Worst place to eat, I wouldn't eat here if I was you. Black specs in drinks, cold/inedible chicken, smelly/greyish brown coleslaw. All around I wouldnt ever eat here again even if someone paid me.
Atmosphere: 1
Food: 1
Service: 1
Megan Allen
One of the worst KFC’s I’ve been to. We always drive to the one in Tazewell even if it is 30 minutes away if we want KFC because this one is so bad it’s not even worth the convenience of it being closer. The staff is so rude, and the food is always so bad. There hasn’t been one time we’ve left the drive-thru that all of our order is correct. We are almost always missing an item from our meals.
We made the mistake of ordering from here for dinner last night (June 29th). They didn’t have a few of their sides, so we ended up ordering Mac and cheese, it tasted like chemicals. The biscuits were hard and cold. The apple poppers had no filling and were dry and hard.
I know KFC’s food is better because the one we visit in Tazewell has delicious food and it is always hot when it’s served.
We’ve just given this location to many chances unfortunately, I like KFC’s food but this place is just so bad it’s not worth it.
Atmosphere: 1
Food: 1
Service: 1
Emily Lawson
Place is a joke!! Got the Korean BBQ Bowl and my fiancé got the Hot honey tender combo. The chicken was COLD LIKE sitting out for HOURS. The cheese couldn’t even melt because everything was so cold. The fries were so hard and cold they weren’t edible!!! We paid extra for the cream to be put in our soda and failed to inform us they didn’t have it AFTER taking our money. When something was said we were told there wasn’t anything they could do? Ummmmm refund my money!? How about that??? What happened to good customer service!? Wont be back and I highly suggest nobody else does either. The people that work are very rude and unprofessional. Oh yeah and didn’t give us any of our sides.
Atmosphere: 1
Food: 1
Service: 1
Johnnie Stephen “Steve” Addair
First time I visited they got our order wrong then last time I went through the drive thru and didn't get all of my order after waiting 20 minutes at the curb , so I walked inside and stood at the counter for several minutes before anyone asked what I needed, then the manager said the lady doing drive thru couldn't hear well and I had to wait another 5 minutes for the rest of my order , my food they gave me originally was cold and they didn't give me any utensils to eat it with , kinda hard to eat mashpotato bowl without a spoon Employees are very rude and can't get order right
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Gravy, Cole Slaw, Famous Bowl, Famous Bowl Combo
morgan carr
Always gets the order wrong.
Atmosphere: 1
Food: 1
Service: 1
Billy Kinzer
Fast friendly service!!
Atmosphere: 5
Food: 5
Service: 5
Haley Reid
Food is always great, but the drive through people are always so rude. They damn near scream at you through the speaker, and get mad if you take longer than 30 seconds to figure out what you want.
William McKinney
If I could put a zero star, I would. Complete disrespect, forgot our drinks, and half our food. When asked about it, prepper in the back asked if the idiots were still here. I will never come back to this KFC.
Anonymous M
Food was great, but I don’t know if big blonde headed girl at the window was having a bad day or what but I was very rushed then at the window I asked for sauce because she cut me off ordering at the speaker, was very rude with the response “well what else do you want” along with an eye roll. Also asked for coleslaw and they said no because they had to make it and let it marinate? I’ve worked in a restaurant for 8 years and I’ve never heard of having to let coleslaw marinate.
Atmosphere: 1
Food: 5
Service: 1
James Newberry
Drive though was backed up, was given the wrong drink, and shorted us on food. We only got 2/3 of what we ordered and paid for. My fault for not checking the bag. I ordered a tea and she gave me a Pepsi. I looked at the drink and went to tell her about the mix up and before I could say anything she snappingly said we don’t have ice. Food was not hot or warm, it was stale and cold.
Worst place to eat, I wouldn't eat here if I was you. Black specs in drinks, cold/inedible chicken, smelly/greyish brown coleslaw. All around I wouldnt ever eat here again even if someone paid me.
