McDonald's

2700 E Dupont Ave, Charleston
(304) 949-6695

Customers' Favorites

Menu

Photos

+82 photos
+81 photos
Add a photo

Recent Reviews

Don't get me wrong the staff is beyond nice but for some weird reason they can't never get my order straight and I seem to think it is just me but it's service with a smile I will not give up on you's guys
Honestly, the customer service could be better for some of these employees. I feel like I’m arguing just to order my food. “WHAT ELSE” There’s no thank you.. they’re ready to just get you away from them so they can stand around and not do anything. I literally had to call and let the employee working know that someone was in lane two because I sat there and waited after four cars in lane one went thru just to order my food. Girl on the phone didn’t seem too happy that...
A question for corporate: Young management within your stores start out great, fast friendly service. After about 6 months, management faces change and their respective store becomes slow with poor service. I have noticed this trend in the Charleston and Logan WV areas. Years ago this trend was the norm in the Roanoke VA area. Personally, I have many years of experience in restaurant and institutional food services. So my question is, what's up? It seems as if you put the...

More Reviews