
Atmosphere: 5
Food: 5
Service: 5
Placed a large order on New Years Eve, once there to pick up I had to ask for the rest of my order, then the food was cold, the pizza barely had any sauce and the breadsticks were burnt. When I emailed customer service I get an automatic response email saying" sorry" worst customer service ever. Will not be going back and will be sharing experience
Atmosphere: 1
Food: 1
Service: 1
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