Atmosphere: 1
Food: 1
Service: 1
One of the worst KFC’s I’ve been to. We always drive to the one in Tazewell even if it is 30 minutes away if we want KFC because this one is so bad it’s not even worth the convenience of it being closer. The staff is so rude, and the food is always so bad. There hasn’t been one time we’ve left the drive-thru that all of our order is correct. We are almost always missing an item from our meals.
We made the mistake of ordering from here for dinner last night (June 29th). They didn’t have a few of their sides, so we ended up ordering Mac and cheese, it tasted like chemicals. The biscuits were hard and cold. The apple poppers had no filling and were dry and hard.
I know KFC’s food is better because the one we visit in Tazewell has delicious food and it is always hot when it’s served.
We’ve just given this location to many chances unfortunately, I like KFC’s food but this place is just so bad it’s not worth it.
Atmosphere: 1
Food: 1
Service: 1
Place is a joke!! Got the Korean BBQ Bowl and my fiancé got the Hot honey tender combo. The chicken was COLD LIKE sitting out for HOURS. The cheese couldn’t even melt because everything was so cold. The fries were so hard and cold they weren’t edible!!! We paid extra for the cream to be put in our soda and failed to inform us they didn’t have it AFTER taking our money. When something was said we were told there wasn’t anything they could do? Ummmmm refund my money!? How about that??? What happened to good customer service!? Wont be back and I highly suggest nobody else does either. The people that work are very rude and unprofessional. Oh yeah and didn’t give us any of our sides.
Atmosphere: 1
Food: 1
Service: 1
First time I visited they got our order wrong then last time I went through the drive thru and didn't get all of my order after waiting 20 minutes at the curb , so I walked inside and stood at the counter for several minutes before anyone asked what I needed, then the manager said the lady doing drive thru couldn't hear well and I had to wait another 5 minutes for the rest of my order , my food they gave me originally was cold and they didn't give me any utensils to eat it with , kinda hard to eat mashpotato bowl without a spoon
Employees are very rude and can't get order right
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Gravy, Cole Slaw, Famous Bowl, Famous Bowl Combo
Always gets the order wrong.
Atmosphere: 1
Food: 1
Service: 1
Fast friendly service!!
Atmosphere: 5
Food: 5
Service: 5
Food is always great, but the drive through people are always so rude. They damn near scream at you through the speaker, and get mad if you take longer than 30 seconds to figure out what you want.
If I could put a zero star, I would. Complete disrespect, forgot our drinks, and half our food. When asked about it, prepper in the back asked if the idiots were still here. I will never come back to this KFC.
Food was great, but I don’t know if big blonde headed girl at the window was having a bad day or what but I was very rushed then at the window I asked for sauce because she cut me off ordering at the speaker, was very rude with the response “well what else do you want” along with an eye roll. Also asked for coleslaw and they said no because they had to make it and let it marinate? I’ve worked in a restaurant for 8 years and I’ve never heard of having to let coleslaw marinate.
Atmosphere: 1
Food: 5
Service: 1
Drive though was backed up, was given the wrong drink, and shorted us on food. We only got 2/3 of what we ordered and paid for. My fault for not checking the bag. I ordered a tea and she gave me a Pepsi. I looked at the drink and went to tell her about the mix up and before I could say anything she snappingly said we don’t have ice. Food was not hot or warm, it was stale and cold.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Every single time I order online, the app will say ready but when I walk in they haven’t even started it. Why mark it ready.
Atmosphere: 2
Food: 3
Service: 2
Good food fast
Food: 5
Recommended dishes: Fried Chicken, French Fries, Cole Slaw
Hostile and snippy employee at the front I don't know whos in charge of hiring but I wouldn't keep him on staff
Atmosphere: 2
Food: 3
Service: 1
I came in with a big to go order. I was really impressed how fast they took care of me!! Everyone was so friendly!! Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Ordered from the app and food was great. Service was fast and courteous.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Fried Chicken, 12 PC Chicken Meal, Cole Slaw
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